Overall sentiment for Marie's Board and Care 2 is mixed but leans positive when assessing staff responsiveness, home-like atmosphere, and management involvement. Multiple reviewers describe the facility as beautiful, safe, intimate, and comfortable — emphasizing that it feels like a real home rather than an institutional setting. Several comments highlight that the owner is actively involved and easy to communicate with, and that Spanish-speaking staff are available. Many families praised mature nurses, well-trained nursing assistants, and staff who are helpful, accommodating, and who go above and beyond; a number of reviewers specifically noted attentive medication management and that their relatives are happy with the care.
Despite these strengths, there are serious and recurring negative reports that create a pattern of concern. A subset of reviewers describe the facility as dirty or smelly, including accounts of strong odors and smelly bedrooms. Multiple mentions of unprofessional or uncaring behavior — described as angry staff or a lack of empathy — contrast sharply with the praise for other caregivers, suggesting inconsistency in staff attitude or performance. There are particularly concerning comments about overmedication and residents being left alone or under-supervised, as well as explicit worries about end-of-life care; these raise safety and clinical oversight questions that prospective families should probe further.
Facilities and cleanliness show a divided picture. Many reviewers call the home very clean and comfortable, but others report areas that need improvement; this inconsistency could reflect differences between rooms, changes over time, or variable standards across shifts. Dining impressions are generally acceptable to good: some reviewers compliment the food, while at least one found it merely acceptable. Activity programming also shows variation — some families report lots of activities and a lively environment, while others say activities are limited and note the absence of specific offerings such as music therapy.
Management and communication are frequently cited positively: the owner is described as 'on top of things' and easy to reach, which is an important asset for families. Spanish-speaking staff availability and mature nursing staff are additional strengths that support day-to-day care. However, the coexistence of strong positive reports and strong negative reports suggests variability in resident experiences. That variability could stem from differences in staffing at particular times or with particular caregivers, or from variability across rooms or resident needs.
Recommendations for prospective residents and families based on these reviews: arrange multiple visits at different times of day to observe cleanliness and staffing, tour the specific bedroom you would occupy, meet the nurses and direct care staff who will be assigned, ask about medication administration policies and oversight to address overmedication concerns, request details about end-of-life care protocols and staff training, confirm activity schedules and availability of therapies (including music therapy if important), and talk to the owner or administrator about how they address complaints and ensure consistent standards. Given the polarized feedback, doing this due diligence will help determine whether the strong positives apply consistently to the care your loved one would receive and whether the reported negatives have been resolved.
