VitaCare Living of Rice Lake

    1631 Kern Ave, Rice Lake, WI 54868
    • Independent Living
    • Assisted Living
    • Memory Care

    Friendly, clean, active, cozy community

    I've settled in nicely - the staff and tour guide were friendly and helpful, the small one-room units are neat with TVs, and the food is enjoyable in the bright communal dining area. I've made friends and stay busy with exercise, crafts, seasonal events and a full activity schedule; the place is clean, well-kept inside and out, and in a convenient location with a cozy coffee/TV area.

    Current/former resident
    Jul 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Tour Type

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    Reviews

    4.33·(3)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.3
    • Staff

      4.5
    • Meals

      4.0
    • Amenities

      3.0
    • Value

      4.3

    Pros

    • Clean and well-maintained facility
    • Friendly and helpful staff
    • Active schedule of activities and social opportunities
    • Residents enjoying the food
    • Private rooms with a bathroom
    • In-room TVs available
    • Common areas such as TV area and coffee area
    • Opportunities for exercise and crafts
    • Festive, decorated atmosphere (e.g., Halloween decorations)
    • Good location
    • Welcoming and informative tour experience
    • Residents report settling in and making friends

    Cons

    • Small one-room units with limited space
    • Meals served in a general/common dining area (limited private dining options)

    Summary of reviews

    Overall sentiment in the reviews is positive, with multiple reviewers emphasizing cleanliness, friendliness of staff, and an active social environment. Facilities are described as neat and well-kept both inside and out, and residents or visitors consistently mention that the building is clean. The presentation and upkeep of common spaces appear to be a strength, contributing to a pleasant first impression for new residents and guests.

    Staff and care-related impressions are favorable. Reviewers repeatedly use words like "friendly," "really good," and "helpful" to describe staff interactions. A helpful tour guide was singled out, suggesting that admissions and initial orientation are handled well. Several comments indicate residents have "settled in nicely," are "making friends," and are "participating in activities," which implies staff are effective at facilitating social integration and daily engagement rather than just providing basic services.

    The facility’s social and activity programming is a clear asset. Reviews list an activity schedule, exercise opportunities, crafts, and decorated common areas (Halloween decorations were noted) that contribute to a lively atmosphere. Shared spaces such as a TV area and a coffee area are highlighted, and multiple reviewers report using these areas and enjoying the activities, which support both physical and social engagement. The presence of in-room TVs and communal areas gives residents options for solitary or group leisure.

    Dining is generally viewed positively — reviewers specifically say they are "enjoying the food." Meals appear to be served in a common dining area rather than in private dining rooms or in-room service; this communal dining format can promote socialization and is consistent with the active communal environment described. However, it should be noted that the communal meal arrangement may not meet preferences for private dining for some prospective residents.

    Room and facility layout notes are mixed. Units are described succinctly as "small units (one room and a bathroom)," and rooms are characterized as neat and clean. The small, single-room format with an attached bathroom is factual and may suit many residents seeking simplicity and easy maintenance. At the same time, reviewers’ emphasis on the small size means prospective residents who require more living space or privacy may find the accommodations limited. The presence of in-room TVs and tidy rooms mitigates some concerns about comfort, but the limited square footage remains a notable characteristic.

    In summary, VitaCare Living of Rice Lake is portrayed as a clean, well-run community with friendly staff, an engaging activity program, and communal amenities that foster social connection. Dining is positively received, and admissions/tour experiences appear welcoming. The principal considerations for future residents are the small unit size (single-room units with a bathroom) and the communal nature of meal service; these features suit residents who prioritize social activities and manageable living spaces but may be less ideal for those needing larger private quarters or private dining options. Overall, reviews indicate a high level of resident satisfaction in areas of staff interaction, cleanliness, and social programming.

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    Location

    Map showing location of VitaCare Living of Rice Lake

    VitaCare Living of Rice Lake is located at 1631 Kern Ave, Rice Lake, WI, 54868.

    About VitaCare Living of Rice Lake

    VitaCare Living of Rice Lake is an assisted living and memory care community with two separate buildings, one with 15 beds and another with 16 beds, and they allow residents to bring cats and dogs, which is nice for people who want to keep their pets with them. The apartments are all ground-floor studios, and each one includes air conditioning, full-size tubs, no-step or wheelchair-accessible showers, and WiFi, which helps keep things comfortable and easy to use for everyone. Staff are available around the clock to help with things like medication, personal care, monitoring, and reminders, and there are registered nurses, licensed practical nurses, and medication managers on staff, with a doctor and a nurse on call. Residents can have their meals in a restaurant-style dining area, and the kitchen serves special diets like gluten-free, vegan, low-sodium, or low-sugar when needed. Guests can join for meals, and there are options for check and Medicaid payments, which some people will find helpful.

    There's a full-time activity director who keeps the place busy with all sorts of activities-like art classes, music programs, bingo, board games, fitness and wellness programs, and even outings, community concerts, and picnics when the weather is good, and volunteers come to help with companionship. Residents enjoy both indoor and outdoor spaces, with gardens for walks or sitting outside on the patio furniture, plus indoor spaces for cards or movies. There are beauty and barber services, housekeeping, laundry, and maintenance, so folks don't have to worry about chores. Devotional services take place onsite, and there's transportation to religious services and activities offsite, which some people find meaningful.

    The place offers both assisted living and memory care, and the memory care units have secure outdoor areas, alerts on exits, and special staff training for Alzheimer's and dementia care, so families can know their relatives are safe. They give help for everyday needs like bathing, dressing, and meals, but also provide skilled services like physical, occupational, and speech therapy, oxygen and medication support, wound and incontinence care, diabetic and high-needs care, and visits from occupational therapists, podiatrists, dentists, and in-home healthcare. They've designed things so residents can stay as independent as possible while getting the help they need, and areas of the community are set up for women only when requested. They allow visits from loved ones and have parties for holidays and birthdays, plus outings and companionship activities, so people aren't feeling left out. Smoking isn't allowed in shared indoor spaces. Facilities sit close to local medical clinics, shops, restaurants, and recreational activities. VitaCare promotes a secure, home-like atmosphere where the staff are described as being like family, striving to help residents feel cared for while encouraging them to remain active and independent.

    People often ask...

    VitaCare Living of Rice Lake offers competitive pricing, with rates starting at a cost of $4,700 per month.

    VitaCare Living of Rice Lake offers independent living, assisted living, memory care, and board and care.

    There are 18 photos of VitaCare Living of Rice Lake on Mirador.

    Yes, VitaCare Living of Rice Lake allows residents to age in place and adjust their level of care as needed.

    The full address for this community is 1631 Kern Ave, Rice Lake, WI 54868.

    No, VitaCare Living of Rice Lake does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Wisconsin, the Department of Health Services' Division of Quality Assurance licenses assisted living and long-term care facilities through surveys, verification visits, and complaint investigations.

    License number0018753
    StatusActive
    Facility typeCommunity-based Residential Facility
    License classRegular
    Capacity20 residents
    LicenseeScandia Capital Partners LLC
    Care servedAdvanced Aged, Physically Disabled, Terminally Ill, Irreversible Dementia/alzheimer's, Hcbs Compliance / Public Funding
    EffectiveFebruary 1st, 2023

    Inspection Reports

    9

    Reports

    25

    Citations

    8

    Complaints

    2

    Years

    30 Mar 2026Complaint
    Investigated a complaint; one prior deficiency was corrected and two complaints were unsubstantiated; no new deficiencies identified; a $200 revisit fee assessed.
    26 Mar 2026Complaint
    Found no deficiencies. An investigation into a complaint found that one complaint was unsubstantiated.
    17 Sept 2025Complaint
    Identified a deficiency for failing to investigate a caregiver's misappropriation of resident funds, take immediate safety steps, and document the incident, with law enforcement not contacted.
    • 83.12(2)(a)Caregiver: Investigating abuse & neglect
    16 Sept 2025Complaint
    Investigated the complaint and found no violations.
    30 Apr 2025Complaint
    Determined that the complaint lacked merit and that previously cited deficiencies were corrected.
    16 Apr 2025Complaint
    Verified that twelve deficiencies were corrected and no new deficiencies were identified; no active concerns remained.
    08 Oct 2024Complaint
    Investigated and found multiple deficiencies in screening for communicable disease, orientation and training, staffing, medication safety, infection control, food safety, toxic substances, and emergency drills.
    • Wis. Admin. Code DHS 83.17(2)(a)Employees screened for communicable disease
    • Wis. Admin. Code DHS 83.19Orientation
    • Wis. Admin. Code DHS 83.21(1)-(3)All employee training
    • Wis. Admin. Code DHS 83.22(1)-(4)Task specific training
    • Wis. Admin. Code DHS 83.36(1)(a)Adequate staff to meet resident needs
    • Wis. Admin. Code DHS 83.36(2)Maintain current written staffing schedule
    • Wis. Admin. Code DHS 83.37(3)(c)Medication storage: locked cabinet
    • Wis. Admin. Code DHS 83.39(1)Infection control program
    • Wis. Admin. Code DHS 83.41(3)(b)Food safety
    • Wis. Admin. Code DHS 83.47(2)(d)Toxic substances
    • Wis. Admin. Code DHS 83.47(2)(e)Fire drills
    • Wis. Admin. Code DHS 83.47(2)(e)Other evacuation drills
    12 Sept 2024Complaint
    Identified ten deficiencies across staffing health screenings, orientation/training, resident health screening, equipment safety, furnishings, and emergency drills.
    • 83.17(2)(a)Employees screened for communicable disease.
    • 83.19Orientation
    • 83.21(1)-(3)All employee training.
    • 83.22(1)-(4)Task specific training.
    • 83.28(4)(a)Resident health screening.
    • 83.44(1)(c)Clothes dryers enclosed and vented
    • 83.45(1)(f)Furnishings
    • 83.47(2)(d)Fire drills.
    • 83.47(2)(e)Other evacuation drills.
    • 83.46(1)(f)Combustibles
    01 May 2024Verification
    Found that the resident's individual service plan was not updated to reflect changes in condition and contained incomplete sections.
    • Wis. Admin. Code 83.35(3)(d)Service plans updated annually or on changes

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    Mirador Living is not affiliated with the owner or operator(s) of VitaCare Living of Rice Lake. The information above has not been verified or approved by the owner or operator. For exact information, please contact VitaCare Living of Rice Lake directly. There is no cost for this service. We are compensated by the community you select.

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