St. John's United sits at 3490 Rimrock Road in Billings, Montana, and operates as a non-profit retirement community and assisted living facility that's also tied to Lutheran Social Services and other local groups, and the place spreads across several campuses and offers a wide range of services for people at all stages of life, from young children in daycare centers to seniors needing assisted living, memory care, nursing care, and hospice. The community aims to provide hope, dignity, and love, and they serve families with things like adoption programs, counseling, and pregnancy support, and they even have a licensed, state-regulated adoption agency that helps birth parents, adoptive families, and children with legal support and guidance, so there's a strong community and family focus that goes beyond traditional elder care.
St. John's United has many types of living spaces, including cottages, apartments, condos, private rooms, and even respite suites, and the campuses offer independent living, supportive and assisted living, skilled nursing, and Alzheimer's care, along with programs like short-term rehabilitation and outpatient therapy, while amenities include things like outdoor areas, trails, gardens, a bowling alley, a wellness center, fitness gyms, WiFi, dining halls with dietary accommodations, salon services, chapels for spiritual care, community game rooms, computer centers, and parking. Residents use community shuttles, get meals provided, see visiting professionals, get help with medication and ADLs, and have options for housekeeping, laundry, cable, and special programs such as art classes and music events, and the site keeps pets in mind and lets guests stay overnight, so families feel a bit more at home.
Medical care is offered by a team that has nurses, therapists, a nutrition specialist, and a full pharmacy on site, so residents can get physical therapy, rehab services, occupational therapy, personal care, medication help, and wellness classes, and there are safety features like emergency alert pendants, controlled access, and security to help residents feel secure, but it's important to note that some reviews mention care needs sometimes go unmet due to management issues, so while most describe the place as beautiful and full of community spirit, experiences may differ based on staff or staff turnover. The facility partners with groups like Sapphire Lutheran Homes and Missions United, and it manages more than 180 nursing home beds, plus services like adult day care, home health care, hospice, pharmacy, and even an adaptive device library to help with mobility.
On top of that, St. John's United runs child care centers, provides general counseling, and runs large volunteer and community programs, so there's a multi-generational feeling, and there's support for all ages under one umbrella, which is pretty rare, so the mission to provide meaning and healing to all ages gets reflected in the way you might find both a state-of-the-art rehab center and a lively program for youth or new parents on the same campus. Social activities include games, culinary nights, music, spiritual programs, and multigenerational events, and the Foundation helps run funding campaigns for those who want to support the place, while the services are coordinated by a large team of over 700 staff and volunteers, making the organization more responsive than most but also bringing the expected challenges when it comes to consistent quality across such a big operation.
People looking at St. John's United get a full range of care options, including at-home care for those who want to stay where they're most comfortable, and when needs change, they can step into more supportive environments like memory care or skilled nursing, so there's not much need to move elsewhere when health changes. Amenities like Luther's Lodge, the Helen Jorgenson Rehab Center, and the Center for Generations, along with services like public wellness classes, pharmacy, adaptive device loans, pastoral care, and transportation options, round out the practical offerings, but the most unique detail falls to their focus on supporting people and families during big life changes, whether that's growing older, seeking adoption, or dealing with loss. St. John's United provides care, housing, and programs for people from childhood up through old age, and while the experience can vary based on staffing and campus, the commitment to serving and supporting the greater Billings community is clear.
