Metairie Health Care Center

    6401 Riverside Dr, Metairie, LA, 70003
    2.9 · 24 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Friendly staff; inconsistent, unsafe care

    I had a mixed experience. Many staff were friendly, attentive, and kept the older facility clean - activities, meals, some good wound care and therapists were real positives. That said, care was inconsistent: chronic staffing shortages, long waits, rude or lazy workers at times, safety/maintenance problems (broken beds, tiny dated rooms, no rails or room phone) and limited rehab equipment worried me; I also saw or heard reports of missed meds, bedsores and theft. Private pay felt high for the level of care and inconsistent management, so I'd be very cautious placing a loved one here.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.92 · 24 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.2
    • Staff

      3.1
    • Meals

      2.9
    • Amenities

      2.2
    • Value

      1.3

    Location

    Map showing location of Metairie Health Care Center

    About Metairie Health Care Center

    Metairie Health Care Center in Kenner, Louisiana, is a for-profit nursing home with 202 certified beds that's managed by Inspired Healthcare Management, LLC. The facility provides a mix of short-term and long-term care, skilled nursing, and home healthcare services, focusing on support for daily living like bathing, dressing, grooming, meals, laundry, walking, and wheelchair assistance, and it also has services like podiatry, wound care, occupational therapy, medication help, and transportation. The center features amenities such as housekeeping, kitchenettes, cable TV, washers and dryers, wifi, a dining room, a fitness center, and a game room, and offers activities like arts and crafts, wellness programs, social events, and education groups, and it's known in the community for its friendly culture, which even brought awards for "Most Friendly" staff, "Best Activities," and "Best Meals and Dining." Metairie Health Care Center gives 24-hour skilled nursing care, offers therapy up to six days a week, runs specific health and rehab programs, and has areas set aside for transitional stays, including rehab rooms that look like home to help with daily tasks. The nurse turnover rate is reported at 44.7%, and staffing averages 3.58 nurse hours per resident per day. The facility has faced several government inspections and has had deficiencies cited, totaling 29, with 14 found in a December 2024 inspection, including four for infection prevention, problems with administration, quality of life, accident prevention, and use of resources, which brought fines totaling $72,360. Metairie Health Care Center holds a 1.0 review score based on a single review and is part of the CareRise Facility group. The facility is listed as a senior living option in Metairie, LA, and offers family involvement, discharge planning, and special care programs along with a focus on nutritious meals using fresh ingredients, and it stays open to regular oversight and reports by the Centers for Medicare and Medicaid Services.

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