Puget Sound Care

    4001 Capital Mall Dr SW, Olympia, WA, 98502
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Good rehab, poor long-term care

    I had a deeply mixed experience. The staff were warm, friendly and knowledgeable, therapy/rehab was outstanding, and the facility is clean with nice activities and a welcoming courtyard. But chronic understaffing and disorganized operations caused long call-button delays, missed or rough personal care (bedsores, bruising, soiled briefs), poor food, privacy/sign-in concerns and alarming safety incidents - I'd use them for short-term rehab but would not trust them for high-risk long-term care without close oversight.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.80 · 108 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.2
    • Staff

      3.9
    • Meals

      2.2
    • Amenities

      3.6
    • Value

      3.0

    Location

    Map showing location of Puget Sound Care

    About Puget Sound Care

    Puget Sound Care Center sits in Olympia, WA, and has been serving the Puget Sound area since 1989 as a skilled nursing facility owned by Caldera Care with 108 licensed beds. The place offers both long-term nursing care for people who can't live at home or in assisted living and short-term rehab services, so you'll find rooms that are private or semi-private and folks recovering from illness, injury, or surgery as well as those staying for ongoing care. Residents get 24-hour care from licensed and certified nurses, therapists, healthcare aides, and a medical director oversees all medical care, plus there's a director of nursing, a director of rehab, and a director of social services to help things run smoothly. Therapies on site include physical, occupational, speech, and respiratory therapy for those who need help regaining strength, independence, or communication after a setback, and there's even outpatient rehab if you don't need to stay overnight. There's specialized dementia and memory care with extra personalized attention and a senior Paw-sitive Care Provider is around too, which gives the place a little warmth. You'll find activity programs, fitness and recreation areas, and life enrichment programs, while meals and amenities aim to make things comfortable, though specific details aren't always listed. The building is single-story, which can be easier for getting around. The staff can also manage wound care, nutritional support, and case management, and they help plan out care and get you ready for a safe move back home if needed. Medicare and Medicaid certify their beds, so folks using those programs will find coverage here, and they contract with several insurance providers to help with care planning and costs. The facility takes a broad approach, offering personalized care plans, compassionate end-of-life care, respite care if you need a short break, and subacute services with skilled nursing, making sure everyone gets the attention suited to their situation, and there's always someone who can speak English. There's no public reviews or awards mentioned right now, but they've got a steady history of serving seniors and supporting their different care needs.

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