Golden Coast Senior Living # 3

    24772 Argus Dr, Mission Viejo, CA, 92691
    4.3 · 3 reviews
    • Memory care
    AnonymousLoved one of resident
    5.0

    Attentive compassionate care, clean community

    I’m very pleased—my loved one received excellent, attentive and respectful care; staff were communicative and compassionate (Scarlet was amazing, Usha candid and informative), kept us updated, and managed cleanliness and incontinence impeccably with no bedsores or soiled linens. The community is clean with good activities, provided dignity at end-of-life, relieved my stress, and felt like good value — my mom is doing fine and my dad visits daily.

    Pricing

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    Amenities

    4.33 · 3 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.0
    • Staff

      4.3
    • Meals

      4.3
    • Amenities

      4.3
    • Value

      5.0

    Pros

    • Excellent medical and personal care
    • Respectful and compassionate staff
    • Attentive and communicative team; families kept updated
    • Clean community and well-maintained linens
    • Incontinence well managed with no bedsores
    • Dignified and respectful end-of-life care
    • Specific staff praised by name (Scarlet, Usha)
    • Good activities and resident engagement
    • Perceived value for the cost
    • Enables frequent family visitation (e.g., daily visits)
    • Provides stress relief for family members
    • Residents reported as doing fine/comfortable

    Cons

    • Some reviewers described staff as only 'okay' (suggesting inconsistent staff performance)
    • Overall experience described as merely 'okay' by some reviewers (lukewarm satisfaction)

    Summary review

    Overall sentiment across these summaries is predominantly positive, with strong emphasis on the quality of personal care, cleanliness, and compassionate treatment—including at end of life. Multiple reviewers highlight excellent hands-on care: incontinence is managed effectively, linens are kept clean, and there are no reports of bedsores. This clinical/physical-care aspect is a clear strength cited repeatedly and contributes to family members’ peace of mind.

    Staff behavior and interpersonal interactions are another recurring positive theme. Reviewers consistently describe staff as respectful, attentive, communicative, and compassionate. Several reviews single out individual employees by name—Scarlet is described as "amazing" and Usha as "candid and informative"—which points to standout staff who positively affect families’ impressions. Communication is specifically called out: families were kept updated, which dovetails with notes about stress relief and family members feeling comfortable visiting (one reviewer notes daily visits from a spouse).

    Facilities and environment are portrayed favorably. The community is described as clean, linens and soiled items are properly handled, and infection/skin-care concerns (e.g., bedsores) were not reported. These details reinforce the perception of competent, routine care and an environment that maintains residents’ dignity. The presence of good activities is mentioned, suggesting that there is attention to engagement and programming beyond basic care.

    Value and outcomes are mentioned positively: reviewers reference value for money and comment that their relatives are "doing fine," which suggests satisfaction with outcomes relative to cost. The combination of clinical competence, compassionate interactions, and effective communication appears to reduce family stress and support ongoing family involvement.

    Notable patterns of weakness are limited but consistent: a minority of comments use neutral or lukewarm language. Phrases like "staff okay" and "okay overall experience" indicate that not every reviewer felt the experience was exceptional. These neutral remarks suggest some variability in staff performance or in how uniformly the positive practices are applied across shifts or staff members. While these are not strongly negative, they are signals that experiences may vary and that some families perceive only an adequate level of service rather than outstanding.

    There is little to no commentary in these summaries about certain operational areas such as dining quality, medical specialties beyond basic care, staffing levels, or long-term care programming specifics. The available comments concentrate on cleanliness, bedside care, communication, and named staff performance, so any conclusions about unmentioned areas would be speculative.

    In conclusion, the reviews present Golden Coast Senior Living #3 as a facility with clear strengths in personal and end-of-life care, cleanliness, compassionate staff, and family communication. Specific staff members receive high praise, and activities and perceived value are positive contributors to overall satisfaction. The primary concern is occasional variability—some reviewers describe experiences as only "okay," implying inconsistency in service quality. For prospective families, the facility appears to deliver reliable, dignified care in most reported instances, with the caveat that experiences may differ depending on which staff and shifts are involved.

    Location

    Map showing location of Golden Coast Senior Living # 3

    About Golden Coast Senior Living # 3

    Golden Coast Senior Living # 3 sits in Mission Viejo, California, and holds a state license number 306001696 as a Residential Care Facility for the Elderly, where they can care for up to six residents at a time in a comfortable, home-like setting, so it feels more personal and quiet than big facilities, and the staff provides assisted living, memory care, independent living, respite care, and board and care services, which means seniors with different needs-from those who want some support with daily living, to those needing round-the-clock memory support, to those just looking for a safe, friendly retirement atmosphere-can live together. The community's got a cozy feel, with amenities for pets and rooms designed so they feel warm and safe for everyone, and they focus hard on making sure residents are treated with respect and dignity, especially during difficult times. The care team, which includes RN nursing staff like Usha Villarreal, helps with bathing, grooming, dressing, and medication, and they can work with Home Health Agencies to bring physical, occupational, and speech therapy to the home when ordered by a doctor, with extras like on-site X-rays, blood work, and regular doctor and podiatrist visits, all handled through the resident's own insurance which helps keep things clear and organized.

    They have special services for people with Alzheimer's or other memory issues, making use of safe, secure environments and memory-enhancing activities, while families can also ask for short-term respite stays if they need a break from caregiving. Meals get prepared with resident health in mind, using quality ingredients and making special changes to menus for diabetes or high blood pressure, and there's arranged daily programs with movie entertainment, fitness, music and art, animal therapy, board games, and reading rooms, as well as transportation for appointments, shopping, and faith-based events, plus visits from a mobile hairdresser and use of a beauty shop, which means seniors can stay clean and styled without leaving home. They allow pets, arrange for outdoor relaxation, and enjoy access to a jacuzzi, steam room, and a health area for folks who want comfort and therapy right where they live.

    Golden Coast Senior Living # 3 runs as part of a group with several locations in Orange County, often close to hospitals, shopping, and senior centers, and the community's designed to give seniors a safe and friendly place to live while meeting both their physical and emotional needs, all while keeping things simple, straightforward, and easy for families to visit and stay involved. They open up for tours so folks can come look around before deciding, and continue to add small touches and activities that help residents feel at home every day.

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