What levels of care does this community offer?

Summerplace offers board and care.

What is Summerplace's address?

The full address for this community is 2020 North East 150th Avenue, Portland, OR, 97230.

Does this community offer respite care?

Yes, Summerplace offers respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

Summerplace - Portland, OR

Overall sentiment across these reviews is mixed-to-negative with clear strengths in the physical environment and occasional staff interactions but serious and recurring concerns about care quality, staffing consistency, management practices, and regulatory compliance.

Care quality and safety: Multiple reviewers describe uneven care. While some caregivers are described as caring and the general level of day-to-day assistance was “pretty good” in certain instances, there are several reports that indicate the facility is not equipped for higher-level nursing needs. Reviewers noted staff inability to safely lift residents, weekend caregivers lacking strength or training, delayed medical attention that necessitated ambulance transport, and at least one allegation of elder abuse. One reviewer also reported that their father improved only after being moved to a full nursing facility, suggesting the setting may be inadequate for residents who require 24-hour nursing or frequent medical intervention.

Staff behavior and communication: Staff behavior appears inconsistent. Multiple accounts praise staff when family members are present, but also report harshness and even yelling at residents when families are not around. Weekend staffing is frequently criticized as inexperienced or "clueless," and there are repeated complaints about poor communication from management regarding resident illnesses and other issues. The presence of owners during care visits was noted positively by some, but other comments indicate there is no single in-charge manager on site and that three live-in caregivers can lead to gaps in oversight. These patterns point to uneven supervision, variable caregiver training, and breakdowns in communication.

Facilities, dining, and activities: The facility’s physical environment is consistently described in positive terms — clean, beautiful, home-like, with a pleasant outdoor patio and backyard and large bedrooms with private baths. However, food service is a major negative theme: reviewers describe low-quality meals (for example, frozen or Totino’s-style pizzas and inconsistent meal preparation). Activity programming appears minimal or absent; puzzles were reportedly removed and reviewers said there were no activities, contributing to feelings of isolation and depression among residents.

Management, policies, and fees: Several reviewers raised management and policy concerns. Visiting hours were reportedly restricted significantly (changed from an earlier open-door policy of 8am–8pm to a narrow 1pm–5pm window), which contributed to resident isolation and family frustration. There are repeated reports of unpredictable monthly fee changes and price increases without notice, and at least one reviewer claimed the facility was not following county regulations. These issues suggest problems with transparency, billing practices, and regulatory compliance.

Patterns and recommendations: The reviews reveal a pattern of contrast — a very pleasant physical environment and occasional attentive caregivers alongside inconsistent, sometimes inadequate clinical care and troubling management practices. The most serious recurring issues are inconsistent staffing (especially on weekends), insufficient nursing capability for residents with higher medical needs, poor communication, restrictive visitation policies that increase resident isolation, and questionable billing or compliance practices. For prospective families: this facility may suit individuals who need light assistance in a home-like, attractive setting and who will be frequently present to advocate for their loved one. It is not recommended for people who require reliable 24-hour nursing, frequent medical interventions, or consistent, regulated oversight. Families should verify licensing/compliance status with local authorities, ask for clear written policies on visitation and fees, review staffing schedules (including weekend coverage and lifting capabilities), and monitor meal quality and activity programming before deciding.

Summerplace sits in northeast Portland, inside a 55+ community with a quiet and active feel, and what you'll notice first are the many places to walk, listen to birds, or just sit by a water fountain out back in a well-kept yard, which is nice if you like a bit of calm now and then. The homes, like the single-level Cambridge model, have big vaulted ceilings and big windows that bring in lots of natural light, wide-open living rooms with a gas fireplace, and a kitchen that's roomy, with stainless steel appliances, an island, and even a built-in desk for recipes or letters. Each house comes with two bedrooms, including a primary suite with a private bathroom and walk-in closet, and there's often a laundry room with a sink, a two-car garage with built-in storage, and even a pull-down attic ladder for keeping things out of the way. Outside, many homes have a covered patio for sitting out when it's nice, a tool shed for gardening, and some backyards have partial fencing for a bit of privacy, with a custom trellis and stonework out front for a bit of charm, and the whole neighborhood sits on about 135 acres with homes, condos, and townhomes, surrounded by garden beds and trees.

The Summerplace Community Clubhouse, which you'll find on NE 150th, anchors the neighborhood and gives residents space for gatherings, games, and social events, and they offer things like a ballroom, meeting rooms, a game room, a fitness center, hot tubs, a pool, a library, and tennis and pickleball courts for staying active or just having fun with others who live nearby. There's a nine-hole golf course inside Summerplace and the Glendoveer 18-hole course close by, which is useful if you like to golf, and there are storage lots for RVs or extra vehicles that you can rent if you need, and walking trails wind through the area if you want a stroll after dinner. Residents get together for coffee hours, fitness classes, book groups, and other activities you'll see on the event calendar, plus special events and chapter meetings for groups in Portland, Houston, and San Diego. The place has a blog, a newsletter, a photo contest, and a summerplaceXchange bulletin board for sharing news or photos, plus board meetings and committees for those who want to be involved.

If you need extra help, Summerplace provides some health and support services with staff offering help with daily activities like bathing, dressing, and medication, as well as 24-hour call support, and there are options for assisted living, memory care, or continuing care. The clubhouse is a hub for social gatherings, meals, or classes and it also holds a celebration of life event space, which can mean a lot to longtime residents and their families. Dining options vary from regular dining rooms to chef-prepared meals with allergy-sensitive options, and homes have features like private bathrooms, cable TV, kitchenettes, Wi-Fi, air conditioning, and telephone access.

The community feels safe and well-managed with resources like a resident login portal, email lists, tech tips, and an on-site HOA office with regular hours during the week. Office staff support residents with things like housekeeping, move-in coordination, laundry services, and transportation to local appointments or shops, plus a greenhouse for folks who want to keep their hands in the dirt. People get to know each other, and a sense of neighborly routine emerges with fitness programs, board games, or simple everyday conversation at the clubhouse or out on one of the walking paths. The area stays quiet but lively, with most homes on or near the greenway so you can watch the sun set over the trees. Built in 1991, homes tend to have energy features like aluminum-framed, double-pane windows and composition roofs, and the community offers choices for different home sizes from 820 square feet up to more than 1,700, fitting folks who want a small condo or a larger house.

Summerplace fits people looking for a balanced retirement community with activities, health services, and friendly neighbors, sitting between 148th and 162nd Avenue north of Halsey and south of the highway, which gives decent access to city shops and services while keeping the feeling of a close and comfortable place to live.

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