Edgewood LifeCare Community

    575 Osgood St, North Andover, MA, 01845
    4.7 · 18 reviews
    • Independent living
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    4.0

    Excellent senior living but costly

    I found this place to be the gold standard of senior living - spacious, up-to-date apartments with lovely woods views, restaurant-style dining (very good food), and top-notch amenities: indoor pool, gym, salon, library, walking trails and a full spectrum of care from independent to skilled nursing. Staff were professional, caring and responsive, the grounds and maintenance were excellent, and there are plenty of activities and transportation options. My only real drawbacks were the high cost (more than I'd like) and a problematic 5-year insurance exclusion for pre-existing conditions, which ultimately pushed me to move elsewhere.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • 24-hour nursing
    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Diabetes care
    • Medication management
    • Physical therapy
    • Rehabilitation program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Internet
    • Telephone

    Memory care community services

    • Care with behavioral issues
    • Parkinson's care

    Transportation

    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Scheduled daily activities

    4.67 · 18 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.4
    • Staff

      4.6
    • Meals

      4.1
    • Amenities

      4.3
    • Value

      2.8

    Pros

    • High quality clinical and personal care
    • Caring, friendly, and professional staff
    • Full spectrum of living options (independent, assisted, skilled nursing)
    • Spacious, up-to-date apartments and townhomes with bright rooms and good views
    • Extensive attractive grounds, gardens, walking trails, wooded/nature areas
    • Indoor swimming pool and well-equipped fitness/physical therapy facilities
    • Restaurant-style dining with varied, generally good food
    • Wide range of activities and cultural programs (lectures, concerts, painting, outings, museum programs, nature walks)
    • Amenities including salon/barbershop, convenience shop, library, computer room, movies
    • Responsive maintenance and prompt issue resolution
    • Good transportation options (bus to grocery store, outings)
    • Smooth transition and home-like atmosphere reported by residents
    • Sense of security and well-kept facilities
    • Efficient, professional management and operations
    • Helpful tour staff and positive admission experiences

    Cons

    • Higher cost/expensive compared with alternatives
    • Insurance limitations for some residents (pre-existing condition coverage issues)
    • Location can be far from family and limited nearby hospital options
    • Some inconsistency of caregivers reported
    • Facilities vary by area — some older wooden buildings and spread-out campus
    • Amenities and finishes perceived as not as nice in parts or compared to other facilities
    • Perception differences (some call it top-tier luxury while others see it as smaller/less luxurious)
    • Occasional comparisons noting food not as good as other specific facilities

    Summary review

    Overall sentiment in the reviews is strongly positive, with repeated praise for the quality of care, the dedication of staff, and the breadth of services and amenities offered at Edgewood LifeCare Community. Multiple reviewers describe the staff as caring, friendly, professional, and helpful; the community is credited with providing outstanding care across the continuum from independent living through assisted living and skilled nursing. Several comments characterize Edgewood as top-tier — using phrases like "gold standard," "first rate," and even "Taj Mahal" — emphasizing an efficient operation, high standards, and a smooth transition experience for new residents.

    Care and staff: Reviews consistently emphasize strong clinical and personal care, with many noting a sense of security that residents feel in being well cared for. Staff consistency is raised as a mixed point — while many reviewers praise caregivers as dedicated and professional, there is at least one mention of caregiver consistency as a concern. Overall, the staff are frequently described as responsive, compassionate, and instrumental in creating a home-like atmosphere.

    Facilities and residences: The physical campus and living units receive frequent praise. Apartments and townhomes are described as spacious, bright, and up-to-date, often with appealing views of woods or fields. Indoor amenities are robust: an indoor swimming pool, fitness room, physical therapy area, salon/barbershop, convenience shop, and an attractive dining room are all repeatedly cited. The grounds are a major asset — reviewers highlight extensive acreage, gardens, farm plots, walking trails, and wooded/nature areas that support outdoor activities and a country-like setting.

    Dining and activities: Dining is consistently called out as a strength. Many reviewers like the restaurant-style dining, the variety of food options, and describe the food quality as very good to four-star. A small number compare the food less favorably to other specific facilities, but the dominant impression is positive. Activity programming is diverse and well-attended: residents mention swimming, painting classes, concerts, lectures, museum programs, nature walks, speaker events, computer and library access, movies, and frequent outings — all supporting physical, cultural, and social engagement.

    Operations, maintenance, and transitions: Management and daily operations are generally described as professional and efficient. Maintenance responsiveness and prompt issue resolution are specifically noted, which reinforces the overall impression of competent administration. Several reviewers report a smooth transition from private homes to the community, along with positive stories from other residents and strong tour experiences (tour guides described as A-plus).

    Costs, logistics, and contrasting perceptions: The clearest area of concern is cost. Multiple reviews call Edgewood expensive, and at least one reviewer referenced an insurance limitation (a five-year non-usable insurance clause for a pre-existing condition) that prompted a move away. Location is another practical drawback for some: the campus can be far from family and reviewers note limited nearby hospital or medical options. There are also mixed perceptions about the campus scale and condition — while many call it luxurious and gorgeous, others describe parts of the property as older wooden buildings, more spread out, or having amenities that are "not as nice" as other facilities. These contrasts suggest that experiences may vary depending on which building or neighborhood within the campus a resident occupies.

    Conclusion and guidance for prospective residents: Edgewood LifeCare Community emerges from these summaries as a high-quality, well-resourced senior living option with excellent staff, broad programming, appealing dining, and strong grounds and amenities. The primary trade-offs are cost, potential insurance limitations, and the community's location relative to family and local medical centers. Prospective residents should prioritize an in-person tour (many reviewers praised the tour experience), verify specific unit conditions and which buildings match their preferences, confirm details about insurance/contract terms, and assess proximity to preferred medical providers. For those who can afford it and value a wide array of activities, comprehensive services, and attractive outdoor space, Edgewood appears to be a compelling choice; for those with tighter budgets or strong needs for nearby hospital access, these constraints should be carefully weighed.

    Location

    Map showing location of Edgewood LifeCare Community

    About Edgewood LifeCare Community

    Edgewood LifeCare Community sits on a peaceful 100-acre campus next to woods, scenic Lake Cochichewick, and the old Edgewood Farm, where you'll see lots of flowers, lawns, and stone walls, and there's always a bench out somewhere under the trees if you want to sit awhile. The campus has cozy homes, charming cottages, some barn-style buildings, and apartments ranging from one to three bedrooms, with unit sizes between 675 and 1519 square feet, and many come with things like big closets, patios, extra bathrooms, and those big windows that let in lots of light so you can see all the woodland and the birds outside, plus you'll find special touches in some places like a Den, Loft, or Study, all made to feel comfortable and safe. Living here means you've got options, whether it's independent living with your own apartment or cottage, assisted living, memory care, nursing home care, short-term rehab, or Lifecare, which covers future health needs so you don't have to worry as much if things change, and all the healthcare, like primary care at The Rokous Center, skilled nursing at The Meadows Health Center, and memory support at The Woodlands Inn, is right there on campus with trained staff available around the clock.

    Edgewood offers a full calendar of meaningful activities and programs both inside and around the grounds, with everything from fitness classes and swimming in the indoor pool, arts and crafts, woodworking, peaceful walks or hikes on trails, to fishing or canoeing on the lake, and trips to nearby Boston. Meals are cooked by an executive chef who serves up seasonal, farm-to-table food that's both tasty and healthy, and if you need help with transportation, that's provided too. You can join in social events in the elegant community rooms or relax in cozy fireplaces lounges, and you'll always find someone to talk to or share a meal with. For those who need more care or help, Edgewood has personalized services, wellness programs, and activities focused on physical, intellectual, emotional, social, and spiritual wellness, along with help for health planning and transitions, falls prevention, end of life care, and more, backed by national safety and quality programs like the Fight the Flu Campaign and Massachusetts Health Consortium work. The staff, including the Innkeepers at The Woodlands Inn with its small-home model where ten people live together in a setting that feels like a New England inn, try to give care that respects dignity and independence, and there's a commitment to supporting caregiver wages and having the right staff for the number of residents.

    Apartments and cottages are designed for comfort and privacy, with options for folks who like more space or want something smaller and cozier, all with easy access to outdoor areas and natural light. The community cares about every stage of health, offering memory support, skilled nursing, hospice, short rehab, and even adult day care, along with home health support for those who want to stay independent as long as possible. At Edgewood, you'll find plenty of ways to stay active, keep your mind sharp, and connect with other people, whether it's on a woodland path, in the kitchen with a cup of coffee, or during a group art class. The grounds stay quiet and beautiful all year round, and if you need extra help, you'll find staff who know their jobs and want to help. The focus is on making sure everyone has the dignity, freedom, and security they need, all in a setting that feels like home.

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