Rancho San Diego Board and Care I

    11881 Calle Albara, El Cajon, CA 92019
    • Memory Care
    4.3ยท9 reviews

    Home-like facility with caring staff

    I moved my mom into this small, home-like facility and have been very satisfied. The staff - especially the responsive nurse-owner - are attentive and informative, help with meds and doctor visits, and the home-cooked meals, very clean quiet environment, and caring caregivers helped my mom improve over the year; close to family and reasonably priced, it's been a blessing and I'd recommend it as a great fit.

    Loved one of resident
    Jul 2026

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    Reviews

    4.33ยท(9)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.8
    • Staff

      4.4
    • Meals

      4.0
    • Amenities

      5.0
    • Value

      4.0

    Pros

    • Home-like environment
    • Small, residential setting
    • Very clean and well-maintained facility
    • Responsive nurse-owner and hands-on management
    • Assistance with medical appointments and medication management
    • Attentive and caring caregivers
    • Home-cooked meals and good food quality
    • Thorough intake and evaluation process
    • Quiet, peaceful atmosphere
    • Family-friendly location and proximity to relatives
    • Reasonable pricing and perceived value
    • Supportive dementia-care services

    Cons

    • Inconsistent interpersonal warmth and homey ambiance
    • Language and communication barriers with some staff
    • Variability in resident fit and experience

    Summary of reviews

    Rancho San Diego Board and Care I is commonly described as a small, residential-style facility with an emphasis on a home-like setting and individualized attention. Reviewers consistently note cleanliness and a quiet environment, and many families highlight the small scale as a benefit for personalized care. Several accounts point to effective dementia-support services and one family described notable clinical improvement over an extended placement, suggesting the home can provide structured, sustained support for cognitive impairment when appropriate.

    Care and staff are frequently characterized as attentive and hands-on. The owner is a licensed nurse who is described as responsive and involvedโ€”helping with doctor appointments, medication management, and family communication. Caregivers are often described as caring and attentive, and some reviews single out a consistent husband-and-wife caregiver team. At the same time, a subset of families expressed concerns about the interpersonal tone; a few described the atmosphere as less warm or โ€˜โ€˜cold,โ€™โ€™ which indicates variability in how families experience staffโ€“resident interactions. Additionally, limited English proficiency among some staff members was raised as a communication barrier that can affect family interactions and resident comfort.

    Dining and daily living elements are generally rated positively. Multiple reviewers mention home-cooked meals and good food quality, and the environment is described as peaceful and well-kept. The facilityโ€™s small size appears to limit institutional bustle and supports a quiet routine; however, prospective families should confirm specific activity programming and social options, as reviews emphasize the calm environment rather than a wide range of group activities.

    Management and logistics receive favorable comments for responsiveness and value. Families describe an organized intake process and a thorough evaluation before placement. Pricing is viewed as reasonable by several reviewers, and the location is cited as convenient for relatives. The primary patterns to weigh for prospective residents are the variability in interpersonal warmth and occasional communication challenges due to language differences. Those seeking a small, clean, medically engaged home with close family access and attentive hands-on management may find this facility a good fit; families who prioritize a consistently warm social atmosphere or require extensive English-language communication should discuss those expectations directly with management during tours and intake.

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    Location

    Map showing location of Rancho San Diego Board and Care I

    Rancho San Diego Board and Care I is located at 11881 Calle Albara, El Cajon, CA, 92019.

    About Rancho San Diego Board and Care I

    Rancho San Diego Board and Care I sits in a pleasant neighborhood, and you can always see how clean and orderly things are kept thanks to regular housekeeping and a staff that pays attention to the details, which is nice because the community only has six residents, so everyone gets noticed. The place has cozy, fully furnished living spaces and a homelike feel, and what sets it apart a bit is the garden and outdoor spaces where folks can walk or just sit in peace. There's a dining room where the culinary team serves up three daily home-cooked meals, and if someone needs a special diet for diabetes or high blood pressure, they can manage that. Residents can pick from studio, one-bedroom, private, or semi-private apartments, all of which are included with cable, private phones, and Wi-Fi, and they welcome dogs and cats, so if someone's got a pet they want to keep, that's alright.

    The care team includes caregivers and even a nurse who goes the extra mile to help, and they offer personalized support with things like bathing, dressing, grooming, toileting, and transfers, including using a Hoyer lift or even two-person assistance if needed, plus help with medication-everything from reminders to actual dosage adjustment and blood sugar monitoring. Memory care is a big focus here, and the building's designed to keep folks with Alzheimer's or dementia safe, with secured doors and technology like bracelets that sound an alarm if someone tries to wander off, which is especially important because they can support those with major behavioral issues. Feelings of routine and activity matter here, so they have scheduled daily programs, fitness and music activities, movies, art, games, community events, evening gatherings, a book room, a sauna, a jacuzzi, a hair salon, transportation for appointments, and even pet therapy.

    Transition's made a bit easier since they help with move-in coordination, so new residents don't feel too out of place, and when it comes to health needs, they support diabetic and incontinence care, can help with total transfers, will do the standby or the full hands-on lift, and even arrange hospice care if the time comes. They can monitor blood sugar and help with insulin routines but don't actually give insulin shots. Their services allow residents to age in place, meaning as needs grow, they don't have to go find another place. The staff puts dignity and safety first, so families can feel confident, and for entertainment, there are music and wellness programs, tabletop games, outside relaxation, and a traveling barber or stylist for haircuts or grooming. Parking and transportation for shopping, doctors, and spiritual services are available, so folks can stay connected to what matters. It's a small, friendly place where everyone can feel like part of a home, and that bit about keeping things tidy and helping with daily activities-from the bath to the meals and everything in between-really makes it dependable for seniors who need a little extra help day by day.

    People often ask...

    Rancho San Diego Board and Care I offers memory care and board and care.

    The full address for this community is 11881 Calle Albara, El Cajon, CA 92019.

    No, Rancho San Diego Board and Care I does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.

    License number370804817
    StatusClosed
    Facility typeResidential Care Elderly
    Capacity6 residents
    LicenseeTUASON, JUN & JOCELYN
    EffectiveNovember 14th, 1991
    View the official license record

    Inspection Reports

    1

    Reports

    0

    Citations

    0

    Complaints

    4

    Years

    10 Nov 2022Inspection
    Confirmed the licensed board and care home will close for personal reasons; no residents were in care and no deficiencies were observed.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Rancho San Diego Board and Care I. The information above has not been verified or approved by the owner or operator. For exact information, please contact Rancho San Diego Board and Care I directly. There is no cost for this service. We are compensated by the community you select.

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