Personal Care Providers

    91 Alder Rd , Franklin, GA 30217

      Small, clean, attentive, family-like home

      I'm very pleased with this small, five-resident home - intimate and family-like. The staff are wonderful, friendly, and attentive to residents' needs; the facility is clean and nice, and they keep residents socially active and engaged with the community.

      Loved one of resident
      Jul 2026

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      Reviews

      4.25·(4)

      Overall rating

      1. 5
      2. 4
      3. 3
      4. 2
      5. 1
      • Care

        3.7
      • Staff

        3.7
      • Meals

        1.0
      • Amenities

        5.0
      • Value

        4.3

      Pros

      • Clean, well-maintained environment
      • Friendly, understanding staff
      • Personalized, attentive staff–resident interactions
      • Family-like, intimate small-home atmosphere
      • Active social programming and community engagement

      Cons

      • Inconsistent assistance with activities of daily living (bathing and hygiene support)
      • Unreliable meal-service continuity
      • Staffing and responsiveness gaps requiring family intervention
      • Communication and complaint-resolution weaknesses
      • Variable overall care quality

      Summary of reviews

      The reviews present a mixed picture: the facility is frequently described as a small, five-resident, home-like setting with a clean, well-maintained interior and a focus on social activity. Several comments emphasize a warm, family atmosphere and staff who engage residents in community and recreational programming. These strengths suggest the facility can provide a close-knit environment with personalized attention and regular opportunities for social interaction.

      At the same time, there are substantive concerns about core care delivery. One or more accounts indicate that assistance with basic activities of daily living — particularly bathing and related personal-care tasks — has been inconsistent, and that families have sometimes needed to step in to provide or arrange care. Relatedly, there are reports that meal-service continuity was interrupted for at least one resident. Taken together, these observations point to operational gaps around ADL assistance, meal routines, and the reliability of hands-on caregiving.

      Staff behavior is framed positively in multiple comments: personnel are described as friendly, understanding, and attentive when present, and the intimate size of the community appears to support personalized interactions. However, the positive staff attributes coexist with indications of staffing and responsiveness shortfalls; this suggests variability in how consistently those staff qualities are delivered across time or shifts. Management practices around communication and complaint resolution also emerge as an area needing attention, as families expressed dissatisfaction with how certain concerns were handled.

      Facilities and activities are clear strengths: the setting is characterized as comfortable, small-scale, and socially engaging, which can be a good match for people who prefer an intimate, family-like environment. Prospective residents and families should balance these positives against the operational issues noted above. When evaluating this provider, ask for specifics about staffing levels and shift coverage, written schedules for ADL assistance, meal-service policies and backup plans, incident-reporting procedures, and examples of how family concerns are escalated and resolved. These targeted inquiries can help clarify whether the positive aspects observed in several accounts are consistently supported by reliable care processes and management oversight.

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      Location

      Map showing location of Personal Care Providers

      Personal Care Providers is located at 91 Alder Rd , Franklin, GA, 30217.

      About Personal Care Providers

      Personal Care Providers in Franklin, Georgia, gives seniors a safe and comfortable place to live, with a small, community-like setting offering six licensed beds at 91 Alder Rd, so things don't feel too crowded and folks can get to know each other. The place uses a tiered model for its care services fees and charges a community fee when reserving a spot, which is something some folks like to know ahead of time. People living here get help with daily activities like hygiene, meal preparation, and housekeeping, and if someone's got special needs like incontinence care, diabetic care, or needs help with medication management, the staff can handle those things, too, but some services, like occupational or physical therapy, may cost extra. The staff stays on the property around the clock, so there's always someone nearby if you need a hand, and they take care of health assessments, prescription management, and basic support services. Rooms have private baths, air conditioning, and are wheelchair accessible, plus you've got smoke detectors for safety, and spaces like indoor and outdoor common areas, and even a bar or lounge to relax or meet others. Meals are provided, with options for kosher and vegetarian diets, and devotional and religious services are available offsite. The facility does trips out to parks or restaurants and holds regular activities, family events, and social programs to help seniors stay active, have fun, and feel part of a group, though it's important to remember the setting works best for folks who are mobile and somewhat independent, since it's not set up for full nursing care. They do offer specialized care for Alzheimer's and dementia, and end-of-life support, which can be important for families planning ahead. Assisted living services, wake-up calls, maintenance help, and companionship are all part of what the staff does every day, while some folks also use things like high-speed internet or enjoy more luxurious amenities that can give it a bit of a resort-like feel if that's something you might enjoy. The whole setup aims to support each resident's health, emotional well-being, and overall quality of life while giving families some peace of mind knowing their loved ones are in good hands. Medicare's not accepted for payment unless the facility is certified by the Centers for Medicare & Medicaid Services, so that's worth checking if you're thinking about how to pay for care.

      People often ask...

      Personal Care Providers offers board and care.

      There are 41 photos of Personal Care Providers on Mirador.

      The full address for this community is 91 Alder Rd , Franklin, GA 30217.

      No, Personal Care Providers does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

      Disclaimer

      Mirador Living is not affiliated with the owner or operator(s) of Personal Care Providers. The information above has not been verified or approved by the owner or operator. For exact information, please contact Personal Care Providers directly. There is no cost for this service. We are compensated by the community you select.

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