Overall sentiment across these reviews is strongly positive, with recurring emphasis on compassionate, family-style care and a comfortable, home-like environment. Multiple reviewers highlight the warmth and attentiveness of the caregiving staff — describing them as loving, kind, and personable — and many note that the home creates a safe, welcoming atmosphere where residents feel comfortable and visitors are encouraged. Hospice support is available and appreciated, adding a layer of clinical support for residents with serious illness.
Staffing and management receive consistent praise. Reviewers cite an organized, hands-on owner/management who is competent, proactive, and communicative. One specific example noted proactive updates about a resident (Dorothy) and assurance of safety, illustrating the facility’s willingness to keep families informed. The staff are repeatedly described as responsive, involved in daily care, and capable of fostering a family-like environment. Reviewers also mention that staff are willing to help and make visitors and families feel welcome.
Dining is a clear strength. Several reviews describe homemade meals that look and smell appealing, with food tailored to resident preferences and a healthy variety. Mealtimes are depicted as social and pleasant — residents laughing with caregivers and enjoying aromatic, home-cooked food. This contributes significantly to the home-like feeling and appears to be an important point of satisfaction for families.
Facility and amenities are described positively: the house is clean, nicely maintained, and located in a good neighborhood. Reviewers consistently used words like nice home and great house, reinforcing the impression of a comfortable physical setting. Activities are offered, and at least some reviewers remarked on available programming; however, the activities theme is less prominent than food and staffing.
A notable pattern in the reviews is the resident mix and how it affects suitability. Multiple reviewers observed that many current residents are bed- or chair-bound. While this can indicate strong capabilities in higher-dependency care, it also means the home may be less appropriate for highly active or ambulatory seniors who want more independence or stimulation. One reviewer explicitly said the setting was not a good match for their active father. Prospective families should consider the current resident makeup and discuss the expected level of activity and engagement before deciding.
Communication and availability present mixed signals. While management is praised for being proactive and organized, there are isolated but concrete reports of appointment scheduling issues — staff being unaware of scheduled visits and lack of availability when families tried to arrange appointments. Additionally, availability appears limited at times, with some families waiting for openings. These practical concerns could create friction for families during the placement process even though day-to-day care and family communication are generally reported as strong.
In summary, Firebird Assisted Living / Good Living is portrayed as a small, well-kept, home-like facility with compassionate caregivers, strong owner involvement, excellent homemade meals, and a welcoming atmosphere. It seems particularly suited to residents who require attentive, possibly higher-dependency care and families who value personalized communication and hospice support. Prospective residents who are very active or want a high level of independent activity should verify whether the home's current resident mix and activity programming match their needs. Also, expect potential delays or hiccups when scheduling admissions or visits due to limited availability and occasional appointment coordination issues.
