Leilani's Haven

    3109 Waterbury Court, Modesto, CA, 95350
    2.8 · 4 reviews
      AnonymousLoved one of resident
      1.0

      Medication errors, delayed emergency response

      I picked this small, homey facility in a quiet neighborhood because the staff seemed warm and there's a park nearby. At first my parent improved-walking with a walker, alert and interacting-but then became ill, suffered memory loss and hallucinations, and was hospitalized after being given the wrong medications. Staff delayed calling 911 (owner reportedly told them to wait), and my loved one was found unconscious and unresponsive. The atmosphere and caring staff were nice, but serious medication and safety failures (and poor food) mean I cannot recommend placing a family member here.

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      Amenities

      2.75 · 4 reviews

      Overall rating

      1. 5
      2. 4
      3. 3
      4. 2
      5. 1
      • Care

        2.3
      • Staff

        3.3
      • Meals

        1.0
      • Amenities

        2.8
      • Value

        2.8

      Location

      Map showing location of Leilani's Haven

      About Leilani's Haven

      Leilani's Haven sits on a quiet cul-de-sac at 3109 Waterbury Ct in Modesto, California, right next to Woodrow Park, and it's been open since early 2018, though it's currently closed, and is owned by Leilani Ramiro with a license for six beds. The facility takes care of seniors in a regular, single-story house made more safe for walking aids and wheelchairs, offering both private and shared rooms, some with bathrooms or kitchenettes. The staff helps residents with daily tasks like getting dressed and bathing, manages medicines, and looks after people who need extra health support like diabetic care, ambulatory help, high acuity care, and incontinence care, plus they can take care of those who aren't able to get around much. Leilani's Haven provides specialized programs for seniors with memory issues and gives families help through an advice service connecting them with local options and guidance for long-term care, which you can reach by phone or online, and they're open for questions most days from morning to evening.

      Residents get all their meals, including vegetarian choices, in a central dining area, and there are common spaces inside and outside where folks can socialize or join in on individual or group activities, including off-site trips and religious services both at the home and somewhere else. The home accepts seniors for both short-term respite and longer stays, and limits itself to only six residents at a time for more personal care, and families can tour by setting up a visit. Transportation is available for residents, including help to appointments or outings, and there's both street and driveway parking. People can smoke in private areas, and rooms include features like wheelchair-accessible showers and private baths, with photo viewing available. The facility doesn't accept Medicare as payment unless they get certified, and while several different specialized homes are mentioned-like The Gate of Beautiful, Valley Royale Care, Hummingbird Manor, Blossom Home Care, and Memory Lane Manor-it's set up as what's often called a board and care home or residential assisted living. The facility holds an overall review rating of 4.6 out of 5 stars, it's had several inspection visits and no complaints, and instead of one big building there are uniquely named homes such as "A Place Called Home," "A Prestige Living," "Casa de Luz," and others under the Leilani umbrella, so the choices are wide if someone's looking for a certain environment or type of community feel. Staff provide supervision around the clock to help keep everyone safe, and there's always someone there to help with transfers or just be around for peace of mind.

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