Pricing ranges from
    $3,905 – 5,076/month

    Willow Creek Senior Living

    108 Diecks Dr, Elizabethtown, KY, 42701
    4.3 · 35 reviews
    • Independent living
    • Assisted living
    • Memory care
    AnonymousCurrent/former resident
    4.0

    Roomy apartment with caring staff

    I live at Willow Creek and overall I'm very happy - my apartment is roomy with a huge bathroom and a nice patio/creek view, the place feels like home, and the facility is clean and recently refreshed in spots. Dining is excellent and restaurant-style with many tasty choices, the activities and outings keep me busy, and the on-site RN/wellness amenities add confidence. Lori Jury and the staff are genuinely caring, welcoming, and family-like - they include families in meals and events and remember residents. A few drawbacks: it's an older building with occasional maintenance/privacy lapses and I've noticed occasional understaffing. Despite that, I'd recommend it for the caring atmosphere and quality of life.

    Pricing

    $3,905+/moSemi-privateAssisted Living
    $4,686+/mo1 BedroomAssisted Living
    $5,076+/moStudioAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Spa
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Pet friendly
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.34 · 35 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.5
    • Staff

      4.3
    • Meals

      4.1
    • Amenities

      3.8
    • Value

      3.0

    Pros

    • Welcoming, friendly and compassionate staff
    • Knowledgeable and professional caregivers and management
    • Home-like, family-like atmosphere
    • Personalized and improved resident care
    • On-site RN and clinical support available/on-call
    • Restaurant-style dining with varied menu options
    • Weekly outings and transportation included
    • Many daily activities, social events and entertainment
    • Active wellness program, exercise facility and wellness director
    • Memory care unit located in the building
    • Renovated areas and recently remodeled units
    • Spa, massage room and hairdresser on site
    • Pet-friendly community
    • Spacious apartments available with kitchens, large bathrooms and patios/balconies
    • Community rooms, Sunday services room and attractive common areas
    • Responsive caregivers and strong family communication
    • Clean and well-kept building reported by many reviewers
    • Helpful resident relations/communications coordinator
    • Appears good value and rates comparable to similar facilities
    • Residents and families often would recommend the facility

    Cons

    • Higher price with some fees not included (phone, cable, etc.)
    • Reports of understaffing and inconsistent staffing levels
    • Mixed reports about food quality (some praise, some complaints of cold/uncooked/unseasoned food)
    • Some apartments are very small with insufficient storage
    • Older areas and outdated color schemes in parts of the building
    • Maintenance and cleanliness issues reported by some reviewers
    • Occasional disorganized staff or communication breakdowns
    • Safety concern reported during a flood with slow emergency response
    • Possible water damage/mold concerns raised by at least one review
    • Limited or closed-in outdoor space in some units/areas
    • Privacy concerns (reports of staff entering rooms without knocking)
    • Mixed impressions about dining presentation and in-room dining due to COVID
    • Staff turnover and training needs mentioned
    • Narrow hallways and converted common areas in some parts
    • Inconsistent value perception—some say not worth the money

    Summary review

    Overall sentiment from the reviews of Willow Creek Senior Living is mixed-to-positive, with a strong tilt toward positive feedback about staff, activities, dining style, and the community atmosphere. The most consistent strengths across reviews are the warmth and compassion of the caregiving team, the sense of a home-like or family-like environment, and the availability of personalized care. Multiple reviewers specifically call out friendliness, professionalism, strong family communication, and an on-site RN or clinical support as reasons they trust the facility. Several accounts describe residents as happier after moving in and appreciative of the quality of care.

    Dining and social programming are frequently praised. Many reviewers highlight restaurant-style dining, varied menu options, good presentation, and weekly lunches or sightseeing outings. At the same time, there are some notable contradictory comments about food quality—while many describe excellent meals and breakfast in particular, others report instances of cold, undercooked, or unseasoned food. Activities and engagement are definite strengths: reviewers mention a wide array of daily activities, frequent in-house entertainment (school and church groups), spa and exercise facilities, a wellness director, and transportation for outings. The presence of an on-site memory care unit, a wellness program, and organized social opportunities contributes to an active community image.

    Facilities and apartments receive mixed but generally favorable notes. Multiple reviewers praise spacious, large apartments (some with kitchens, walk-in baths, patios or balconies and creek views), renovated units, lovely dining rooms, attractive common areas, and pet-friendly policies. Specific amenities called out include a spa/massage room, hairdresser, community rooms, and a Sunday services area. Conversely, some reviewers report small one-bedroom units with limited storage, narrow hallways, closed-in outdoor concrete patios with no grass, and older or outdated color schemes in parts of the building. Maintenance and cleanliness are reported positively by many, but there are also complaints of water damage, poor cleanliness, and maintenance delays in other reviews—indicating variability by unit or over time.

    Staffing and management impressions show a split pattern. Numerous reviews commend responsive management, a compassionate director with an open-door policy, helpful communications staff (named praise for a coordinator), and teams that remember and protect residents. These reviews emphasize supportive management and recommend the facility. However, several reviews raise concerns about understaffing, disorganization, staff turnover, and inconsistent service. A few serious operational issues were reported, including a safety risk during a flood where response was delayed, and a reviewer raised concerns about possible mold from water damage. These negative reports suggest that while staffing and management are strengths for many residents, there are times or situations where staffing shortfalls and emergency responsiveness are problematic.

    Value and costs are another area with mixed feedback. Some reviewers find the rates comparable to similar facilities and good value for money, especially given the range of services, activities, and the on-site clinical presence. Others feel the pricing is high and note that additional costs (phone, cable, etc.) are not always included, reducing perceived value. Privacy issues (reports of staff entering rooms without knocking) and occasional disorganization also detract from perceived value for some families.

    Patterns and recommendations: reviews show a generally warm, active community with many families and residents highly satisfied—particularly praising staff kindness, social programming, dining experience, and some nicely renovated or spacious apartments. However, there is a clear minority of reviews reporting serious operational concerns: inconsistent food quality, understaffing, maintenance issues, and an instance of poor emergency response. These mixed signals suggest variability in resident experience that can depend on apartment location, unit condition, staffing at the time, and particular staff on duty.

    For prospective residents or families touring Willow Creek, it would be wise to: (1) ask about current staffing ratios and how emergencies are handled, (2) request a recent sample menu or try a meal to gauge current dining quality, (3) inspect specific unit sizes, storage, and outdoor space to match needs, (4) ask management about policies and costs not included in base rates (phone, cable, etc.), (5) inquire about recent maintenance history and any past water/mold issues and remediation, and (6) observe activity programming and speak with current residents or families about consistency of care. Overall, Willow Creek appears to offer a caring, activity-rich environment with many satisfied residents and families, but variability reported in staffing, maintenance, and dining means due diligence on current conditions is advised before making a commitment.

    Location

    Map showing location of Willow Creek Senior Living

    About Willow Creek Senior Living

    Willow Creek Senior Living, licensed under state number 20140504709, stands among mature trees and next to Freeman Creek in Kentucky, so you get a peaceful setting with creek-side views on one side and easy access to parks, cafes, and churches in the neighborhood, and it's also close to places like Hardin Memorial Hospital, McCleerey Family Medicine, and Nations Medicines pharmacy, which is handy if you need medical care or prescriptions. Residents live in roomy private apartments, some with patios or balconies, and each unit has a kitchenette, air conditioning, WiFi, and cable TV, while bathrooms come with grab bars and accessibility features, all designed for comfort and safety.

    Willow Creek provides assisted living, memory care, and independent living options under its Ensemble Care program, with certified assisted living, plus extra help from staff trained in memory care for those with Alzheimer's or other dementias, and there's a big focus on creating an environment to reduce confusion and prevent wandering. Help is always available, with staff around 24/7 to respond to emergencies, handle chores, and support with daily needs like bathing, dressing, grooming, and medication management, including reminders and self-administration aid, plus caregivers can give walking escorts and mobility help for wheelchairs.

    There's a nurse on site part-time, and the community can set up resident therapies like physical therapy and occupational therapy. You get weekly housekeeping, laundry, and fresh linens, and management keeps the community clean and well-maintained, while guest parking and rooms for overnight visitors make family visits easy. They serve three meals each day in a restaurant-style dining room, with lots of choices, and there's dining assistance too, so residents won't have to worry about shopping or cooking, since general transportation and shopping services are also provided if you want to get out and about.

    The place has both indoor and outdoor amenities, like gardens, hiking trails, a sunlit fitness center, a hot tub spa, a spacious exercise room, and a salon with spa bathrooms, and those who like to keep busy can enjoy the library, board games, music nights, movie nights, crafts, hobbies, outings, and special programs including fitness classes, bingo, and spiritual events. There's a community focus on companionship, social engagement, and helping residents stay active, with organized outings, religious services, and an atmosphere that feels welcoming and friendly. Pets are welcome, though cats and small dogs aren't allowed, and there are pet services available, plus a place for residents to grow plants and flowers, which gives it a comfortable, down-home feel.

    Concierge services run from 8:30 a.m. to 7:30 p.m., and they offer VA aid assistance, financial guidance, and help with moving or selling a home if needed, so families and residents can make plans without too much trouble. Willow Creek is part of Jaybird Senior Living and the Paracor organization and is known for using innovation and focusing on respect and compassion in care, and it has recognition on the Seniorly platform, so there's some peace of mind about reliability and service. Apartments are kept clean, common areas like entertainment venues are stocked with cable or satellite TV, and safety is a big priority, with monitored entrances, grab bars, and well-lit spaces throughout.

    Willow Creek Senior Living doesn't make a big fuss but offers a practical choice for people who want supported independence, plenty of activities, a pretty environment by the creek, and a warm sense of community where everyone can make their own care plan together with staff, who make sure to help with whatever's needed throughout the day and night.

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