Overall sentiment across the reviews is strongly positive: reviewers consistently praise the quality of personal care, the attentiveness of staff, and the small, home-like scale of Fox Den Homes Bannock House. Multiple family members describe staff and owners as warm, loving, and treating residents like family, and they repeatedly note that residents appear happy (smiles, positive interactions). The small census (8 clients maximum) and good staff-to-resident ratio are highlighted as major strengths that contribute to individualized attention, quick help during difficult times, and an environment perceived as safe and personal.
Care quality and clinical oversight are repeatedly commended. Reviewers report that medications are well monitored, personal grooming and cleanliness are consistently maintained, and staff make efforts to encourage eating. Several accounts emphasize that the facility has memory-care capability and that many residents are in advanced stages of dementia; families feel their loved ones are well cared for in that context. The combination of attentive caregivers, available administration/manager, and hands-on owners creates a feeling of reliability and trust for families.
The facility environment is described as home-like and clean, with improvements to landscaping and outdoor areas noted. Reviewers mention porch access (notably during COVID) and outdoor seating with flowers. Dining impressions are generally positive: food is described as looking great and residents tend to eat well from what families observe. Activities such as active groups and exercise classes are offered, and there is outdoor time for residents. However, there is a consistent nuance: because a number of residents have advanced dementia, reviewers point out that many residents have limited ability to participate in activities, so observed activity levels may be lower than in larger, more activity-focused communities.
There are a few recurring concerns to weigh. Several reviewers describe the facility as a "diamond in the rough" or "a little dated," indicating that while care and staff quality are strong, the physical plant may not be modern or upscale. Occasional staffing shortages are reported, with one mention of limited lunch staff — potential visitors should ask about staffing consistency at meal times and during peak activity periods. The small size, while a benefit for personalized care, may also mean fewer amenities and social options than larger communities; this can be a drawback depending on a prospective resident's needs. A specific negative noted by at least one reviewer is the lack of a courtyard, which made the facility unsuitable for that family member — this suggests outdoor layout and private garden space could vary in importance depending on the resident's preferences.
Management and communication receive strong positive remarks: family members praise the manager and administrator as accessible and supportive, and appreciate daily online updates about their loved ones. Several reviewers describe transitions into the home as easy and safe, and they emphasize value for money relative to larger facilities. In summary, Fox Den Homes Bannock House is consistently recommended by reviewers who prioritize attentive, hands-on dementia care in a small, family-like setting. Prospective families should consider the excellent personal care and close communication as major strengths, while also asking specific questions about the building condition, courtyard/outdoor amenities, and staffing at meal times or during activities to ensure the environment matches their loved one’s preferences and needs.
