Lincoln Glen Manor

    2671 Plummer Ave, San Jose, CA, 95125
    4.2 · 21 reviews
    • Independent living
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    4.0

    Caring staff, peaceful but outdated

    I moved my mom here and have been impressed by the compassionate, experienced, low-turnover staff - they're attentive, responsive, and consistent. The food is good, activities are varied (exercise, ceramics, bingo, outings, music), and the gardens, patios and chapel make it peaceful and homey. The buildings are older, rooms are on the small side, and security/fencing feels minimal; some units seem pricey for their size. Overall, it's a caring, serene community best for those who prioritize excellent caregivers and programs over modern finishes or large apartments.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Diabetes care
    • Hospice waiver
    • Medication management
    • Mental wellness program
    • Physical therapy
    • Rehabilitation program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Internet
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Parkinson's care
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Located close to restaurants
    • Located close to shopping centers
    • Transportation arrangement
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Cafe
    • Computer center
    • Dining room
    • Family private dining rooms
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor patio
    • Outdoor space
    • Religious/meditation center
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Family education and support services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Continuing learning programs
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.24 · 21 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.6
    • Staff

      4.1
    • Meals

      4.2
    • Amenities

      3.8
    • Value

      2.8

    Pros

    • Caring, long-tenured staff with low turnover
    • High staff-to-resident ratio and attentive care
    • Consistent caregivers (no contract substitutes)
    • Memory care and cottages available (including options for couples)
    • Single-floor condos/cottages with private patios or backyards
    • Well-kept, clean, and bright rooms with lots of natural light
    • Beautiful landscaping, garden sanctuary, garden paths, and dog park
    • On-site church/chapel and active spiritual community
    • Generally good meals and responsive dining staff
    • Wide variety of activities and classes (exercise, ceramics, bingo, outings)
    • Nurses on call and collaborative/accessible medical support
    • Affordable pricing in some cases and no move-in cost
    • Small, homey, peaceful atmosphere
    • Hotel-like rooms with mini fridge and microwave
    • Responsive staff and engaged volunteers
    • Demand indicated by a waiting list

    Cons

    • Older/outdated facility features (popcorn ceilings, dated finishes)
    • Rooms/apartments reported as small (~600 sq ft) and sometimes pricey for size
    • Security concerns cited (low fencing, not secure; residents limited from going out unsupervised)
    • Limited or uneven social engagement for some residents (too independent/quiet)
    • Occasional negative dining experiences; limited bistro/menu options
    • No hallway air conditioning; some areas described as stuffy
    • Reports of odors or unclean smells in some areas
    • Limited availability with waiting list and often no vacancies
    • Nearby infrastructure issues (old, bumpy sidewalks)
    • Strict rules perceived by some and desire for more social interaction
    • Not a good fit for those needing larger two-bedroom units

    Summary review

    Overall impression: Reviews paint Lincoln Glen Manor as a small, homey retirement community with consistently praised caregiving staff and strong personal attention. The dominant positive themes are the quality and stability of staff — many reviewers explicitly mention long-tenured, attentive, compassionate caregivers, a high staff-to-resident ratio, and consistency in who provides care (no contract substitutes). These staffing strengths are reinforced by comments about responsive management, volunteers who engage residents, nurses on call, outside therapists visiting, and collaborative medical support. For families prioritizing dignity, consistent relationships, and hands-on care, reviewers commonly describe Lincoln Glen as a compassionate, peaceful, and respectful environment.

    Staff and care quality: Staff-related comments are among the most frequent and most positive. Reviewers repeatedly emphasize caregivers’ patience, experience, and responsiveness and note that staff encourage family involvement and treat residents with dignity. Memory care is available and is mentioned alongside cottages that accommodate couples, suggesting a range of care options. The presence of nurses on call and outside therapists, together with collaborative medical staff, contributes to a sense of clinical reliability. Multiple reviewers described personal outcomes (e.g., family members recuperating well) and used words like "loving," "best," and "dad happy," reflecting strong satisfaction with day-to-day care.

    Facilities and living spaces: The property appears to be a mix of older, well-maintained buildings and individually appealing outdoor spaces. Positive facility features called out repeatedly are single-floor condos and cottages with private patios or backyards, garden apartments, hotel-like rooms with amenities (mini-fridge, microwave), bright rooms with lots of light, and nicely landscaped grounds including garden paths and a dog park. Several units are described as roughly ~600 sq ft and there are private fenced patios for some apartments. At the same time, reviews consistently note the community is older in construction — popcorn ceilings, dated interior features, and some areas described as stuffy or lacking hallway AC. While grounds and landscaping are repeatedly praised (well-kept, re-landscaped, beautiful gardens), the building shell and some interior elements feel dated to some reviewers.

    Dining, activities, and social life: Dining generally receives positive remarks — "meals good," "dining was fine," and responsive dining staff are mentioned — though a few reviews note occasional poor dishes and a limited bistro menu. Activity offerings are broad and frequently praised: exercise and fitness classes, ceramics, orchestra/programs with piano, bingo, dominoes, puzzles, field trips, Christmas outings, and organized social groups. The on-site church and chapel and a spiritual community are important attractions for many residents. However, there is some variability: several reviewers say the community is quiet or too independent, and a few wished for more social interaction. This pattern suggests activity quality and social fit may depend on individual expectations and which neighbors or small-group dynamics are present at any given time.

    Concerns and trade-offs: Several recurring concerns emerge. First, the community’s age and smaller unit sizes lead some reviewers to view it as outdated or overpriced relative to square footage. Security and resident freedom is another consistent theme: low fencing, statements that residents cannot go out unsupervised, and comments that it is "not secure" indicate possible limitations or perceptions around safety and exit/entry policies. Comfort issues such as no hallway air conditioning and occasional odors were reported by multiple reviewers. Availability is also a practical constraint — the facility appears to have few units and a waiting list, so immediate move-in is frequently not possible. Some reviewers explicitly state it was "not a good fit" for their needs (desiring larger two-bedroom units or a more social environment).

    Who this seems best for: Based on review patterns, Lincoln Glen Manor may be especially well suited to seniors and families seeking a small, stable, and caring community with strong personal attention from long-term staff, a spiritual or chapel-centered lifestyle, and well-maintained outdoor spaces. It appeals to people who prioritize compassionate caregiving, continuity of staff, and a quiet, home-like setting over more modern amenities or larger apartment sizes. Prospective residents who need larger apartments, desire high-tech/new construction finishes, want full freedom to come and go without supervision, or need a wide variety of intensive on-site services immediately may find it less suitable. Finally, availability is limited, so families should expect a wait or plan ahead if considering a move.

    Location

    Map showing location of Lincoln Glen Manor

    About Lincoln Glen Manor

    Lincoln Glen Manor sits on six acres in the Willow Glen neighborhood of San Jose and offers four levels of care-independent living, assisted living, memory care, and skilled nursing-so people who move in can stay as their needs change, and they don't have to move away from familiar staff and friends. The campus address is 2671 Plummer Avenue. The place has 30 furnished studio units and a single one-bedroom suite for assisted living. Residents get use of lounge areas, entertainment rooms, and common grounds full of gardens and spots to sit outside in the sun or shade. The grounds are secure, with a wander alert system using bracelets that ring an alarm if a resident leaves the community, and there's staff watching over things around the clock-nurses are there too, and the staff stays awake all night.

    People with Alzheimer's and other forms of dementia have a purpose-built memory care building of their own. This area features activities that are made for memory support, like exercises, music, art classes, brain fitness, and Wii Bowling, so everyone can stay active and engaged. The facility can handle exit-seeking behavior and accepts people who wander or act out physically. Technology inside the homes alerts staff if someone tries to leave. Residents with diabetes or incontinence get special care, with medication management, blood sugar checks, and help with tasks like bathing, dressing, and transferring-even with mechanical lifts if needed-but insulin injections have to be self-administered. Staff also helps with behavioral symptoms and can care for people who are an elopement risk.

    There's a main dining room where meals are cooked by an on-site chef, and they're able to handle special diets like low or no sodium and low or no sugar. Residents can keep a cat or dog. They enjoy devotional services both on the grounds and offsite, weekly chapel services, and a beauty salon for haircuts and grooming. Activities change daily-Tai Chi, yoga, cooking classes, outings, and community service programs are all available. Technology includes Wi-Fi and a Dish Network television package in the rooms. Housekeeping, laundry, and linen services are handled weekly, with a laundry room available for everyone.

    The Manor has won awards for its friendly staff, good food, and engaging activities. There's always guest meals if family visits, and transportation is available in wheelchair-accessible vans for medical appointments, shopping, or outings. Supervised activity areas, a central lobby, treatment and exam rooms, and a centralized care station keep things organized. Residents pay about $10,319 per month for a memory care studio, and all rooms are private and spacious. The staff supervises and observes any changes in residents' health or mood, and there's bedside care if someone gets sick for a short time.

    Lincoln Glen Manor calls itself a California Continuing Care Retirement Community, or CCRC, and provides extra home care help for folks who need to stay at home with companionship and non-medical support. People who live here become part of a close-knit community where every person is treated with respect, and everything's arranged to keep residents comfortable, safe, and active as long as possible.

    People often ask...

    State of California Inspection Reports

    21

    Inspections

    9

    Type A Citations

    3

    Type B Citations

    6

    Years of reports

    14 May 2025
    Found no deficiencies after an unannounced one-year visit. Observed adequate food supplies, secured medications and sharps, clear exits, functioning detectors, up-to-date disaster drills, and reviewed staff and resident records.
    • § 9058
    24 Apr 2025
    Identified that a resident eloped on April 5 and was found by church members and returned by the family. Cleared two deficiencies from the April 16 case-management incident during the April 24 visit, and no deficiencies were found on that day.
    • § 87411
    • § 9058
    16 Apr 2025
    Identified that a resident with wandering behavior eloped through a delayed egress door, was found later at a local church, and was returned by family after contact.
    • § 87468.1(a)(2)
    • § 9058
    • § 87411(a)
    03 Apr 2025
    Identified a medication error where a resident received a 50 mg tablet instead of a 25 mg tablet on one occasion; doctor and family were notified and staff monitored the resident's blood pressure and status. Staff training occurred and a deficiency was issued.
    • § 87411(a)
    • § 9058
    17 Oct 2024
    Found no deficiencies after an unannounced annual visit, noting eight memory care residents and thirty in other care areas; toured living, dining, kitchen, restrooms, bedrooms, and staff areas with no obstructions. Observed food supplies, locked storage for medications, knives, and cleaning products; room temperature 79F and hot water 110–112F; safety equipment serviced (Feb 12, 2024) and sprinklers checked (Aug 26, 2024) with drills last conducted Oct 2024; reviewed records for five staff and five residents and spoke with two staff and four residents.
    21 May 2024
    Found no deficiencies at the home during the visit. Observed adequate food supplies, securely stored medications, clean bedrooms and bathrooms, functioning safety detectors, and a recent disaster drill.
    21 May 2024
    Confirmed no deficiencies found during the inspection of the facility.
    22 Sept 2023
    Identified an elopement of a resident with dementia who left the site around 7:30 pm; after an immediate search and police notification, the resident was found by a citizen and returned by staff about 8:35 pm. The resident was placed on 15-minute checks and added to the elopement risk list, and an alarm transmission issue was noted earlier that day.
    22 Sept 2023
    Identified deficiencies related to a memory care resident’s needs and services plan not being updated since 2022, with 15-minute checks added and the resident placed on the elopement risk list. Reviewed three resident records and three staff files, checked medication records against the centrally stored log, and interviewed staff and residents.
    22 Sept 2023
    Confirmed elopement of a resident with dementia from the facility, resulting in staff contacting the police and implementing additional safety measures.
    • § 87705(c)(5)
    • § 87705(c)(6)
    31 May 2023
    Found a deflated air mattress outside near a resident’s room; the family was notified to remove it, with pickup planned within two weeks. Noted adequate food supplies, secured medications and cleaning supplies, functional bathrooms, high water temperatures, and recent smoke detector testing with a scheduled fire extinguisher inspection; issued a technical violation notice with no deficiencies cited.
    31 May 2023
    Observed compliance with regulations during a visit to the facility, including safety measures and adequate supplies. Staff and resident records were reviewed with no deficiencies found.
    09 Nov 2022
    Found no deficiencies after an unannounced annual visit. Observed masks on staff, vaccination confirmed, adequate food and supplies, and safety measures such as screenings, PPE, hand hygiene reminders, and visitor access with precautions.
    09 Nov 2022
    Confirmed no deficiencies during the inspection on 11/09/2022.
    • § 87705(k)(4)
    • § 87303(a)
    24 Sept 2021
    Found that Covid signs were visible in conspicuous places, all exits were free of obstructions, resident emergency contacts were up to date, screening protocols were enforced, hand sanitizing stations were available, medicine cabinets were locked, paper towels were in use, all rooms were single occupancy, and physical distancing was practiced. No citations were issued, and findings were reviewed with the administrator.
    24 Sept 2021
    Inspection found Covid safety measures in place, including signage, screening protocols, and physical distancing. All rooms were observed to be single occupancy.
    14 Jan 2021
    Verified COVID-19 postings were visible and no infection-control concerns were identified during the tele-visit. Staff surveillance testing had resumed, and those who tested positive and completed isolation did not need retesting for at least 90 days; no deficiencies were cited.
    14 Jan 2021
    No concerns were found during the tele-visit regarding COVID-19 prevention measures at the facility. Staff are back to conducting surveillance testing as recommended.
    19 Nov 2020
    Identified COVID-19 precautions and care guidance during a tele-visit, noting signs, hand-sanitizing stations, restroom supplies, a covered bin outside an isolation area, social distancing in living areas, screening, separate laundry for a positive resident, and EPA-approved disinfectants. Recommended Yellow Zone procedures, including full PPE (N95 masks and eye protection), gowns and gloves when entering a resident’s room with discarding upon exit, self-isolating all residents in their rooms, and assigning a single caregiver to the positive resident who does not care for anyone in yellow or green zones.
    19 Nov 2020
    Observed infection control measures in place and recommendations given regarding COVID-19 positive resident care and staff protective equipment.
    18 Oct 2019
    Approved increase in capacity from 73 to 90 beds after inspection showed compliance in all areas and no deficiencies found.

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