Karizma Infinities Residential Care Home

    5601 Poplin Rd, Indian Trail, NC, 28079
    4.6 · 11 reviews
    • Memory care
    AnonymousLoved one of resident
    5.0

    Beautiful compassionate care highly recommended

    I feel confident leaving my mom here - the facility is beautiful, very clean and home-like with bright, comfortable rooms, compassionate and well-trained staff who treat residents like family. The care is professional and attentive, activities and outings keep everyone engaged, and the atmosphere is safe, warm and full of life; I highly recommend it.

    Pricing

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    Amenities

    4.64 · 11 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      4.9
    • Meals

      4.6
    • Amenities

      5.0
    • Value

      4.6

    Pros

    • Compassionate, family-like staff
    • High staff quality and professionalism
    • Attentive and resourceful caregivers
    • Home-like, welcoming atmosphere
    • Well-kept and clean facility (reported by many reviewers)
    • Safe environment (reported by multiple reviewers)
    • Engaging activities and frequent outings (day trips, concerts, joy rides)
    • Beautifully decorated, light-filled, comfortable rooms
    • Residents described as happy, vibrant, and full of life
    • Administrator and management appreciated and professional
    • Dignity-preserving care
    • Recommended by multiple reviewers

    Cons

    • Allegation of filthy conditions and strong dissatisfaction from at least one reviewer
    • Serious safety concerns reported by one reviewer (intent to report to authorities)
    • Inconsistency in cleanliness reports (predominantly clean but at least one conflicting report)

    Summary review

    Overall sentiment: The reviews for Karizma Infinities Residential Care Home are overwhelmingly positive across multiple summaries, emphasizing compassionate, attentive care and a warm, home-like environment. Most reviewers highlight high staff quality — describing caregivers as caring, resourceful, well-trained, and treating residents like family — and they report that residents are happier, vibrant, and well looked after. Management and administration are repeatedly praised as professional and appreciated, contributing to a perception of a well-run facility that ‘‘makes a difference’’ in senior living.

    Care quality and staff: The dominant theme is strong, person-centered care. Reviewers repeatedly note that staff show compassion, respect resident dignity, and offer individualized attention. Several comments specifically describe staff as ‘‘attentive,’’ ‘‘helpful,’’ and ‘‘resourceful,’’ and multiple summaries state that loved ones are ‘‘happiest’’ or ‘‘full of life’’ at the facility. The administrator is singled out for appreciation, suggesting leadership that is visible and positively regarded by families. Overall, the staff-related remarks suggest consistent, high-quality caregiving and good interpersonal engagement between staff and residents.

    Facilities and environment: Many reviews describe the physical environment as warm, beautiful, and home-like. Positive specifics include well-kept grounds, clean common areas, comfortably decorated rooms with lots of light, and an atmosphere that feels like a ‘‘home away from home.’’ Safety is mentioned positively by multiple reviewers, reinforcing the impression of a secure living setting. The facility is described as classy and ‘‘above ordinary’’ senior care, implying attention to aesthetics and resident comfort.

    Activities and social life: A clear strength in the reviews is the active social program. Multiple summaries mention engaging activities, day trips, concerts, and ‘‘joy rides,’’ with residents characterized as happy and vibrant as a result. These descriptors indicate a lively social calendar that supports residents’ quality of life, community engagement, and emotional well-being.

    Management and operations: Management receives positive remarks for professionalism and operational competence. Phrases like ‘‘professionally run’’ and ‘‘administrator appreciated’’ point to effective leadership and organization. Several reviewers explicitly say they would recommend the facility and call it the ‘‘best in town,’’ reflecting strong family trust in management and operations.

    Contradictions and concerns: Amid the numerous positive reports there is at least one serious negative outlier. One reviewer used very strong language — calling the facility ‘‘filthy’’ and ‘‘disgusting,’’ expressing safety concerns, and indicating an intent to report the facility to authorities. This single but severe complaint conflicts with the many reviews describing the home as clean, well-kept, and safe. The coexistence of predominantly positive cleanliness reports and a singular extreme negative report creates a notable inconsistency. It is unclear from the summaries whether this is an isolated incident, a dated concern, or indicative of variability in standards.

    Implications and recommendations for prospective families: The bulk of evidence in these summaries supports Karizma Infinities as a compassionate, well-managed residential care home with strong staff-resident relationships, attractive rooms, engaging activities, and a generally clean and safe environment. However, because of the serious negative allegation, prospective families should perform due diligence: schedule a tour (including private room viewing and mealtime observation), ask management about inspection records and recent corrective actions, request references from current families, and verify licensing and any complaint history with local regulators. Clarifying specifics about medical care, staffing ratios, and how the facility handles incidents will help reconcile the overwhelmingly positive impressions with the single negative report.

    Summary judgment: Overall, reviews paint Karizma Infinities as a warm, active, and professionally run care home with strong, compassionate staff and a pleasant living environment. The presence of one severe negative claim merits follow-up but does not, by itself, overturn the consistent, positive pattern across other reviewers. Prospective residents and families would likely find a supportive, lively setting here, provided they verify current conditions and address any outstanding safety or cleanliness concerns prior to placement.

    Location

    Map showing location of Karizma Infinities Residential Care Home

    About Karizma Infinities Residential Care Home

    Karizma Infinities Residential Care Home sits at 5601 Poplin Rd in Indian Trail, North Carolina, with a brick cottage-style building surrounded by trees and greenery, and residents can pick from private or semi-private rooms, which all have air-conditioning, private bathrooms, and some even have a patio, deck, or balcony, so everyone can find the comfort that fits best, and there are ground floor rooms for easy access, wheelchair accessible showers, and full bathtubs for those who need them, which helps folks stay safe and comfortable. Meals are served by a professional chef with restaurant-style service, and residents can expect three home-cooked meals plus three snacks a day, and there are special dining programs for those with diabetes or other dietary needs, along with international cuisine, and sometimes the kitchen opens so residents who still like to cook can use it too. Karizma Infinities offers many activities, with art and cooking classes, Bible study, music, concerts, a woodworking shop, gardening in raised beds, day trips, shows, devotional groups, and community outings, and there's a calendar full of social, educational, and entertaining events so people can keep busy and connect with others, whether indoors in the library, movie room, lounge, or outdoors on the shared porch and balcony, walking paths, or gardens with butterflies and hummingbirds. There are regular religious services-Catholic, Jewish, Mormon/LDS, Protestant, and visits from chaplains or rabbis-and both on-site and off-site devotional options, and personal support comes from helpful, trained staff who handle medication management, incontinence care, diabetic support, ambulatory care, housekeeping, laundry, and grocery shopping, with certified medical staff and a monthly medical director for those who have high medical needs or need close health monitoring. Memory care is available for residents with Alzheimer's or other cognitive conditions in a secured area with specially trained caregivers, brain-challenging activities, and structured programs using the latest care methods for dementia, and they keep a small staff-to-resident ratio-about 1 caregiver for every 6 people-which means they can provide more personalized help and treat everyone with respect and kindness. The community has a light therapy room, on-site beauty salon and barber, high-speed internet, cable TV in rooms, all-inclusive flat pricing, and offers independent living, board and care, assisted living, skilled nursing, memory care, and high acuity care, even hospice and respite stays. Transportation is available for doctor visits, errands, events, or devotional services for an extra charge, and there's parking if people have cars, or a senior living counselor can help with resources and updates. Everything comes together in a warm, caring, well-maintained home where staff treat residents like family, keeping things clean, peaceful, and welcoming, and where every day brings encouragement and support for people over 55, whether staying short-term or choosing to age in place.

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