Columbia Crest Center

    1100 E Nelson Rd, Moses Lake, WA, 98837
    3.0 · 27 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    2.0

    Skilled therapy but inconsistent unsafe

    I had a rollercoaster experience: skilled therapists, caring nurses and an outstanding chef (Linda) helped with rehab and meals, but overall care was inconsistent and often unacceptable. I saw delayed meds and catheterization, late/soiled diaper changes, poor hygiene, lack of fresh water, low staffing, rude or unprofessional management, and even a two-day eviction/insurance dispute that felt demeaning. Some staff were sweet and helpful, and therapy was excellent, but administration's failures left residents neglected and unsafe. Good for short-term rehab; not trustworthy for long-term care until staffing and management improve.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    2.96 · 27 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.8
    • Staff

      2.8
    • Meals

      4.5
    • Amenities

      3.0
    • Value

      1.0

    Location

    Map showing location of Columbia Crest Center

    About Columbia Crest Center

    Columbia Crest Center sits at 1100 East Nelson Road in Moses Lake, Washington, and it's a Skilled Nursing Facility that's open all day, every day, with staff there 24 hours a day, seven days a week, and you'll find it runs with both private and semi-private rooms, each room being air conditioned and coming with private bathrooms, which is something that can be important for comfort and privacy. Columbia Crest Center holds 111 licensed beds and 111 Medicare beds, and it's owned by New Generation Health, LLC. The facility offers several types of care, including Post Acute Services, a Memory Support Unit for people who need help with memory concerns like Alzheimer's, ShortStay care for recovery after hospital stays, LongTerm care for those who need a place to stay and receive help over a longer time, Respite care to give caregivers a break, Palliative care to keep people comfortable when they're managing illness, and Rehabilitation therapy for people who need to get stronger after surgery or injury. The center handles both short-term and long-term residents and has specialized services like orthopedic rehabilitation and assisted senior living. Its team uses an interdisciplinary approach-different professionals work together on care plans-and they're known for quality care, since the center has received several awards for excellence in healthcare services over the years. Staff speak English, but the facility hasn't given information about other languages. While it's typically open around the clock, Columbia Crest Center isn't accepting new patients right now. The facility works with a fast fax referral system and partners with healthcare teams to support recovery, but it hasn't provided many details about extra amenities or specific specialties, though they do focus on making sure the care is good and that patients are satisfied.

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