Polly's Adult Family Home

    19108 NE 18th St, Vancouver, WA, 98684
    3.7 · 29 reviews
    • Assisted living
    AnonymousLoved one of resident
    2.0

    Warm staff, serious safety concerns

    I had a mixed experience. The place feels home-like - Polly (an RN) and many long-tenured staff were warm, compassionate, and attentive; meals are home-cooked, grounds are lovely, and they do thoughtful holiday/events and good end-of-life care. But I also encountered serious red flags: medication safety lapses, residents neglected or left unbathed, frequent reports of theft/sale of belongings and misuse of food stamps, verbally abusive or threatening staff, small overpriced rooms, and unsanitary practices. I'd recommend close oversight, verifying licensing and finances, and frequent visits before trusting a loved one here.

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    Amenities

    3.72 · 29 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.4
    • Staff

      3.5
    • Meals

      2.2
    • Amenities

      3.7
    • Value

      1.0

    Location

    Map showing location of Polly's Adult Family Home

    About Polly's Adult Family Home

    Polly's Adult Family Home, also known as Polly's Country Adult Family Home, sits in Vancouver, Washington, and offers residential care for seniors who need a bit more help but want to live in a homey setting. The facility has six assisted living units, including private rooms and well-equipped studio units, with some shared living quarters and one-bedroom units, so there's a bit of flexibility depending on what anybody wants or needs. The staff knows how to help seniors with Parkinson's, dementia, diabetes, and Alzheimer's, and they can help with basic things like moving around, dressing, and even spoon feeding if needed. The home also allows cats and dogs, so residents can keep pets close by.

    Residents can count on a simple, inviting layout that feels like a big house more than a facility, with a large common area and a central dining space where all meals are included and planned by on-site dietitians and chefs, paying close attention to personal dietary needs and preferences, including dementia-friendly menus and special diets. There's also laundry service, housekeeping, trash removal, pharmacy services, a barber and beauty shop, massage therapy, and individualized dining assistance. Staff members have long experience here, some working for six to twenty years, and they're trained to give attentive, loving care, always keeping safety in mind with 24-hour emergency response and a security system running all day and night.

    Amenities include a small fitness section, a movie theater, social and educational activities, a cafe, transportation, and parking, which make daily life easier and more enjoyable. Polly's has a strong focus on adult day care and respite care for both men and women who only need a few hours or most of the day, delivering high-quality care in a safe and loving place. They create custom needs assessments and personalized care plans for every resident, adjusting services to what each person really requires and can afford. The place only serves about six people at a time, which allows for a family-like, nurturing atmosphere where everybody knows each other and the staff can pay attention to every individual.

    Residents live in a supportive environment close to cafes, parks, pharmacies, and restaurants, so there's still a sense of community connection. Polly's is known for its friendly, joyful, and helpful staff who support emotional and physical well-being, aiming to help seniors thrive. The fees for a private room start at $3,200 a month, and with services spanning from memory care to diabetic care and general assisted living, the home is equipped to address a range of senior needs in a small, comfortable, and friendly setting focused on safety, nutrition, and a sense of belonging.

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