St. John's United Mission Ridge

    3840 Rimrock Rd, Billings, MT, 59102
    4.8 · 18 reviews
    • Independent living
    • Assisted living
    • Skilled nursing
    AnonymousLoved one of resident
    5.0

    Homey senior community with amenities

    I placed my mother at Mission Ridge and I'm very pleased - it feels homey and welcoming with lovely grounds, friendly residents, and staff who greet you cheerfully. The roomy 2BR/2BA apartments (full kitchen I love), indoor parking, wifi, on-site Bistro/coffee shop, salon, pool, putting green, pharmacy and plenty of activities make daily life easy and social. Meals are good (three a day + $100 monthly meal credit), there's memory care and nursing on campus, 24-hour emergency support, and priority access if needed - though there's a 6-12 month waitlist and rent runs over $2,000/month. One downside: we had water leaks and delayed repairs and no weekend on-call support, but Karna was apologetic and helped get things resolved. Overall it's very clean, well-managed, and my mother is happy and comfortable - a great fit for independent retirement with lots of amenities.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Community services

    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    4.83 · 18 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      4.7
    • Meals

      4.3
    • Amenities

      4.6
    • Value

      3.0

    Pros

    • Comfortable independent living apartments
    • Home-like cottages and warm, inviting atmosphere
    • Spacious units with big kitchens, patios, and individual bathrooms
    • On-site health services and 24-hour emergency support
    • Priority access to assisted living and memory care (continuum of care)
    • Memory care and nursing home located on campus
    • On-site pharmacy
    • Wide range of community amenities (swimming pool, putting green)
    • Bistro/coffee shop, salon and spa, on-site beauty shop
    • Three daily meals and generally good food selection
    • $100 monthly meal credit
    • Many social and cultural activities and organized meetings
    • Resident-guided tours and active resident participation
    • Pleasant grounds, indoor parking, and bus service
    • Small convenience store, mail service including outgoing packages
    • Wi-Fi included
    • Well-managed, very clean facility
    • Friendly, hospitable, and personalized staff
    • Positive, cheerful resident community and enjoyable atmosphere
    • Outpatient physical therapy nearby/easy transition to classes

    Cons

    • Long waitlist (6–12 months)
    • Community may feel too large for some residents
    • Reported water leaks/floods in apartments
    • Delayed repairs and refurbishment following issues
    • No weekend on-call maintenance/support
    • Relatively high monthly rent (reported over $2,000/month)

    Summary review

    Overall impression: Reviews for St. John's United Mission Ridge are strongly positive, with frequent praise for the living accommodations, broad amenity set, active social life, and friendly staff. Many reviewers describe the community as a warm, home-like environment that works well as a retirement match, praising both independent living apartments and cottage-style housing. The sentiment is that Mission Ridge offers a high level of comfort, safety, and a robust continuum of care, making it appealing to prospective residents and family members.

    Accommodations and facilities: Multiple reviewers highlight spacious, well-appointed units — often 2BR/2BA layouts — with large kitchens that residents enjoy using, patios with comfortable seating, large resident rooms with individual bathrooms, and ample living space for gatherings (big televisions, shared living areas). The campus itself is repeatedly described as attractive and well maintained, with pleasant grounds and flowers. Indoor parking, included Wi-Fi, a small convenience store, and mail/package services are noted as convenient extras that support independent living. Some units and common areas have been remodeled or offer larger apartment options, which some reviewers noted favorably.

    Amenities and on-site services: Mission Ridge scores highly for its breadth of on-site amenities: swimming pool, putting green, coffee shop/bistro, salon and spa, on-site beauty shop, and a variety of dining options. The dining program is usually praised — three meals daily, a good selection of foods, and a $100 monthly meal credit cited by reviewers — with the Bistro and coffee shop receiving specific positive mentions for food quality. Health and support services on campus are another core strength: on-site health services, an on-site pharmacy, 24-hour emergency support, and on-campus memory care and nursing home provide a clear continuum of care and peace of mind for residents and families. Outpatient physical therapy access and organized medical services (e.g., vaccinations) are also called out as useful conveniences.

    Staff, management, and community life: A dominant theme is the friendliness and professionalism of staff. Reviewers repeatedly call staff “awesome,” “hospitable,” and “personalized” in their approach. Resident involvement in tours, open houses, and daily activities is highlighted as creating a genuine community feel; residents lead tours and host events, which reviewers found welcoming and informative. Organized social and cultural activities are plentiful and well-received, contributing to an upbeat and cheerful community atmosphere. Management is largely viewed as competent and the facility as well managed and very clean.

    Notable concerns and patterns: While overwhelmingly positive, there are recurring concerns that prospective residents should weigh. Several reviews mention a long waitlist (reported at 6–12 months), which can slow move-in timelines. A few family members felt the overall community size was too large for their loved ones, implying that Mission Ridge’s scale may not suit everyone’s preference for a smaller, more intimate setting. Maintenance issues surfaced in multiple summaries: water leaks or apartment flooding were reported, and some reviewers noted delays in repairs and refurbishments, with at least one mention that weekend on-call maintenance/support is not available. Cost is another frequently noted drawback; one review explicitly cited rent over $2,000/month, indicating that pricing may be a barrier or concern for some potential residents.

    Balance and recommendations for prospective residents: The reviews paint a picture of a community that excels in amenities, social life, and providing a continuum of medical and supportive services, supported by friendly and professional staff. At the same time, practical concerns around wait times, occasional maintenance responsiveness, weekend support availability, community size, and price should factor into a decision. Prospective residents and families would benefit from asking targeted questions during visits: current waitlist time and how openings are prioritized; typical maintenance response times and how weekend emergencies are handled; specifics on monthly fees and what the $100 meal credit covers; and opportunities to visit social activities to assess community scale and fit. Overall, for those seeking a well-appointed, activity-rich retirement community with on-site health services and a strong resident culture, Mission Ridge consistently receives high marks, with isolated operational issues that should be clarified before committing.

    Location

    Map showing location of St. John's United Mission Ridge

    About St. John's United Mission Ridge

    St. John's United Mission Ridge sits on Rimrock Road in Billings, Montana, in the North Central neighborhood, and offers a senior living community with several care choices under one roof, with independent living, assisted living, and memory care at The Vista, as well as skilled nursing and a Life Plan program for those who want or need more health support as time goes on, and you'll find over 120 apartments here including efficiency, alcove, one-bedroom, and two-bedroom layouts, all with private baths, walk-in showers, kitchenettes with microwaves, refrigerators, sinks, individually controlled heat and air conditioning, balconies or patios, personal washers and dryers, wall safes, and closet space, so residents can set up their own homes how they like. Folks get a 24-hour emergency call or Life Alert system in every apartment for safety, and there's licensed nurses and certified nursing assistants available all day and night, plus on-site pharmacy, weekly wellness and lab clinics, monthly foot clinics, and connections with St. Vincent Healthcare and their large staff of doctors.

    The campus offers many community areas, like a cozy library, lounges, dining rooms, multi-purpose rooms for social or spiritual gatherings, and game and card rooms, plus scheduled transportation and shuttle services, guest parking, and high-speed internet in rooms. There's fitness and recreation spaces too, including a state-of-the-art fitness center, an aquatic center and pool, arts and crafts, walking paths, a garden, and a campus wellness center that hosts staff-led classes and wellness activities, and you'll find weekly housekeeping and laundry, maintenance, and group travel options for outings. Dining is restaurant-style with gourmet choices, all-day meal options, and daily nutritious meals with snacks always around, and staff can follow special diets for folks with allergies or diabetes.

    Residents can choose independent living if they want minimal help and a maintenance-free lifestyle, assisted living if daily tasks need support and staff are always nearby, or memory care for those living with Alzheimer's or dementia, where routines and activities aim to reduce confusion and cherish important memories, and staff develop an individualized care plan for every single person. There's home care for folks who want services at home, which can include nursing, therapy, memory care, and hospice care for end-of-life support. The community supports rehabilitation needs, offering therapy so residents can maintain physical health, and skilled nursing services like wound care and medication management are in place if needed. Transition support and assessments help new residents settle in, and the community encourages participation in social activities, arts, spiritual groups, and physical wellness classes, including seated options and outdoor strolls, so everyone can find something to enjoy.

    Mission Ridge welcomes people of all backgrounds, and laws protect residents from discrimination based on gender identity, orientation, or source of income. Child care programs and housing options are also available through St. John's Lutheran Ministries. Residents' spiritual life can continue on campus thanks to a pastoral team, chapel, and worship gatherings. Staff help with daily needs, bathing, dressing, transfers, and medication, and all apartments get utilities like phone and cable included. While the exact parking, pet, and outdoor amenity details aren't listed, residents do get access to garage space and storage. The atmosphere is warm and welcoming, focused on dignity, safety, and making sure everyone finds comfort and community, with plenty of ways to keep active, stay healthy, spend time together, and get care as needs change.

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