Pricing ranges from
    $2,800 – 3,575/month

    Edgewood Spring Creek Eagle Island

    77 N Fisher Park Way, Eagle, ID, 83616
    4.0 · 33 reviews
    • Independent living
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    3.0

    Modern, clean facility; staffing concerns

    I moved my mom into this modern, clean community with lovely views, good amenities and plenty of activities - the apartments and grounds are well kept. Many caregivers (Cindy and Karen stood out) were compassionate, patient and went above and beyond, which gave us peace of mind. That said, I also encountered rude or neglectful aides, understaffing, and troubling administrative behavior (unprofessional conduct, lack of transparency, and concerns about falsified records/theft). The place can be wonderful if you get the right staff, but tour carefully, ask direct questions about staffing and management, and watch for red flags.

    Pricing

    $3,575+/moStudioAssisted Living
    $2,800+/mo1 BedroomAssisted Living
    $3,175+/mo2 BedroomAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.03 · 33 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.1
    • Staff

      4.0
    • Meals

      3.9
    • Amenities

      4.4
    • Value

      2.3

    Pros

    • Friendly, obliging, and welcoming staff
    • Compassionate, patient caregivers
    • Attentive and responsive to maintenance and resident needs
    • Variety of living options (cottages, patio homes, duplexes, apartments)
    • Spacious, well‑lit, and modern accommodations
    • Private garages and two‑bedroom layouts available
    • Brand‑new, clean, and well‑kept community
    • Attractive landscaping and park/mountain views (across from Eagle Island State Park)
    • Onsite amenities (fitness room, restaurant, bistro, salon, clubhouse)
    • Regular activities, outings, happy hours, and community events
    • Thorough tours and informative admissions/staff interactions
    • Personalized attention and good family communication
    • Community outreach and holiday generosity
    • Timely and thorough maintenance service
    • Many reviewers feel it provides good value and peace of mind

    Cons

    • Chronic understaffing and high patient‑to‑caregiver ratios
    • Inconsistent staff quality across shifts and units
    • Allegations of verbal and physical mistreatment by some staff
    • Reports of administrative dishonesty and falsified records
    • Poor or inconsistent incident reporting and accountability
    • Food quality inconsistent; reports range from good to terrible
    • High cost / expensive pricing and billing concerns
    • Concerns about caregiver pay and staffing retention
    • Reports of staff theft of decorations or furniture
    • COVID‑related limitations on activities and dining for some residents
    • Some move‑in hiccups and unfinished/in‑progress construction areas
    • Named incidents of unprofessional behavior by specific staff
    • Wide variability in resident experience (some excellent, some poor)
    • Occasional need for kitchen staff improvement
    • Some reviewers say issues were only resolved after escalation

    Summary review

    Overall sentiment: Reviews for Edgewood Spring Creek Eagle Island are mixed but lean positive for many residents and families, with repeatedly cited strengths in staff compassion, modern accommodations, and community amenities. A substantial number of reviewers praise the community as clean, well‑kept, and peaceful, with a desirable location across from Eagle Island State Park and attractive landscaping, mountain views, and patios or private garages in some units. Multiple living options (independent living apartments, patio homes, cottages, duplexes, and memory care) and onsite amenities such as a fitness room, restaurant/bistro, salon, and clubhouse receive consistent positive mention.

    Care quality and staff: Many reviewers emphasize compassionate, patient, and attentive caregivers who provide above‑and‑beyond service. Names such as Cindy, Karen, and administrator Suzie are singled out for exceptional personal attention, helpful tours, and responsive communication. Families often report timely maintenance responses (de‑icing, washer replacement), strong one‑on‑one caregiver bonding in memory care, and a real sense of peace of mind for relatives. However, staff quality appears inconsistent across shifts and units: several reviews raise serious concerns including rudeness by aides, poor professionalism, and in a few extreme reports verbal and physical mistreatment of residents. Understaffing and high patient‑to‑caregiver ratios are recurring themes, with reviewers noting the community sometimes struggles to maintain consistent staffing and that this may contribute to variable experiences. There are also mentions of concern for caregiver pay and retention, which could underlie some staffing problems.

    Facilities and living options: The community is frequently described as brand‑new, modern, bright, and spacious. Units are well‑decorated with plenty of natural light; two‑bedroom independent living spaces, patio homes and duplexes with garages are highlighted as strengths. Landscaping and outdoor spaces receive praise, and multiple reviewers appreciate the proximity to Eagle Island State Park. Overall, physical maintenance and housekeeping are often described as timely and thorough, contributing to a clean, comfortable environment.

    Dining and activities: Reviewers report mixed experiences with dining. Several say meals are good and enjoyable, with desserts and social meal options; others call the food mediocre to poor and indicate some residents elect to eat in their rooms because of dissatisfaction. A number of reviewers hope for improvements in kitchen staff and menu quality. Activities and outings—happy hours, community events, holiday celebrations, and organized trips—are positive highlights for many residents, although COVID‑related restrictions were cited by some as having temporarily limited activities. Community outreach and generosity (holiday assistance to families in need) are repeatedly noted as emotionally meaningful and reflect positively on the culture.

    Management and accountability: Experiences with management are polarized. Many reviewers describe the executive team as knowledgeable, responsive, and communicative—helpful during admissions, problem resolution, and family outreach. Conversely, a smaller but vocal group reports severe administrative failures: allegations of falsified records, poor incident reporting, dishonesty, theft of decorations/furniture, and unprofessional or abusive behavior by specific staff members. These are serious red flags cited by some reviewers and contribute to distrust for those families. Several comments suggest problems were resolved after escalation, while others say issues were ignored or mishandled.

    Patterns and takeaway: The dominant pattern is a generally high‑quality, modern community with many staff who care deeply and provide strong, personalized care—this is why many reviewers recommend Edgewood Spring Creek Eagle Island. At the same time, there are consistent warnings about staffing levels, variability in caregiver demeanor, inconsistent dining quality, and isolated but severe allegations related to staff conduct and administrative practices. These conflicting reports mean prospective residents and families are likely to experience either a very positive environment or face significant problems depending on unit, shift, or managerial responsiveness.

    Recommendations for prospective residents and families: When evaluating this community, verify current staffing ratios and turnover, ask for details on incident reporting and investigation procedures, request references from current residents and families, sample meals at different times, and tour multiple living options. Clarify billing/contract terms before move‑in. Because many positive reviews describe staff who go "above and beyond," look for those same staff connections during visits (names like Cindy, Karen, and Suzie were praised by families). At the same time, be attentive to signs of inconsistency in professionalism and follow up on any concerns promptly. In summary, Edgewood Spring Creek Eagle Island offers many strengths—modern facilities, caring staff members, and robust amenities—but carries significant variability in resident experience and a few serious concerns that warrant careful vetting prior to commitment.

    Location

    Map showing location of Edgewood Spring Creek Eagle Island

    About Edgewood Spring Creek Eagle Island

    Edgewood Spring Creek Eagle Island sits at 77 North Fisher Park Way in Eagle, Idaho, close to Eagle Island State Park, and the place has been taking care of seniors since 2015. This community offers options for independent living, assisted living, memory care, short-term stays, and even adult day services, which means people can find care that fits their needs as those needs change. There are 61 units with 63 beds, and residents can choose from studio, one-bedroom, or two-bedroom apartments, which makes it easier for couples or friends who want to live together, and pets are welcome too. The staff there always seem friendly and helpful, and they're quick about things like de-icing in winter or fixing appliances, so folks don't have to worry about comfort and safety.

    They've got plenty of activities, from happy hours and social events to hobby groups and bigger gatherings, along with special programs for health like LSVT Big and Loud, the Parkinson's Care Program, Parkinson's Wellness Recovery, Rocky Steady Boxing, and the CaringEdge therapy program. For people who want to stay active, the staff provide physical therapy and medical care onsite and work with outside providers as needed. Memory care services focus on seniors with Alzheimer's and dementia with layouts that help reduce confusion and wandering, while assisted living is there for people who need help with things like bathing, dressing, or managing medications. If someone needs hospice care, it's available too, along with short-term respite for caregivers who need a break.

    Edgewood Spring Creek Eagle Island pays attention to meals, offering nutritious food prepared with good ingredients, plus there's a beauty and barber shop for haircuts without going far. The 24-hour security system and transportation services, including parking, help folks feel safe and make it easier to get around to appointments or outings. Housekeeping, both inside and outside, takes away daily chores, and there's always someone around for companionship or non-medical help if home care is needed. The team is always ready to help families and future residents figure out what's best for them, and there's even a virtual tour for anyone who wants to look around from home.

    People living here are over 55, and the idea really is to help each person feel comfortable, engaged, and able to enjoy their days with as much independence, safety, and choice as possible, whether that's through personalized support or just having someone to share a meal or an activity with.

    People often ask...

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