PruittHealth - Athens Heritage

    960 Hawthorne Ave, Athens, GA, 30606
    3.1 · 77 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    1.0

    Inadequate staffing, poor hygiene, unsafe

    I had a mixed but mostly negative experience. A handful of nurses, aides and the rehab team were excellent and helped with recovery, but staffing was chronically inadequate, many staff were rude or unresponsive, call lights went unanswered, rooms often smelled of urine and basic hygiene/care was neglected-resulting in wounds/bedsores and real safety concerns. Management and communication were inconsistent (some admins helpful, others deceptive or unresponsive), with reports of COVID misreporting and billing issues. I cannot recommend this facility unless you happen to get one of the few compassionate staff members.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.05 · 77 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.6
    • Staff

      2.8
    • Meals

      2.4
    • Amenities

      3.2
    • Value

      1.0

    Location

    Map showing location of PruittHealth - Athens Heritage

    About PruittHealth - Athens Heritage

    PruittHealth - Athens Heritage sits close to the University of Georgia and the Hull Street Deck, with nearby spots like St. Marys Hospital, The Classic Center, Piedmont Athens Regional Medical Center, Raising Canes, Sams Club, and Target, making it easy for family to visit or run errands if they need to. The building uses new technologies and has good wheelchair accessibility, along with onsite restrooms and parking for customers, which helps people get around without much trouble. Residents will find experienced nurses that deliver advanced care, and they get help with every step of daily living and care needs, including medication management and personal care services. The place offers skilled nursing, memory care for Alzheimer's and dementia, long-term care, and both hospice and palliative support for comfort when it matters most, and they also have home health services. Therapy options include physical, occupational, and speech therapy for those who need to recover or keep up their abilities. PruittHealth - Athens Heritage is part of the larger PruittHealth network, which has a history of serving senior care needs, and that means they also have extra services like Home First, therapy services, infusion services, pharmacy, and medical supply. The staff focuses on each person, with a patient-centered approach and compassionate care for both residents and their families, aiming to meet physical and emotional needs as they come up. The facility doesn't list any unique features or room types, but it stands out for offering a range of health care and support under one roof.

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