Viva Care by Serenity Care Health

    142 E Morgan St, Rialto, CA 92376
    • Memory Care

    Friendly staff, clean facility, attentive

    I had an early evaluation visit and was genuinely impressed - friendly staff who handled everything well and were easy to work with. The place is newly remodeled, very clean, tidy, and spacious; the administrator (a nurse) gave prompt, personal contact and followed up daily, so my overall experience has been very positive.

    Current/former resident
    Jul 2026

    Schedule a Tour

    Date of Tour
    Time Window
    Tour Type

    You selected in-person tour on in the

    Reviews

    4.50·(2)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      5.0
    • Meals

      4.5
    • Amenities

      4.0
    • Value

      4.5

    Reviews written on Mirador

    We have no reviews to show about Viva Care by Serenity Care Health.

    Help other families by writing a review about your experience with this community.

    Location

    Map showing location of Viva Care by Serenity Care Health

    Viva Care by Serenity Care Health is located at 142 E Morgan St, Rialto, CA, 92376.

    About Viva Care by Serenity Care Health

    Viva Care by Serenity Care Health provides assisted living and memory care for seniors in Rialto, CA, at 142 E. Morgan St., and their other locations have names like Henriettas' Leven Oaks, Bentley Manor, Bentley Suites, Bentley House, Hannah's Home, Bentley Hills, Evergreen, Evergreen Cottage, Regal Care, Vivacare Cottage, and Vivacare, with facility sizes ranging from small six-bed homes to larger communities with forty-four beds, offering private rooms with private bathrooms, semi-private rooms, shared rooms, and one-bedroom suites, all at competitive prices and with clear fee structures for different levels of care, focusing on affordability and excellent service. Viva Care's team includes a licensed nurse administrator, nurses on staff, and a doctor on call, supporting over 35 years of medical experience, over 10 years in assisted living operations, and staff fluent in English, Mandarin, Chinese, and Filipino, and staff remain helpful and cheerful, making for a friendly setting where residents and families have rated the care highly and Viva Care's received the Best of Senior Living award for positive experiences.

    Viva Care's memory care homes cater to people with Alzheimer's or dementia, using secured buildings, wandering prevention bracelets, and a separate memory care unit, with their staff trained to support behavioral needs, diabetes, incontinence, and other medical conditions, providing an environment designed to reduce confusion and promote safety for residents who may wander or act out physically, helping them with daily living needs such as bathing, dressing, toileting, nutrition, hygiene, mobility, and medication management. Community amenities include chef-prepared nutritious meals with options like vegetarian dishes, private and accessible bathrooms with tubs or wheelchair showers, indoor and outdoor common areas, transportation to appointments with free or paid options, resident parking, the ability to keep dogs, and outdoor smoking areas, so residents get a good mix of privacy and social spaces, including on-site and offsite devotional activities to support spiritual well-being.

    Viva Care by Serenity Care Health provides both long-term and short-term stays, including hospice and respite stays for those needing temporary help, offers aging in place by letting residents stay as care needs increase, and supports independent living, assisted living, memory care, skilled nursing, and companion care for small groups within the same network, so seniors can move between different buildings or levels of care when they need it. Residents find a newly remodeled, tidy, and spacious environment where the community pays attention to safety with a secured property, home security devices, medication dispensers, and safety guides while also adding services like medical alert systems, technology and internet for seniors, and support for hearing aids or phones to help people stay connected. Activities calendars keep residents engaged socially, physically, mentally, and emotionally, and homes offer amenities that encourage comfort, like prepared meals, recreational activities, accessible bathrooms, pet visits, and supportive personal care, so people experience as much comfort as possible, whether for companionship or more advanced health needs.

    People often ask...

    Viva Care by Serenity Care Health offers memory care and board and care.

    There are 4 photos of Viva Care by Serenity Care Health on Mirador.

    The full address for this community is 142 E Morgan St, Rialto, CA 92376.

    No, Viva Care by Serenity Care Health does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.

    License number361880738
    StatusClosed
    Facility typeResidential Care Facility for the Elderly
    Capacity6 residents
    EffectiveOctober 25th, 2019
    View the official license record

    Inspection Reports

    4

    Reports

    2

    Type A Citations

    1

    Type B Citations

    2

    Complaints

    6

    Years

    24 Mar 2021Inspection
    Found no one living there, confirmed it was no longer operating and all residents had been relocated, with the house under heavy construction, the front door open, and debris scattered. Could not identify the owner or manager due to language barriers with three workers.
    17 Nov 2020Complaint
    Investigated a complaint alleging staff did not supervise a resident, who wandered outside the premises in cold weather and required police assistance.
    • Type A87468.2(a)(4)
    17 Nov 2020Complaint
    Identified a resident with unexplained bruising and hospital admission, and observed that staff did not meet the resident's hygiene needs.
    • Type A87468.2(a)(8)
    • Type B87464(d)
    17 Nov 2020Inspection
    Identified ongoing complaints of lack of supervision and neglect, discussed a planned closure with eviction notices, and reviewed staffing needs for residents with dementia along with repeated and serious deficiencies. Noted department requests for eviction notices, a resident roster with contact information for responsible parties, a relocation plan, and a resident file including physician's report, admissions agreement, needs and services plan, and the May 2020 staff schedule, to be submitted by 11/20/20 with original signatures.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Viva Care by Serenity Care Health. The information above has not been verified or approved by the owner or operator. For exact information, please contact Viva Care by Serenity Care Health directly. There is no cost for this service. We are compensated by the community you select.

    Are you an owner or operator of this community?

    Claim this listing to receive messages from prospective customers and manage your community page.

    Nearby Communities

    Assisted Living in Nearby Cities

    1. 71 facilities$5,190/mo
    2. 91 facilities$6,051/mo
    3. 68 facilities$5,036/mo
    4. 122 facilities$5,614/mo
    5. 72 facilities$5,885/mo
    6. 112 facilities$5,338/mo
    7. 123 facilities$5,169/mo
    8. 132 facilities$5,497/mo
    9. 127 facilities$5,111/mo
    10. 11 facilities$4,346/mo
    11. 112 facilities$5,754/mo
    12. 88 facilities$5,571/mo
    © 2026 Mirador Living