Gem's Senior Care

    2989 Penitencia Creek Road, San Jose, CA, 95132
    4.2 · 6 reviews
      AnonymousLoved one of resident
      4.0

      Warm well-run home with concerns

      I moved my parent into this small, six-bed community and overall I'm very satisfied - the owner and staff are personable and helpful, the facility is clean, homey and air-conditioned, activities are excellent, and the menu is pleasing if a bit limited. My main concerns were that no private rooms were available (shared room wasn't the best fit), night staffing seemed thin with inconsistent bedside call bells, staff appeared unfamiliar with C. diff protocols, and it's farther away than I wanted. If shared rooms and distance aren't dealbreakers, it's a warm, well-run place.

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      Amenities

      4.17 · 6 reviews

      Overall rating

      1. 5
      2. 4
      3. 3
      4. 2
      5. 1
      • Care

        3.0
      • Staff

        4.0
      • Meals

        3.5
      • Amenities

        4.0
      • Value

        4.2

      Location

      Map showing location of Gem's Senior Care

      About Gem's Senior Care

      Gem's Senior Care sits in the Alum Rock-East Foothills area of San Jose, California, with a small, home-like setting that holds up to six licensed residents, and the staff all speak English and American Sign Language, which can really help some folks feel understood, there's private rooms and baths, an indoor and outdoor common area, and a peaceful set-up for seniors age 55 or 62 and up who need daily care but still have some independence. Housekeeping, laundry, and meal preparation are all part of the help, and the staff takes care of things like bathing, toileting, hygiene, and clothes, plus there's medication management and support for folks with diabetes, incontinence, or higher needs, and care plans get tailored for each person, which means Gem's tries to fit the unique needs of each resident, including people who need ambulatory care, memory care, or short term respite stays. Residents get three simple, home-cooked meals every day, with vegetarian options if that's their way, and they can have extra nutritional help if they've got special diets such as diabetes or high blood pressure. For fun, there are social activities, daily exercise routines, devotional and Christian services, music therapy, game nights, parties, movies, art programs, animal visits, outdoor trips, and even a mobile hairdresser, so it feels like a lived-in home where people get to know one another. Amenities include things like in-room cable TV, a bedside bell for calling staff, private bathrooms with wheelchair accessible showers, cleaning, and sometimes things like a sauna, reading room, or fitness equipment, but those can change, so it's good to ask about updates. Residents have transportation options for a fee, and there's help to get to medical appointments, shopping, or faith events, and a small parking space is included for those who can still drive or have visitors. The facility allows outdoor smoking, and residents can get help with insulin and two-person transfers if needed. Gem's Senior Care is licensed as a Residential Care Elderly facility and is surveyed by local agencies, so it meets care standards, with funding help available through federal and state programs like Medicaid and Medicare if someone qualifies. The care team is there around the clock for safety, compassion, and comfort, focusing on keeping up independence, dignity, and a good quality of life, and families often get peace of mind knowing there's supervision every hour of the day.

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