Kathryn Jane

    26861 Via Grande, Mission Viejo, CA, 92691
    4.0 · 3 reviews
    • Memory care
    AnonymousCurrent/former resident
    2.0

    Clean staff kind but unsafe

    I initially had a 5-star impression - the facility is very clean and the staff are kind, dedicated, and detail-oriented, which gave me peace of mind. But the owner is pleasant yet penny-pinching, communication was poor, therapies were inadequate (I witnessed over-sedation and residents losing ability to talk or walk), there was a COVID outbreak with resident deaths, and rents went up during my stay.

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    Amenities

    4.00 · 3 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.0
    • Staff

      3.7
    • Meals

      4.0
    • Amenities

      4.0
    • Value

      2.0

    Location

    Map showing location of Kathryn Jane

    About Kathryn Jane

    Kathryn Jane is a residential care facility for the elderly that's been open since 2012, and you'll notice right away there's a real effort to make everyone feel cared for in a natural and pretty setting, with splendid views, lots of greenery, and outdoor seating areas where you can sit and take in some fresh air, and the whole property feels quiet, with areas both inside and outside for recreation and social activities like art, music, movies, and regular planned events including social evenings. Residents have access to amenities for comfort and convenience-there's a beauty parlor, a book room, a steam room, a hot tub, a fitness room, and outdoor spaces, and there are activity schedules with exercise programs and community-sponsored gatherings, plus meals including vegetarian choices. They have a wide range of care types, including assisted living, residential care, memory care, and board and care home services, and they can provide hospice and respite care as well, so people can move in for a short stay if needed.

    The facility provides many features, like wheelchair accessible showers and full tubs, private bath options, furnished rooms including 1 Bedroom and Semi-Private layouts, emergency alert systems, and a secure environment, with a memory care section that's purpose-built in its own building and uses technology like bracelets with alarms to keep residents safe if they're likely to wander or become confused. Transfers are supported, even for residents who need two people or mechanical lifts, and the staff can help those who need standby support, including non-ambulatory individuals. Kathryn Jane can support people with a wide range of needs, including those who need help with bathing, dressing, transferring, and medication management, and they'll coordinate with healthcare providers as needed, providing assistance for diabetic residents-including insulin injections and blood sugar checks-plus help for those managing bladder or bowel incontinence.

    There's regular oversight and reminders for things like medication, and visiting services come right to the facility-nurses, podiatrists, therapists for speech, occupational, and physical needs. The staff is equipped to care for residents who might have behavioral concerns, or those who are at higher risk for elopement or physical acting out, and they offer behavioral care. The administrator, Edilma Avendaño, CNA, M.T., has over twenty years' experience in geriatric and hospice nursing and lives on-site, while Alfonso Avendaño focuses closely on residents' physical and mental health. Kathryn Jane also provides cosmetic, beauty, and esthetic services, offering personalized consultations and unique program names for treatments, and there's always a hairdresser or beautician available.

    Residents can join in arts and music programs, go to movies, and enjoy recreation areas, and if people want to go off-site, there are transportation arrangements available. The environment throughout Kathryn Jane is nurturing and beautiful, with attention on making people feel at home and safe, and they're close to Mission Viejo Regional Hospital for quick access to medical care. They'll help with move-in coordination and try to make the process as smooth as possible, offering a balance of independence with different levels of care that can adjust as the needs of residents change over time.

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