Maples Assisted Living

    1600 Bland St, Bluefield, WV 24701
    • Assisted Living
    • Memory Care
    • Skilled Nursing

    Well cared for, friendly staff

    I feel very well cared for - the trained, attentive staff truly look out for my family, monitor my health closely, notify me before meds or hospital visits, and even supported us through the guardianship process; there's no arbitration agreement. The assisted living and on-site nursing are excellent, staff are friendly and responsive after hours, and the facility is clean. I enjoy the many activities and games, have made new friends, and they helped me recover quickly after a fall.

    Current/former resident
    Jul 2026

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    Reviews

    2.27·(15)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.0
    • Staff

      2.8
    • Meals

      1.0
    • Amenities

      2.3
    • Value

      2.3

    Pros

    • Attentive caregiving staff
    • Responsive after-hours communication
    • Proactive health monitoring and notification
    • Support for guardianship and legal processes
    • Effective physical and rehabilitative therapy
    • Engaging activities and social programming
    • Clean, well-maintained common areas
    • Family-oriented staff communication
    • Availability of assisted living and skilled nursing services
    • Family-favorable dispute-resolution policy

    Cons

    • Inconsistent personal-care and bathing schedules
    • Inadequate staffing levels and coverage
    • Delays in responding to resident calls and needs
    • Medication-management and supply control gaps
    • Inconsistent meal quality and dining experience
    • Wound-prevention and skin-care protocol deficiencies
    • Staff communication tone and empathy
    • Older building infrastructure and facility limitations
    • Security and property-loss response gaps
    • Management oversight issues leading to regulatory review

    Summary of reviews

    Reviewers present a mixed picture of care quality at this assisted living community. Positive comments emphasize attentive caregivers, proactive health monitoring with advance notifications for medication changes or hospital transfers, and staff who are described as family-oriented and responsive after hours. Several families highlighted effective physical and rehabilitative therapy and credited staff on particular units for attentive support during fall recovery and rehabilitation. The community also offers an active programming schedule that many residents find socially engaging, and common areas are frequently described as clean and welcoming.

    At the same time, a number of operational concerns recur across accounts. The most frequent themes are inconsistent personal-care routines (including bathing and hygiene assistance), perceived staffing shortages, and delays in responding to resident calls. Several accounts point to gaps in medication management and supply control, and to variability in food quality and dining experience. There are also indications of lapses in wound-prevention and skin-care protocols. These items suggest uneven implementation of clinical and direct-care practices rather than uniform performance.

    Staff-related patterns are mixed: many reviewers praise individual caregivers and a subset of nurses, while others describe instances of limited empathy or resistance when families raise concerns. This variability appears to be unit- or shift-dependent in some cases. Management-level issues are also noted: families describe difficulty obtaining satisfactory incident responses for security or property-loss events, and at least one review references regulatory attention tied to care-quality concerns. The building itself is characterized as older, which may constrain some aspects of environmental comfort and accessibility.

    For prospective residents and families, the pattern suggests strengths in rehabilitation services, family communication, and social programming, paired with operational risk areas around staffing consistency, personal-care schedules, medication controls, and dining reliability. A focused in-person visit is advisable: ask about current staffing ratios and turnover, review medication and wound-care protocols, sample meals, request unit-specific observations, and consult recent inspection or regulatory records to understand how management has addressed past concerns.

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    Medicare Ratings

    1·/ 5
    Cited by CMS for abuse, or potential for abuse, on its most recent survey cycle.
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Map showing location of Maples Assisted Living

    Maples Assisted Living is located at 1600 Bland St, Bluefield, WV, 24701.

    About Maples Assisted Living

    Maples Assisted Living sits at 1600 Bland St, Bluefield, WV, and has provided care for over 30 years with staff around day and night, ready to help residents move from bed to wheelchair, help with daily needs like dressing, bathing, or medication, and step in fast during emergencies because there's a 24-hour call system and supervision. People living here get meals made by chefs, served fresh every day, and there are options to fit special diets too, plus all-day dining if schedules vary, so there's no need to fuss over cooking or cleaning up. Folks who need help managing insulin, medication, or have conditions like diabetes or incontinence receive the care and attention needed, and the facility takes care to coordinate with doctors, hospitals, pharmacies, and offers skilled nursing or rehabilitation services when required.

    There's memory care for seniors living with Alzheimer's or dementia, with programs mindful that these services tend to cost more, but many families find support through Medicaid and Medicare. The studio apartments are furnished, have telephones, and start at $4,895 per month, but there are also choices like condos, townhomes, and apartments for those wanting independent living. Social spots and common rooms let residents gather indoors to talk, visit, or join educational events, and there's a steady schedule of on-site activities, devotional gatherings, or trips that keep everyone moving, thinking, and enjoying each day, while personal care plans, crafted by a team of professionals, address unique needs.

    The grounds have walking paths, a garden, an arts room, and movie nights, so days stay interesting, and residents get help with things like laundry, cleaning, and transportation to appointments or community events. There's an on-site barbershop and salon for easy grooming, always a chance to cross paths with neighbors, and the staff keeps an eye on safety features like emergency alert systems, walk-in tubs, and home security guides-they even go as far as offering medication dispensers and medical alerts. The building is wheelchair accessible, and there's help with moving in and settling down, plus amenities built around staying social, safe, healthy, and as independent as possible. The community takes part in the Social Care Network and helps manage social care platforms, which adds another layer of support for residents and their families. The team's attentive every day, ready to answer questions and respond to anything that comes up, aiming to improve satisfaction and help everyone make the most of each day.

    People often ask...

    Maples Assisted Living offers assisted living, memory care, and skilled nursing.

    There are 1 photos of Maples Assisted Living on Mirador.

    The full address for this community is 1600 Bland St, Bluefield, WV 24701.

    No, Maples Assisted Living does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Maples Assisted Living. The information above has not been verified or approved by the owner or operator. For exact information, please contact Maples Assisted Living directly. There is no cost for this service. We are compensated by the community you select.

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