Overall sentiment in these reviews is cautiously positive: reviewers consistently describe Laurelwoods Personal Care Home as a small, clean, home-like community that provides generally good care at an affordable price point. Praises focus on the intimate atmosphere created by the low resident count, the cleanliness of the home, the quality and taste of meals, and the personable nature of the caregiving staff. Several reviewers explicitly say they would recommend the community and cite an involved house manager and standout caregivers — notably a caregiver named Trevel — who are patient, caring, and keep residents active.
Care quality and staffing emerge as mixed but leaning positive. Multiple reviewers describe the quality of care as "pretty good" and note that caregivers are friendly and attentive. However, staffing is limited: the owner does not live on-site and there are no full-time staff continuously present. Reviews indicate two caregivers cycle on and off, and several comments request more staff on hand. This staffing model appears to be an accepted trade-off for the small, home-like setting by some families, but it also raises concerns about monitoring and rapid response during off hours.
Medical support and clinical services are limited. Reviewers consistently report there are no on-site doctors or nurses, and that medical support is largely limited to medication distribution. Residents needing tests or physician appointments must be transported off-site. This restriction is an important consideration for prospective residents with heavier medical needs; reviewers frame it as a trade-off of the facility’s small size and residential model rather than a failing of day-to-day caregiving.
The physical plant is a clear area of divergence among reviewers. On the positive side the home is repeatedly described as "very clean and tidy," and rooms are furnished and fairly large with small private bathrooms. The property also offers practical amenities like a one-floor layout and a screened-in patio. On the negative side multiple reviewers call out the house as old, dingy, and showing no recent renovations — furnishings are dated and the facility has not been updated in a long time. For some families this is an acceptable trade-off; for others the outdated feel makes the home "not for us."
Dining and resident life receive favorable comments: meals are praised for tasting good, and at least one caregiver is credited with keeping residents active, which contributes to socialization in the small setting. The small scale of the home appears to facilitate social connection (caregivers "can hear you" and residents are engaged), but reviewers also mention concerns about residents being "out of it," suggesting that while activities are present, the resident population may include individuals with significant cognitive or health decline.
Management and policy issues are mixed. Several reviewers appreciate an involved house manager, but others indicate the owner’s absence contributes to weaker oversight. A specific concern raised is the presence of a disruptive visiting family member and the need for clearer visitor rules, indicating that management policies may be inconsistently enforced. Occupancy was reported as full as of 4/1/14 and semi-private accommodations are reportedly offered only to married couples, which could limit placement flexibility.
In summary, Laurelwoods Personal Care Home appears to appeal to families seeking an affordable, small, clean, and personable residential care option where staff are kind and meals are good. It is best suited for residents who need assistance but do not require on-site clinical services or heavy medical oversight. The major trade-offs are an older, outdated facility and limited staffing/medical resources — compounded by the owner not being on-site and occasional management/visitor-policy issues. Prospective families should weigh the home's strengths in community feel, cleanliness, and individualized attention against its limitations in medical care, renovations, and continuous staffing. If the priority is a warm, home-like atmosphere with attentive caregivers and modest costs, reviewers indicate Laurelwoods is recommendable; if on-site medical staffing, modern facilities, or robust management oversight are priorities, it may not meet those expectations.
