Regency Pacific Management

    3326 160th Ave SE # 120, Issaquah, WA, 98008
    2.2 · 5 reviews
    • Assisted living
    AnonymousCurrent/former resident
    1.0

    Good staff, terrible management, avoid

    Zero stars - I'm sad to say this was a horrible experience. The staff tried hard and supported residents, but low pay and management's disrespect cause constant turnover and residents' feelings are ignored. The company will screw you over - don't rent from them. A few admins have autonomy and there are token appreciation efforts, but that doesn't fix the poor leadership; I can't recommend them.

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    Amenities

    2.20 · 5 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      4.0
    • Meals

      2.2
    • Amenities

      2.2
    • Value

      2.2

    Location

    Map showing location of Regency Pacific Management

    About Regency Pacific Management

    Regency Pacific Management runs senior living communities with a focus on letting people keep as much independence as possible while getting the care they need, and you'll find several levels of care in one place, with services like Assisted Living, Independent Retirement Living, Memory Care, Skilled Nursing, Respite Care, Rehabilitation Therapy, and Long-Term Care so folks don't have to move when their needs change, and they try to keep things flexible and comfortable, using personalized care plans that look at a resident's background and strengths, which can help lessen stress and anxiety, and with their signature Regency Moments Program, the Memory Care team pays special attention to people's unique personalities and daily routines. You'll see staff who are trained in senior care, some of whom have worked with the company for decades, and they include on-site nurses for regular wellness visits and 24-hour Assisted Living caregivers who help with bathing, medication, mobility, and just keeping people safe, and the apartments are private and pretty comfortable, with access for wheelchairs and walkers so no one feels left out. Community spaces are open for clubs, activities, and family meetings, and the place offers daily fitness, social programs, music, spiritual activities, learning opportunities, three meals a day with snacks, and weekly housekeeping, so residents don't have to worry about chores. Safety and accessibility get attention all around the building, and families can join scheduled meetings or activities. Residents can join group trips, start their own clubs, and take part in a lot of social and education events, while monthly wellness checks and care planning meetings make sure people don't get overlooked. Regency Pacific Management has managed care facilities for more than 40 years, running over 40 communities from the Pacific Northwest to California and Hawaii, keeping a promise to promote dignity and independence at every stage, and they're still family-owned, keeping a culture of respect and caring, backing up on-site staff with support for changes in laws or financial rules, and making sure residents get specialized care for chronic illness, disability, or memory loss while enjoying as much of their life as they can, every day.

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