Smyrna Towers Senior Apartments

    4000 S Cobb Dr SE, Smyrna, GA, 30080
    4.1 · 19 reviews
    • Independent living
    • Assisted living
    AnonymousCurrent/former resident
    4.0

    Friendly staff but security concerns

    I love the staff - friendly, caring and very responsive - and the place is clean, beautiful and well maintained with fast maintenance, in-unit kitchens, washer/dryer hookups, laundry on each floor, fitness room, salon, common areas and shuttle service. My biggest complaints are the management (sometimes inexperienced/unprofessional) and minimal overnight security/no front desk 11pm-7am, which leads to noise and poor resident behavior after hours; accessibility and some amenities (pool, meal service) are also limited. Overall I'm happy living here but wish management and security were stronger.

    Pricing

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    Amenities

    4.05 · 19 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      3.8
    • Meals

      4.1
    • Amenities

      4.0
    • Value

      4.0

    Pros

    • Friendly, caring, and responsive staff
    • Fast, effective maintenance and repairs
    • Clean, well-maintained facilities and grounds
    • Income-based pricing
    • Convenient location near supermarket, mall, and doctors
    • On-site transportation/bus to stores, mall, and doctor
    • Fitness center
    • On-site beauty salon
    • In-apartment kitchen with stove and microwave (independent living)
    • Washer/dryer connections in units and laundry rooms on each floor
    • LVP flooring (no carpeting)
    • Common areas (fireplace, gazebo, gardening area, shuffleboard)
    • Monthly activities reported by some residents
    • Access-card entry for building access
    • Parking available

    Cons

    • No overnight security/front desk monitoring from 11:00 PM–7:00 AM
    • Security concerns: reports of residents drinking, drug use, and late-night noise
    • Inconsistent management; some reports of rude or inexperienced management
    • Not handicap accessible
    • No meals provided (independent living only)
    • Limited amenities for some (no pool)
    • Some reviewers report few or no activities
    • Parking area is not gated
    • No laundry service (residents must use on-site machines)
    • Reduced or inconsistent enforcement of health/safety measures (e.g., mask/social distancing reports)
    • Occasional unavailability of apartments to show; waitlist

    Summary review

    Overall sentiment about Smyrna Towers Senior Apartments is mixed but leans positive in core operational areas (staff, maintenance, cleanliness) with persistent and notable concerns about security, management consistency, and limited amenities.

    Staff and care quality are the strongest, most frequently mentioned positives. Multiple reviews emphasize friendly, caring, and responsive staff and an especially strong maintenance department that handles repairs quickly. Residents repeatedly describe the staff as helpful, kind, and attentive, with several calling out a particular assistant manager or maintenance team members by praise. Cleanliness and upkeep receive consistent positive notes: the building, common areas, lobby, and grounds are described as well-maintained and very clean. These attributes contribute to many residents calling the community a comfortable, safe, and pleasant place to live.

    Facilities and apartment features are also a selling point. Units are independent-living style with in-apartment kitchens (stove and microwave) and washer/dryer connections, complemented by laundry rooms on each floor. Flooring is LVP (no carpeting), which several reviewers liked. On-site amenities mentioned positively include a fitness center, beauty salon, common areas with a fireplace, gazebo, gardening area, and shuffleboard. The property provides income-based pricing and convenient transportation options — a community bus that runs to supermarkets, malls, and doctor appointments on select days — which, combined with the convenient location, is important for many prospective residents. Several reviewers noted that demand is strong (parents or others placing loved ones on a waitlist), which can indicate a generally good reputation in the market.

    However, there are recurring and significant concerns that prospective residents should weigh heavily. The most serious and frequently cited issue is lack of overnight security and front desk monitoring: reviewers report no monitoring between 11:00 PM and 7:00 AM. Linked to that gap are claims of safety problems — residents drinking or using drugs on-site, loud disturbances after 11:00 PM, and inconsistent enforcement of rules — which have made some residents and visitors uneasy. Some reviewers additionally noted past periods of better security when the property was non-profit, suggesting a change over time in management or operational priorities. Health-safety precautions (masking/social distancing) were also mentioned negatively in at least one review, indicating spotty adherence to public health measures at times.

    Management and amenity consistency present another mixed picture. While many praise front-line staff, some reviews characterize management as inexperienced, rude, or unprofessional. There is inconsistency in reports about activities and amenities: some residents report monthly activities and an active social life, while others say there are no activities and express disappointment about the absence of certain amenities (notably, no pool). The facility is described as not handicap accessible in some reviews, an important consideration for mobility-challenged individuals. Additionally, the property does not provide meals (it is independent living), and there is no laundry service — only on-site machines — which may be a drawback for those seeking more assisted living services.

    Practical details and final considerations: entry uses an access card but the parking area is not gated; apartments may be in high demand with waitlists and sometimes no units available to tour. Given the polarized feedback, a recommended approach for prospective residents or family members is to prioritize an in-person visit that includes an evening or late-night visit to assess security/noise, ask specific questions about overnight monitoring and rule enforcement, clarify current activities and amenity schedules, confirm accessibility and unit features (washer/dryer hook-ups, LVP flooring), and speak directly to both front-line staff and management about responsiveness and policies. In summary, Smyrna Towers appears to offer strong everyday service (cleanliness, maintenance, helpful staff) and useful amenities for independent living, while raising legitimate concerns around overnight security, management consistency, and limited or inconsistent programming that should be investigated before committing.

    Location

    Map showing location of Smyrna Towers Senior Apartments

    About Smyrna Towers Senior Apartments

    Smyrna Towers Senior Apartments sits in Smyrna, GA, quietly tucked away in a grove of oak trees, far from the main roads, with 150 midrise apartment homes set up for people who want a safe and peaceful place as they get older, and many come here because of the affordable Section 8 (202) rental assistance where rent depends on income, usually about 30% of what people get monthly, helping very low-income seniors, often requiring new residents to be at least 62 years old when they move in. This building started in 1979 but is kept up well, with a focus on residents' comfort, having one-bedroom apartments where all utilities are included, private off-street parking, accessible elevators, and security features like controlled access, surveillance cameras, and a professional on-site staff that handles maintenance needs right away, any time, day or night. The Department of Social Services in Georgia regulates Smyrna Towers, and the staff provides several types of support, with licensed assisted living for up to 6 residents, memory care for those with cognitive problems, help for daily activities like bathing and dressing, and short-term respite or hospice care when needed, with friendly staff always around to assist with grooming or bathroom needs, plus arrangements for snacks and meals made to fit special diets for people with high blood pressure or diabetes.

    The amenity list is long here, including planned activities, movie nights, music and art programs, board games, a resident shuffleboard tournament, fitness center with new equipment, steam room, hot tub, library with a book room, a hairdressing parlor with mobile barbers, outdoor spaces with gardens and a quiet patio with a gazebo, and a community room for social events, all encouraging residents to meet, relax, and enjoy life alongside others. Residents can also use scheduled transportation for doctor's visits, shopping, or religious services, and there's plenty of guest parking when family drops by. For safety, the building has fire alarms and smoke detectors, all apartments are non-smoking, and units are made for people who need better accessibility. The service coordinator runs events, entertainment, music and pet therapy, exercise schedules, and outings that keep everybody busy and connected, and the facility's won awards for making programs that help people feel social, active, and supported, with a kind and helpful atmosphere built over the years. Residents enjoy nutritious meals, on-site laundry, and can always find mental health, pharmacy, or eye specialist services nearby, being close to Emory University Hospital and local parks, fishing spots, shops, and restaurants. Those who want to live independently will find the environment supports that with hassle-free routines, while others who need help can get it, and everyone benefits from a community where people look out for each other and can age in place without worry. For those interested in moving in, the building requires a government-issued ID, Social Security Card, income proof, bank statements, references, and background or credit checks, with more details about floor plans and payment available if you reach out. Smyrna Towers offers a modest but comfortable lifestyle with extras designed for people who want a supportive and social place to call home as they get older.

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