Overall sentiment: The reviews for Sheridan Green House Living are overwhelmingly positive, with repeated praise for the facility’s home-like atmosphere, high-quality finishes, and caring staff. Most reviewers describe the community as "first class," gorgeous, and well-built, repeatedly noting that it feels non-institutional and more like a cottage or home than a traditional facility. The dominant tone is that residents are safe, well cared for, and enjoy individualized attention from a staff that appears genuinely engaged and fulfilled by their caregiving work.
Facilities and environment: Multiple reviews highlight physical features that contribute to a homelike experience: a central living area with a big dining table, an open kitchen, higher-end decorations, and communal entertainment features such as a big TV, piano, and board games. Outdoor amenities include a deck and safe walking or wheeling areas, and reviewers emphasize the beautiful location. The Green House model and cottage-style living are explicitly referenced and tied to the non-institutional feel. Safety measures such as wander-control are mentioned as positives, reinforcing family confidence that residents are physically secure.
Care quality and staff: Care and staff performance are the most consistently praised aspects. Reviews describe staff as caring, individualized in their approach, and often going "above and beyond." Several comments frame caregiving as meaningful work for staff, noting their positive attitudes toward elders and the joy they derive from helping residents. Family members report that relatives were "safe and well taken care of," and specific praise includes personal services like nail manicures. The overall narrative is that staff presence, interaction, and personalized attention create a strong, positive experience for both residents and their families.
Activities and social life: The community appears to offer a variety of social and recreational options that support engagement and quality of life. Mentioned amenities—piano, board games, a big TV, communal meals at a large table, and manicures—suggest a mix of social, recreational, and personal-care activities. These features reinforce the cottage-style, family-like atmosphere and support day-to-day wellbeing and social connection among residents.
Management and concerns: While the majority of feedback is positive, there is a notable negative pattern in at least one review: an allegation of a "bully nurse" and a claim that management did not take the complaint seriously, with complaints being "swept under the rug." This is a serious concern because it contrasts sharply with the otherwise consistent praise for staff and care. Although this negative report appears isolated in the supplied summaries, it is significant because it touches on staff behavior and leadership responsiveness—areas that directly affect resident safety and family trust.
Overall assessment and patterns: The prevailing pattern across reviews is strong approval of Sheridan Green House Living’s environment, staff, and model of care—residents and families repeatedly describe the place as caring, beautiful, and safe, with staff who provide individualized attention. Amenities and design elements support a non-institutional, cottage-style living experience. The primary negative pattern is limited to a complaint regarding a staff member’s bullying behavior and an alleged inadequate management response; while this appears to be an outlier among predominantly positive reports, it is a distinct and important concern that families and prospective residents would likely want clarity on. In summary, reviews present Sheridan Green House Living as a highly regarded, first-class community with excellent staff and facilities, tempered by one reported issue about staff conduct and management handling that warrants attention.
