The Norma J Home for the Elderly

    142 W Columbia Road, Thousand Oaks, CA, 91360
    3.3 · 4 reviews
      AnonymousLoved one of resident
      2.0

      Looks great, but care concerns

      I toured briefly and, on the surface, the newer facility is immaculate, smells clean, and the staff are attentive - Loretta seemed especially knowledgeable; they cook on-site and organize nice events. But my overall impression was a wolf in sheep's clothing: I felt lied to and untrustworthy about care, I observed worrying signs (a resident on a breathing machine, several residents not very alert), and the interior felt cramped with limited maneuverability. It might suit a less-active loved one, but I wouldn't choose it for my very mobile mom.

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      Amenities

      3.25 · 4 reviews

      Overall rating

      1. 5
      2. 4
      3. 3
      4. 2
      5. 1
      • Care

        4.5
      • Staff

        4.5
      • Meals

        3.3
      • Amenities

        2.0
      • Value

        3.3

      Location

      Map showing location of The Norma J Home for the Elderly

      About The Norma J Home for the Elderly

      The Norma J Home for the Elderly sits in a quiet, residential part of Thousand Oaks, California, surrounded by hills and close to local medical offices and nature spots where seniors can enjoy fresh air and scenic views. This small care home is licensed for up to six residents, and each bedroom is furnished and designed for comfort, with options for twin, full, or queen-sized beds. Staff offer 24-hour support with daily living activities like bathing, dressing, grooming, medication management, and help with mobility or bathroom needs. The home welcomes people who need assisted living, memory care, hospice or respite care, and seniors with different levels of mobility or alertness, so some need more support while others manage most things on their own.

      The entire building is one story, making it easier for residents to move around, and the doorways and outdoor areas are handicap accessible. There's a swimming pool and hot tub for relaxation, water therapy, or exercise, plus a yard and walking paths for anyone who enjoys being outside. Staff plan regular events like group games, music therapy, animal visits, crafts, and movie nights, and often celebrate holidays together. There's space for family gatherings and group visits in the living and dining rooms, where residents can watch high-definition TV or use the wireless internet and telephone service. The home feels more like a family house than an institution, and people living there are encouraged to make friendships with both other residents and the staff, who often talk about treating those in their care like family.

      Meals are cooked daily in the kitchen and served three times a day, with snacks in between. Staff can prepare special meals, including vegetarian and kosher diets, as well as clinical diets for conditions like diabetes or hypertension, and there are options for those with food allergies. The staff takes care of housekeeping and laundry, and help is available with beauty needs in the on-site salon or barbershop. Caregivers also arrange and provide transportation for medical appointments, errands, or visits to faith services, and keep in close touch with health providers if the resident needs ongoing care.

      Seniors living here have move-in help from the staff, and there are regular recreational activities, exercise programs, and opportunities for group outings in the local community. Rooms are safe, with electronic alarms on gates and doors, and the whole house is kept tidy. Emergency systems are in place for added safety. Everything in the home is designed to help seniors keep their independence, stay comfortable, and enjoy their life with dignity and peace of mind. The home follows state licensing rules (License #: 565801532) and is known in the area as a place where seniors can live in a comfortable, supportive environment, making it easier for them and their families.

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