Metropolis Rehabilitation & Health Care Center sits under Walnut Creek Management Company LLC, managed since January 2005, and is part of Tutera Senior Living & Health Care, running as a for-profit corporation. The facility offers a wide range of care, like Long-Term Care, On-Site Dialysis, Rapid Recovery & Rehabilitation, and has a focus on different needs, such as memory care and dementia management. Residents get meals planned by chefs and dietitians, so the food's both nutritious and flavorful, served up restaurant-style, and folks can choose from a menu that suits their health needs. The therapy gym comes well-equipped with machines and exercise gear for people of all physical abilities, and there are skilled teams that provide occupational, speech, and physical therapy, plus wound care. What makes it stand out is the on-site dialysis and private rehab-to-home suites, helping people recover from hospital stays, surgery, accidents, or illness.
The Center provides specialized care in areas like neurology, psychiatry, and nephrology, along with 24-hour skilled nursing care from licensed nurses, with nurse staffing at about 3.02 hours per resident per day, though the nurse turnover rate was reported at 47.4%. People live in private rooms and can take part in daily life enrichment activities, ranging from exercise groups and social gatherings to different recreation options, making sure everyone has a chance to stay active. The approach focuses on overall well-being, weaving wellness activities and programs throughout the day, aiming for a holistic kind of health. There are personalized care plans for each resident and the clinical team looks to promote comfort and recovery with skilled services.
The place has amenities for comfort, including dining rooms made to feel inviting, therapy rooms, activity areas, and special treatment rooms. With about 78 residents per day on average and 2299 certified beds, Metropolis Rehabilitation & Health Care Center stays busy. There's a focus on safety and quality of life, but there have been 16 deficiencies found in inspections, including concerns about resident rights, clean and homelike surroundings, and making sure areas are free from hazards. The Center supports family caregiving and provides help with long-term care insurance. Reviews show a high average rating of 4.5 out of 12 reviews, and people often mention the support and kindness of the staff. There's no sense in glossing over the challenges, but the facility works to provide levels of care, lifestyle choices, and recovery help in a structured way, with professional referrals as needed, and keeps its features, amenities, and services organized for residents' comfort.