The Willows Retirement Community - SALMON Health and Retirement

    101 Barry Rd, Worcester, MA, 01609
    4.6 · 82 reviews
    • Independent living
    • Assisted living
    AnonymousLoved one of resident
    5.0

    Beautiful facility, friendly attentive staff

    I toured and moved my dad here and I'm very pleased - the facility is beautiful, clean, and updated, with spacious, light apartments (some with patios), lovely common areas, pool/gym/library, and engaging activities. Staff from Becca to George and Eric were friendly, professional, and attentive, check-in was seamless, and my dad is loving the food and social life (though a few residents mentioned recent food quality decline). It feels safe, welcoming, and well-staffed; the main downside is higher cost and occasional communication hiccups.

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    Amenities

    4.65 · 82 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      4.7
    • Meals

      4.3
    • Amenities

      4.5
    • Value

      3.7

    Location

    Map showing location of The Willows Retirement Community - SALMON Health and Retirement

    About The Willows Retirement Community - SALMON Health and Retirement

    The Willows Retirement Community, part of SALMON Health and Retirement, sits across several locations like Worcester, Westborough, Northborough, Natick, and Medway, offering a wide range of places and services for older adults who want something tailored for them, and honestly it's a big campus with places for independent living, assisted living, and specially named programs like SALMON Tapestry Memory Care and Level IV Rest Home for those with different care needs, including people who may need hospice, help at home with Medicare-Certified Home Health Care, or non-medical support like private home care and VNA services. Residents can pick apartment homes or cottages, many with several floor plans, and most options are designed so people can live without worrying about much maintenance and have enough privacy or shared space if they want. For meals, there's a dining experience known as HARVEST Dining that has signature dishes and meals served fresh by chefs, and residents can eat at two on-site restaurants, and there's award-winning food that uses local ingredients and scratch-made sauces, plus there's always coffee, wine, or snacks for social events like wine and cheese tastings or group movies in the cinema.

    The Willows calls its special touches things like Premium Amenities and there's a lot, including an on-site bank, library, general store, greenhouse run by residents themselves, a movie room, creative art studios, a big community room, and even a billiards lounge if someone likes that kind of thing. Residents keep busy with a wide range of programs-there's book clubs, a resident garden club with flower beds and a plant room, indoor golf simulator, heated swimming pool, hot tub, cold plunge, outdoor bocce and pickleball, raised garden beds, and a state-of-the-art fitness center where everyone can do exercise programs made just for them. There's always scheduled transportation if anyone needs to get out for errands and weekly housekeeping so folks can keep things tidy without much fuss. Many programs are family-friendly and there are resources for families and educational classes or lectures for anyone wanting to keep learning.

    For people who need some help with daily tasks, there's assisted living and staff including a full-time RN and certified nursing assistants who help with things like medication, laundry, and activities of daily living, and there's emergency call lights in all rooms for extra peace of mind. Memory care under the SALMON Tapestry Memory Care program and Level IV Rest Home are options for people with more specific medical or support needs, and residents there get help with medication, oxygen, or insulin if needed, plus enrichment activities like games, exercise, brain teasers, music, and outings. Each building has a campus-wide WiFi network, mail services, a hair salon and day spa, plus phone and cable TV service that covers all local and long-distance calls in the country, and rooms are spacious, private or shared, and come with basic furnishings and linens.

    The Willows tries to make things feel welcoming, with programs for art in the Willows Gallery, lots of chances for creative and social activity, and a real neighborhood atmosphere with beautiful grounds, a supportive environment, and enough choices so folks can be as active or as quiet as they want, and everything is built for seniors with thoughtful features and safety in mind. The full range of care means people can stay in one community as their needs change, and throughout, staff focus on a personal approach with a home-like environment, making sure residents and families have what they need for a healthy, active, and pretty comfortable retirement.

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