Overall sentiment across these reviews is mixed and polarized: several reviewers praise Princeton Windrows for its attractive setting, active lifestyle offerings, good dining, and comfortable, nicely decorated apartments, while other reviewers report serious concerns about cleanliness, safety, staffing and management practices. The reviews indicate that experiences vary widely—some residents describe a first-class, maintenance-free independent living community with robust activities and friendly neighbors, while others describe unresolved operational failures that significantly impact quality of life.
Care quality and appropriateness: Multiple reviewers emphasize that Princeton Windrows functions primarily as an independent-living community rather than a true assisted living facility. Several reviewers explicitly stated it was “not appropriate for my parents” because it does not provide the level of personal care some families require. There are also direct complaints about a lack of patient care and neglect in meeting basic resident needs. Prospective residents who need assistance with daily living should be cautious and verify services and licensure before moving in.
Staff and management: The reviews present a contradictory picture of staff. Some reviews call the staff “friendly” or “very nice,” which aligns with accounts of strong community-building and helpful service in positive reports. However, other reviews refer to “angry staff,” lack of response to repair requests, and even allegations of staff involvement in theft or misconduct. Most seriously, one review alleges the director misappropriated Social Security funds, refused refunds, and that police were involved with the matter still unresolved. That single but severe allegation raises red flags about financial safeguards, transparency, and management accountability and is likely to be a critical concern for families and prospective residents.
Facilities, amenities and activities: Positive themes are strongest around the physical campus and programming. The community is described as having an attractive exterior and inviting entryway, a beautiful neighborhood, and nicely decorated apartments ranging from studios to two-bedrooms. Amenities mentioned include a fitness center, heated pool, and other recreational spaces. Programming is highlighted as a strength in several reviews—day trips, lectures, exercise classes and a broad activities calendar contribute to a lively, social environment and help residents form new friendships. These are consistent, tangible pros for independent-living residents seeking an engaged lifestyle.
Cleanliness, safety and maintenance concerns: Several reviews raise significant concerns about cleanliness and safety. Reports include a decline in cleanliness over time, an unpleasant feces odor, a roach problem, theft of coats and jewelry, no routine room cleaning, and lack of completion of repairs. Those issues combined create a pattern suggesting inconsistent or deteriorating operational standards in housekeeping, pest control and security. While other reviewers describe the community as “very clean,” the presence of multiple serious cleanliness and safety complaints suggests variability across units or that conditions may have changed over time.
Dining and social life: Dining is frequently mentioned positively—several reviews praise the food as good or delicious. Social life and downsized living are also recurring positives: residents report making lovely new friends and enjoying the social and activity offerings, which many describe as “fabulous.” For people focused on an active, community-oriented independent-living experience, those aspects appear to be genuine strengths.
Patterns and recommendations: The reviews show a clear split—some residents experience a well-run, amenity-rich independent living community with good food, active programming, and friendly neighbors; others experience operational failures that include cleanliness, pest control, theft, lack of personal care, and serious allegations about management misconduct. This inconsistency suggests either variability by building area/unit, change in management or operations over time, or highly divergent expectations among reviewers.
For prospective residents and families: verify whether the community meets the level of care required (independent vs assisted living), ask for documentation on licensing and care capabilities, inspect multiple sample apartments and public spaces, ask specifically about housekeeping schedules, pest-control records, security measures and incident logs for theft, and request written policies on financial handling and protections. Also ask management for recent inspection reports, references from current residents, and clarity about how complaints and refund disputes are handled. If allegations about misappropriated funds are important to you, seek confirmation of any police or legal outcomes and request assurances about safeguards for resident funds.
In summary, Princeton Windrows demonstrates notable strengths in amenities, activities, dining, and community feel for independent-living residents, but the reviews also contain multiple, serious and actionable concerns—particularly around cleanliness, pest control, theft, maintenance responsiveness, and an allegation of financial misconduct by management. Those latter issues substantially increase the risk for potential residents, so careful, targeted due diligence and direct questioning of management and current residents is strongly advised before making a placement decision.
