Town & Country

    555 E Memory Ln, Santa Ana, CA, 92706
    4.2 · 97 reviews
    • Independent living
    • Assisted living
    • Memory care
    • Skilled nursing

    Pricing

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement

    Common areas

    • Beauty salon
    • Computer center
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.24 · 97 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.3
    • Staff

      4.2
    • Meals

      4.1
    • Building

      4.4
    • Value

      4.0

    Location

    Map showing location of Town & Country

    About Town & Country

    Town & Country sits quietly on a private property in Santa Ana, right in the heart of Orange County, and has been around since 1975, so it brings a sense of stability and history that some folks appreciate, especially if they're looking for a place rooted in strong Christian values because this community really aims to show care, love, and hope through what they do every day. It offers many living options all in one location, like Independent Living, Assisted Living, Skilled Nursing, and a big focus on Memory Care through Grace Gardens, which has its own space and one of the largest secure outdoor garden patios in all of Orange County, and they say it can serve up to 88 residents who deal with dementia or Alzheimer's, and the staff always put safety and personal needs first, making sure each person has a care plan that fits them. The apartments come in different sizes, such as private studios, one-bedrooms, or two-bedrooms, and all have month-to-month leases for some flexibility, while many even come with their own decks or patios which some folks find relaxing.

    Everything on the grounds feels peaceful, from the gardens, the courtyards, and spacious shared indoor areas to the library, lobby living room, and the dining area where residents get three meals a day, including options for kosher or vegetarian diets, and there's always something going on with social, educational, and entertainment activities in places like the Grace Gardens Club. The neighborhood is walkable, but for those who want it, there's resident parking, bus lines nearby, and transportation services for a fee. For cleanliness and grooming, onsite beautician services come in handy, and for spiritual needs, there's devotional services right there on the property.

    For health care, the nursing team is there around the clock with a bedside emergency call system and services like physical, occupational, and speech therapies, plus specific programs in disease and post-hospital care management, along with wound, hospice, respite, and short-term rehabilitation services, so whether someone needs a little help or more skilled medical care, the community tries to cover those needs in one place. Staff also help with daily living things like hygiene, personal care, medication reminders and management, housekeeping, meal prep, and even shopping if that's what someone needs.

    Town & Country stands out as a faith-based, non-profit senior living community and they're proud to give back by reinvesting profits into resident care, amenities, and programs, even supporting retired missionaries in some cases, and the whole campus is open for tours or visits if someone wants to see what life's like there. The nursing facility holds a five-star rating in every category, and it's actually the only free-standing skilled nursing place in Orange County with that kind of rating, so many folks feel safe and well cared for there, and everything is guided by a mission of integrity and a moral compass shaped by their Christian foundation. You'll notice the gardens are lovely, the activities calendar's always busy, and there's a warmth to how folks treat one another that seems to matter just as much as the practical support they offer.

    People often ask...

    State of California Inspection Reports

    13

    Inspections

    1

    Type A Citations

    2

    Type B Citations

    5

    Years of reports

    21 Dec 2023
    Interviews and records were reviewed, and it was determined that the allegation of staff handling residents in a rough manner was unsubstantiated.
    02 Nov 2023
    Confirmed a complaint that a resident exited the facility unsupervised.
    • § 87464(f)(1)
    27 Oct 2023
    Confirmed a deficiency in reporting a fire incident to the licensing agency as required by regulations.
    • § 87211(a)(3)
    27 Oct 2023
    Investigated allegation of staff not providing adequate food service to residents in care. Found allegation unsubstantiated. Also investigated allegation of staff not properly storing food, found allegation unfounded.
    24 Aug 2023
    Determined allegation of staff mistreatment of residents to be unsubstantiated.
    30 May 2023
    Determined that the allegation of a resident sustaining an injury from a fall due to lack of care and supervision was unfounded, as the resident had been independent, with no history of falls, and proper protocols were in place for checking on residents.
    28 Nov 2022
    Confirmed that the allegations were false and unfounded after investigating a resident's fall and missed dialysis appointment.
    28 Nov 2022
    Reviewed visit to an assisted living facility found to be in compliance with all required regulations and standards, with no deficiencies noted. Residents were observed to be well taken care of and facility appeared clean and sanitary.
    12 Aug 2021
    Confirmed no health and safety violations noted during the visit and approved to accept residents.
    26 May 2021
    Confirmed a resident's suicide at the facility, with no evidence of neglect or lack of care by staff.
    22 Feb 2021
    Conducted an unannounced visit after a resident's death was reported; confirmed no immediate health and safety concerns during the tour. Further investigation required.
    11 Feb 2020
    Visited facility for exemption denial of a staff member; no evidence of staff member ever working there. No further action needed.
    16 Jan 2020
    Identified deficiencies in the facility's operations and facilities during the inspection.
    • § 87211(a)(d)
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