Kimball Farms

    235 Walker St, Lenox, MA, 01240
    4.9 · 9 reviews
    • Independent living
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    5.0

    Caring staff excellent dining peaceful

    I'm a resident and very happy with our move. The staff, management and nurses are caring, attentive and extremely helpful; communication is excellent. Dining is outstanding-hot meals served promptly in a lovely dining room-and there are daily activities (gardening, movies, music, lectures, crafts and outings). The grounds and rooms are beautiful and well-maintained, units are roomy/renovated and customizable, memory care is available, transportation is convenient; it's a bit pricey but great value and gives us real peace of mind.

    Pricing

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    Amenities

    Healthcare services

    • 24-hour nursing
    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Diabetes care
    • Medication management
    • Physical therapy
    • Rehabilitation program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Internet
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Care with behavioral issues
    • Parkinson's care

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.89 · 9 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      4.8
    • Meals

      4.6
    • Amenities

      4.8
    • Value

      4.0

    Pros

    • Outstanding, caring and attentive staff
    • Supportive nursing and memory care (LEP) services
    • Engaging and varied activities program (horseback riding, music, crafts, gardening, movies, lectures)
    • Beautiful, well-maintained grounds and facility
    • Nicely decorated common areas and dining room
    • Strong dining program with hot meals served promptly and generally great food/service
    • Helpful, accommodating management and clear communication
    • Two-bedroom units with two baths and customizable kitchens/fixtures
    • Apartments renovated between residents
    • 90% entry fee refund policy / strong value proposition
    • Active community with good local transportation
    • Wide range of amenities offered

    Cons

    • Higher cost / considered expensive by some reviewers
    • No pool on site
    • Relatively small facility (may limit scale of services or space for some)

    Summary review

    Overall sentiment across the reviews is strongly positive, with frequent praise for caregiving quality, staff responsiveness, and an active, well-resourced community. Reviewers repeatedly highlight an "outstanding" and "caring" staff, noting that nurses and management are supportive, communicative, and accommodating. Several family members reported peace of mind and satisfaction with placement, specifically calling out the memory care / LEP unit as a place where residents (including their loved ones) are well looked after. Statements like "mom loves it" and "very helpful" reflect consistent personal satisfaction and trust in the on-site team.

    The community atmosphere and activity program are a clear strength. Reviews list a broad and engaging range of activities — from horseback riding outings to music sing-alongs, crafts, gardening, movies, and lectures — indicating an active calendar that appeals to diverse resident interests. Multiple comments also emphasize an "active community" and lots of activities, suggesting social opportunities and programming are reliable and varied. Transportation options in the area were noted as good, which supports off-site outings and resident mobility.

    Physical facilities and housing receive positive mentions: the grounds are described as beautiful and the facility as well-maintained and nicely decorated. The dining room and common areas draw praise for aesthetics and atmosphere. On the residential side, reviewers point to two-bedroom units with two baths, customizable kitchens and fixtures, and a policy of renovating units between residents — details that support a sense of quality and personalization. The combination of tangible apartment features plus nicely kept grounds contributes to the overall favorable impression.

    Dining and service quality are another commonly cited strong point. Multiple reviewers remark on excellent dining, prompt hot meals, and generally "great food and service," including specific calls of "great dinner" and "outstanding dining." Staff service in dining and other areas is described as attentive, reinforcing the broader narrative of customer-focused care.

    Management, communication, and financial arrangements are addressed positively in most reviews. Several comments praise attentive communication from staff and management, calling them accommodating and helpful during transitions. A notable financial point mentioned repeatedly is the 90% entry fee refund policy — reviewers framed this as part of a strong value proposition that, when combined with the level of care and amenities, represents good value for money.

    Notable concerns are limited but consistent: cost and a lack of a pool. A number of reviewers mention that the community is "expensive" or that price is a concern, even when balanced against perceived value; this suggests that while many feel the services justify the cost, price sensitivity exists among prospective residents. Another recurring, specific downside is the absence of a pool, which matters to some residents and families. Lastly, the facility is described as "small" in some comments. While the small size is framed positively by many (contributing to intimacy and personalized attention), it could also be viewed as a limitation in scale or breadth of on-site offerings for others.

    In summary, Kimball Farms is portrayed across reviews as a high-quality senior living option with strong caregiving, attentive and helpful staff, a rich activities program, attractive grounds and well-maintained facilities, and a solid dining program. The availability of customizable two-bedroom units, renovation between residents, and a 90% entry fee refund reinforce a perception of good value despite higher fees. The main drawbacks to watch for are its price point, the lack of a pool, and the community's modest size, which may or may not align with every prospective resident's priorities. Overall impressions are overwhelmingly favorable, particularly for families seeking warm staff relationships, active programming, and reliable memory care services.

    Location

    Map showing location of Kimball Farms

    About Kimball Farms

    Kimball Farms Life Care sits on a 63-acre campus in Lenox, right in the heart of the Berkshires and close to Tanglewood, with tree-lined drives and scenic views making for a peaceful place to live, and though there's only one online review right now, it happens to be five stars, but what sets Kimball Farms apart is how it's a nonprofit continuing care retirement community, or CCRC, that's been accredited since 2012 by the Continuing Care Accreditation Commission for five years at a time, and also holds the Joint Commission's Gold Seal of Approval, plus its skilled nursing care center has had four state inspections with zero deficiencies, which is rare. The community has several living options, whether you're interested in independent living apartments, assisted living including a dementia care specialty program, a small caring memory care wing for high functioning Alzheimer's patients with features like locked doors to prevent wandering, or even skilled nursing and rehabilitation, and all these services come under one monthly fee without adding extras. Kimball Farms has 48 traditional assisted living apartments, 26 dementia care assisted living apartments, and a skilled nursing center with 150 independent apartments, so it covers a wide range of needs.

    Residents can bring their pets and use amenities like Wi-Fi and parking, and the specialized programs go from help with daily living to advanced long-term care, including things like expert support for family caregiving and guidance about Long-term Care Insurance, which helps families plan ahead. People also get access to event programming that ranges from concerts and Broadway-style experiences to art and educational lunches, all aimed at supporting both relaxation and an active retired lifestyle. There are services for transportation and digital communication to stay in touch and in the know, plus resources like FAQs, helpful links, an affordability calculator, and a news section called Kimball Farms Observer to provide regular updates. Local attractions and arts are nearby since downtown Lenox is only about a mile away, and the community keeps a strong focus on making life maintenance-free, so things like housekeeping, groundskeeping, and other chores are taken care of. All the main aspects-the housing, lifestyle, and healthcare-are included in the Life Care model, which means residents don't have to move off-campus as their care needs change. Each area is made to support privacy and independence while also providing the right support, whether someone's in independent living, needs daily help, has memory care needs, or requires skilled nursing. The community keeps fees all-inclusive, and the programs and variety of living options-plus the fact that it's run by Berkshire Healthcare Systems, Inc.-help many people with their changing needs as they age.

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