Trilogy at Redmond Ridge

    23225 NE Greens Crossing Rd, Redmond, WA, 98053
    • Independent living
    • Assisted living
    AnonymousCurrent/former resident
    4.0

    Quiet social resort-like 55+ community

    I live in this quiet, beautifully landscaped 55+ community tucked among hills, trees and forest walking paths - the on-site golf course, clubhouse/pro shop and large rec center (pool, spa, gym, cafe, club rooms) make it feel resort-like. Staff are exceptional - Kevin deserves the highest rating and many employees are long-tenured and professional. Facilities are generally well-maintained, the restaurant is above average, and there's a strong sense of community with plenty of activities (pickleball, tournaments, concerts). Downsides: strict HOA rules, winding roads, tight parking at events, some amenities carry extra fees, and a few course maintenance spots (overgrown bunkers) need work. I was frustrated by the rating system/technology - an accidental one-star rating occurred - and the unexplained cancellation of a private event left a negative impression of management. Overall I'd still recommend it as a peaceful, social place to live.

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    Amenities

    4.49 · 154 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.5
    • Staff

      4.2
    • Meals

      4.6
    • Amenities

      4.4
    • Value

      4.5

    Pros

    • Well-maintained grounds and facilities
    • Clean, neat clubhouse and common areas
    • Active clubhouse with pool, gym, hot tub, and lounge areas
    • On-site chef and restaurant (above-average dining)
    • Cafe and outdoor dining areas with scenic views
    • Diverse monthly activities and frequent events
    • Strong sense of community and social environment
    • Nature trails, forested walking paths, and scenic landscaping
    • On-site golf course with generally praised layout
    • Pickleball courts and organized tournaments
    • Professional, courteous, and long-tenured staff
    • Resident access to a large recreation building and club rooms
    • Resort-like, peaceful, and quiet 55+ atmosphere
    • Well-landscaped, colorful homes and attractive neighborhood
    • Good value/great price noted by several reviewers

    Cons

    • Some amenities and activities require extra fees
    • Parking can be tight during events
    • Winding roads and hilly terrain make driving challenging
    • Inconsistent golf course maintenance (overgrown bunkers, greens/fairways issues)
    • Strict HOA maintenance bylaws
    • Occasional cancellations or management decisions without satisfactory explanation
    • Technology and rating-system frustrations reported
    • Some reviewers find the community quieter with 'not much happening'
    • Occasional reminders of neighbors' illnesses or deaths affecting atmosphere

    Summary review

    Overall sentiment in the reviews is broadly positive: reviewers consistently praise Trilogy at Redmond Ridge as a well-maintained, attractive 55+ community with strong social opportunities, excellent clubhouse facilities, and friendly staff. Many comments highlight the resort-like nature of the place — neat landscaping, colorful homes, scenic outdoor spaces, and a large, active clubhouse with a pool, gym, hot tub, and multiple club rooms. The community is frequently described as peaceful and quiet while still offering plenty of options for socializing and recreation.

    Staff quality and service come up repeatedly as a major strength. Several reviewers specifically call out professional, courteous, and long-tenured staff members; one resident praised an employee named Kevin as deserving the highest rating. Overall impressions of staff are very positive, and people note that employees contribute significantly to the community’s welcoming, social atmosphere. There are multiple notes about a well-run restaurant and cafe — an on-site chef, above-average dining, complimentary snacks or dinners at times, and even specific favorable mentions (e.g., Bloody Marys). The pro shop and club services also receive positive mentions related to golf and holiday sales.

    Amenities and activities are a central theme. The community offers a broad mix of programming: diverse monthly activities, concerts, pickleball courts with tournaments, frequent club events, and family-focused memories during holiday gatherings. The recreation building is large and well-equipped, with dedicated spaces for fitness and social activity. Nature-oriented amenities are also emphasized — forest trails, winding walking paths, and proximity to an on-site golf course give the community an outdoor, active feel that many residents value.

    The golf course is often described positively for layout, challenge, and location; reviewers call it a great, tough track and praise certain aspects like greens and design. However, golf-related comments are mixed: several reviewers reported maintenance problems (overgrown bunkers, rough fairways, greens needing work) and noted that some features or playability can be inconsistent. There are also references to extra costs associated with the golf course and other amenities, so budget-conscious prospective residents should inquire about fees.

    A few recurring concerns appear in the reviews and are worth noting. Some amenities and activities require additional fees, which several reviewers called out. Parking can become tight during events, and the neighborhood’s winding, hilly roads may make driving more challenging for some residents. A number of reviewers commented about strict HOA maintenance bylaws — something that appeals to people who want a well-maintained community but may feel restrictive to others. There were isolated management-related complaints as well, including a reported private-event cancellation without a satisfactory reason and frustrations with the community’s technology or rating systems (including an accidental one-star rating incident). Additionally, several reviewers described occasional somber reminders of neighbors’ illnesses or deaths, which can affect the community atmosphere at times.

    Finally, impressions about activity level vary. Many residents enjoy a lively social calendar and frequent events, but a subset of reviews characterizes the development as retirement-style and quieter, saying “not much happens here.” This suggests that day-to-day experience can differ depending on personal expectations and involvement. In summary, Trilogy at Redmond Ridge is generally viewed as a well-kept, amenity-rich 55+ community with strong staff and social programming, attractive outdoor spaces, and a good golf experience overall — balanced by occasional operational issues, extra fees, driving and parking constraints, and mixed golf-course maintenance reports that prospective residents should investigate further.

    Location

    Map showing location of Trilogy at Redmond Ridge

    About Trilogy at Redmond Ridge

    Trilogy at Redmond Ridge is a 55+ adult community made up of 1,522 homes nestled in green surroundings by the Redmond Ridge Golf Course, offering homes with different floorplans to fit many types of people and lifestyles, so you'll see people living in all sorts of arrangements here, though the focus remains on well-being and active living as you'll notice from the many walking trails winding through the forest, connecting to King County trails for those who like quiet strolls in nature; the Center for Well Being acts as a main hub for fitness classes and personal training for all levels, and you'll find an indoor pool open all year for lap swimming, warm water workouts, and family swim times if grandkids visit, plus the state-of-the-art fitness center with modern cardio and weight equipment-even an indoor running track looking right out over the pool. The community manages all common area landscaping and front yard upkeep, so you won't have to worry about mowing or shoveling and can use that time for recreation, fitness, or social clubs, because there are many clubs and interest groups running in the two large clubhouses (over 40,000 square feet of social spaces and amenities), and the bistro serves coffee, drinks, and light meals when you feel like socializing or grabbing a bite without leaving your neighborhood.

    Trilogy offers care options that include independent living, assisted living, memory care, respite care, and even nursing home services, so people can find a place that suits their changing needs, with personal care assistants available to help with activities like dressing, bathing, or medication; there's also wound care, occupational therapy, and podiatry, and staff can help manage both meals and medication, so support is in place for those who need it, and long-term care insurance is accepted. For outings or errands, transportation services are available, and the community makes it easy to get around by keeping things accessible, with wheelchair support, handicap accessibility, and sprinkler systems for safety, and rooms come with helpful features like housekeeping, kitchens or kitchenettes, washers and dryers, and cable TV, so you're set up for comfort and convenience.

    For recreation, you've got tennis courts, pickleball courts, bocce, basketball, and even a lawn bowling or croquet area, with courts bookable through the Center for Well Being or online, and there are lots of outdoor activities, plus a game room called the Game Den where people enjoy billiards, shuffleboard, or cards with friends, and a Creativity Studio offers tools like a glass kiln and supplies for ceramic painting or glass art, which suits folks who like arts and crafts. The Tranquility Spa provides massages-Swedish, Deep Tissue, Hot Stone, and more-plus facials and clinical skin treatments, so you can relax without having to leave campus, and if you're a golfer you can get discounted greens fees next door.

    For gatherings, parties, or weddings, the Cascade Club staff set up six event rooms including a ballroom that's half carpet, half hardwood for dancing and seating, and the space fits up to 193 people. Rentals come with tables (like round, banquet, and card tables), chairs, setup, and take down; there's natural lighting through French doors and a glass wall leading outside to the Terrace, and the rooms look out over the duck pond and golf course, so there's always something pretty to see. The adult-only pool sometimes offers family swim hours, and the property includes a community park, children's playground, and walking paths, making it easy for people to get outdoors. There's also a member services office and RCA office to support residents with questions or needs, and Wi-Fi/internet is available.

    Trilogy at Redmond Ridge stays closed outside 9 a.m. to 4 p.m. on weekdays and keeps a focus on supporting easy, low-maintenance living while encouraging social connection and personal well-being, so people can take part in social activities, education programs, arts and crafts, wellness classes, and community events, all set within a calm and scenic place that feels a bit tucked away from busy city life, and for those wanting to learn more, the website is mytrilogyredmondridge.com.

    About Trilogy Senior Living

    Trilogy at Redmond Ridge is managed by Trilogy Senior Living.

    Trilogy Health Services, founded in December 1997 by Randy Bufford and headquartered in Louisville, Kentucky, has grown from its first four communities to operate more than 130 senior living campuses across five Midwestern states: Ohio, Kentucky, Indiana, Michigan, and Wisconsin. Now owned by American Healthcare REIT (NYSE: AHR), Trilogy employs over 14,000 team members who provide world-class clinical support to more than 10,000 seniors. The company offers a full continuum of care including independent living, assisted living, memory care, skilled nursing, and rehabilitative services, with facilities ranging from independent living patio homes to comprehensive healthcare campuses.

    Trilogy's mission centers on exceeding customer expectations through their Service Standards, emphasizing that "the right employees make the difference" and that "a servant's heart is the key to success." The company's philosophy is rooted in the Trilogy Advantage—family values of compassion, honesty, respect, and service to others. They serve with humility, putting seniors at the forefront of everything they do. Their culture is built on the belief that employees who feel cared for will provide the best care to others, leading to innovative benefits including weekly pay, free meals, registered apprenticeship programs, paid parental leave, and support through the Trilogy Health Services Foundation for scholarships and emergency assistance.

    The company's specialized programs demonstrate their commitment to comprehensive, innovative care. Their Best Friends Approach to memory care provides residents with companions who understand their life stories while offering activities that stimulate the mind and encourage socialization. Trilogy offers state-of-the-art dialysis services using Ascent medical recliners with healing and massage options, and partners with Synchrony Health Services to deliver pharmacy and rehabilitative care directly to residents. Their unique lifestyle programs and hospitality-focused services distinguish them in the senior living industry, combining clinical excellence with compassionate, personalized attention.

    Trilogy's dedication to quality has earned significant recognition, including being named a Fortune Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work. In 2023, 56 Trilogy communities received the Bronze Commitment to Quality Award from the American Health Care Association and National Center for Assisted Living (AHCA/NCAL), with 34 communities earning the Achievement In Quality Award. These accolades reflect Trilogy's unwavering commitment to their goal of becoming the best healthcare company in the Midwest, achieved through their team approach philosophy that "Together Everyone Achieves More" and meticulous attention to the details that separate winners from the rest.

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