The Terraces at Los Altos

    373 Pine Ln, Los Altos, CA, 94022
    4.3 · 51 reviews
    • Independent living
    • Assisted living
    • Memory care
    • Skilled nursing

    Pricing

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Fitness room
    • Gaming room
    • Garden
    • On-site market
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination
    • Swimming pool

    Activities

    • Community-sponsored activities
    • Continuing learning programs
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.27 · 51 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.3
    • Staff

      4.3
    • Meals

      4.1
    • Building

      4.4
    • Value

      4.0

    Location

    Map showing location of The Terraces at Los Altos

    About The Terraces at Los Altos

    The Terraces at Los Altos sits in a quiet neighborhood about a mile from downtown Los Altos, and it's a nonprofit community with a focus on supporting seniors through different stages of care on a single campus, which means folks can get Assisted Living, Memory Support, Skilled Nursing, Short-Stay Rehabilitation, and even specialized care for Alzheimer's or other types of dementia. The campus has Craftsman-style buildings, pretty gardens, and wide paths, and you'll find modern apartments and cottage homes that are both comfortable and private, with single rooms available for those who want them. Staff offer 24-hour help with daily needs like meals, taking medicine, getting dressed, or bathing, and there's skilled nursing for those who need a higher level of care than what assisted living might offer, all on-site. The place has a health center, a lodge, and different spaces for each kind of care, plus general counseling services and a bunch of amenities that are there to make life easier, including a bistro for people to gather, walking groups for those who like to keep active, and planned excursions and lectures for anyone wanting a bit of variety. The aim is to make sure folks feel supported in daily life while giving them as much independence as possible, and the staff do their best to help everyone feel at home and find a sense of connection in the community, with services and comforts matched to what each person needs, whether for short-term rehab or longer stays. Security is in place to keep the campus and its online systems protected, and the overall setup tries to encourage health, wellness, and a good sense of belonging among residents.

    People often ask...

    State of California Inspection Reports

    8

    Inspections

    0

    Type A Citations

    1

    Type B Citations

    6

    Years of reports

    18 Jun 2024
    Identified deficiencies in various areas of the facility including medication management, maintenance records, and emergency drill frequency.
    • § 87465(h)(6)
    09 Nov 2022
    Reviewed an unannounced case management visit regarding the death of a resident due to a fall, confirming that staff responded approximately two minutes after the fall was recorded on video. No regulatory deficiencies identified.
    09 Nov 2022
    Conducted health and wellness check on resident, no deficiencies cited.
    20 Sept 2022
    No deficiencies were cited during the inspection.
    07 Jun 2021
    Found no deficiencies during inspection for COVID-19 infection control measures.
    22 Dec 2020
    Found 6 COVID-19 positive residents and 3 COVID-19 positive staff; recommendations made for PPE use.
    03 Aug 2020
    Confirmed an incident report regarding a resident falling and experiencing head discoloration was reviewed, with no deficiencies cited during the visit.
    25 Nov 2019
    Obtained necessary documents for resident R1, including Service Plan and Living Skills Assessment Form, with no deficiencies cited during the visit.
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