Webster Healthcare Center sits at 411 Erbacon Rd in Cowen, West Virginia and since 1985, it's served as a nursing home with 60 certified beds, an average of 59 residents each day, and the unique touch of being part of the family-owned CommuniCare Family of Companies, which is known for post-acute care across the nation. The center's managed by Health Care Facility Management, LLC as of April 2023 and is operated by Erbacon Leasing Co., LLC, with Sandra Amick as the administrator, and it's got SNF/NF dual certification, meaning it accommodates both skilled and nursing facility needs for people covered by Medicare, Medicaid, or private pay. Staff include skilled nurses and various therapists, who work with residents and families to make care plans and create a supportive place aimed at comfort and dignity, although it's got a nurse turnover rate of 45.5% and recorded 3.29 nurse hours per resident each day.
Services include short-term and long-term rehabilitation, skilled nursing, inpatient care, physical therapy, occupational therapy, and speech therapy, as well as memory care for dementia, medication management, wound care, hospice and palliative services, and nutritional counseling, plus there are programs called Honor 360 and Advance 360 for specialty care focus. They focus on therapy to help both emotional and physical well-being, and the facility aims to make everyone feel at home with amenities, social activities like bingo and movie nights, "happy jacks" exercise sessions, and recreational programs. Staff try to keep an ongoing relationship with both residents and their families, making sure everyone's part of care planning and regular assessment, and meals get prepared with attention to each resident's needs. Residents get some advanced equipment when needed and have access to specialty hospitals if that's required.
While the center works to look after daily life and health details, past inspection reports do show deficiencies, like not always providing activities for everyone's interests, not making or following complete care plans, and missing proper treatment for some residents based on doctor orders and preferences. The facility has recorded repeat care standard issues in past official reports. Webster Healthcare Center is active and provides a homelike setting for guests, residents, and families to feel supported, though it's honest to say there have been ongoing challenges along with its wide range of services.
