Zion Family Care Home

    101 Knotthole Lane, Durham, NC, 27704
    4.0 · 4 reviews
      AnonymousLoved one of resident
      4.0

      Family atmosphere, clean but small

      I toured the new, small residential care home and liked the family atmosphere, friendly/engaged staff, strong leadership (Gina RN) and 24-hour caregiver coverage. Private bedroom/bath, clean and well cared for - I feel comfortable with the level of care and would consider it for my mother. Downsides: the small size limits privacy and socialization, there were no written materials for prospective families, and I have some concerns about cleanliness at the nearby second-home development. I'll continue to monitor as her needs evolve.

      Pricing

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      Amenities

      4.00 · 4 reviews

      Overall rating

      1. 5
      2. 4
      3. 3
      4. 2
      5. 1
      • Care

        4.5
      • Staff

        4.5
      • Meals

        4.0
      • Amenities

        4.0
      • Value

        4.0

      Pros

      • Personalized care
      • Family atmosphere
      • Strong staff leadership and training
      • 24-hour caregiver on duty
      • Clean and well cared for facility
      • Friendly, engaged staff
      • Knowledgeable owners/operators
      • Registered nurse (Gina RN) involvement
      • Private bedroom with private bathroom
      • New facility
      • Smaller residential care home feel
      • Comfortable level of care for current needs

      Cons

      • Privacy concerns related to small size
      • Limited socialization opportunities due to small resident population
      • Lack of written materials for prospective clients
      • Uncertainty or concerns about second home development
      • Need to monitor care as resident needs change

      Summary review

      Overall sentiment in the reviews is positive, with multiple reviewers highlighting a high level of personalized attention, a home-like/family atmosphere, and confidence in the staff and management. The facility is described as new, clean, and well cared for; reviewers repeatedly mention feeling comfortable with the current level of care and would consider placing a family member there. The combination of a small, residential home environment and 24-hour caregiver coverage contributes to an impression of attentive, consistent care.

      Care quality and staffing are frequent strengths in the reviews. Staff are described as friendly, engaged in hands-on care, and well trained, with strong leadership and knowledgeable owners/operators noted specifically. The presence of a named RN (Gina) reinforces clinical oversight and provides reassurance to reviewers. The 24-hour caregiver on duty is repeatedly emphasized as a practical benefit, supporting safety and responsiveness for residents around the clock.

      Facility and accommodations are another clear positive. The home is characterized as new and clean, with private bedrooms that include private bathrooms—features that reviewers appreciate for comfort and dignity. The smaller residential-care-home feel is appealing to people who value a quieter, less institutional environment. At the same time, that same small size gives rise to privacy-related concerns for some reviewers, who feel that proximity and limited physical space may reduce privacy compared with larger facilities.

      Socialization and activities emerge as a notable area of concern or limitation. Multiple comments point to a small resident population that can limit social opportunities and group activities; several reviewers indicated they would monitor socialization and engagement over time. This suggests the facility may suit individuals who prioritize personalized, quiet care but may be less ideal for those seeking a more active or socially dynamic environment.

      Admissions, communication, and transparency show mixed signals. Reviewers noted a lack of written materials for prospective clients, which can make it harder for families to compare offerings and understand policies or services before an in-person visit. There is also mention of concerns around a planned or potential second home development, creating some uncertainty about the provider’s expansion plans and how that might affect care, capacity, or consistency of services.

      Taken together, the reviews paint a picture of a small, newer residential care home with strong, engaged staff and a family-like culture that delivers personalized, attentive care. The main trade-offs are the limited socialization inherent to a small population, some privacy sensitivities related to size, and gaps in written information for prospective families. Several reviewers expressed a willingness to consider the facility for a loved one while noting they would monitor changes in needs and watch how any expansion plans unfold. This makes the community particularly well-suited for residents who prioritize individualized attention, clinical oversight, and a quiet home environment, while families who prioritize broad social programming or who need extensive documentation up front may want to seek more information or monitor developments closely.

      Location

      Map showing location of Zion Family Care Home

      About Zion Family Care Home

      Zion Family Care Home sits in Durham, NC and takes care of older adults with different needs, whether that's memory care, assisted living, or just a safe residential care home for daily help. The place keeps a close eye on each resident with a strong worker-to-resident ratio of 1:3, so folks with memory issues like Alzheimer's get close attention and support. Nurses and a registered nurse owner are on staff, and there are regular visits from physical therapists, speech therapists, and podiatrists, plus help with medicines. The care team helps with daily tasks and offers custom programs to fit each resident's health, language, and cultural needs, speaking a wide range of languages such as English, Spanish, Mandarin, French, Hindi, and many more.

      People living here can expect comfortable apartments in different sizes, ranging from private bedrooms and bathrooms to studio, one, two, or even three-bedroom units, as well as companion suites and detached homes. There's parking, private kitchenettes, pet-friendly spaces for both cats and dogs, and private or shared dining options with meals for special diets like diabetes and vegetarian needs. The grounds are made for safety and peace, with security gates and Wander Guard, and areas made to make people with memory loss comfortable and less likely to get confused or anxious.

      Zion Family Care Home tries to make daily life interesting, with easy access to things like a garden with raised flower beds, butterfly and hummingbird gardens, walking paths, a courtyard, and outdoor sitting areas. There's space for arts, crafts, music with a piano or organ, a movie room, billiards, a woodworking shop, and rooms for games and group events. People can also find extras like a fitness center, beauty salon, spa, swimming pool, library, computer and media room, laundry and housekeeping, plus activity rooms and even a ballroom for events.

      Transportation's taken care of with free rides plus easy access to public transit, and the property is close to Yanceyville, NC. The home gives honest support for residents and families, even offering free consultations with advisors to help people decide what care they need, and the owners focus on respect, independence, privacy, and keeping everyone active and social. Zion Family Care Home accepts private pay with cash and check, and the staff are known for being caring, friendly, and good at what they do, with a close focus on cleanliness and safety all around.

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