Pricing ranges from
    $4,430 – 5,759/month

    The Plaza at Clover Lake

    838 Fair St, Carmel, NY, 10512
    4.2 · 74 reviews
    • Independent living
    • Assisted living
    AnonymousLoved one of resident
    3.0

    Beautiful facility, inconsistent medical care

    I placed my mom here and I like the bright, clean facility, lovely grounds and plentiful activities - the staff are overwhelmingly kind, personable and caring, and my mom is social and happy with many caregivers. Amenities and rooms are modern and hotel-like, but it's expensive and feels like better value for truly independent residents. Care is inconsistent: high staff turnover, aides sometimes late or absent, limited nursing after hours, and meds are handled in lines at meals rather than in-room, which worried me for dementia care and security. Food and dining quality are hit-or-miss (some praise, some TV/unnutritious meals since chef changes). Communication and management can be frustrating or misleading at times, so I'd recommend this place for fairly independent seniors who want a beautiful, active community - but not for those needing steady medical or dementia support.

    Pricing

    $4,430+/moSemi-privateAssisted Living
    $5,316+/mo1 BedroomAssisted Living
    $5,759+/moStudioAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.19 · 74 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.1
    • Staff

      4.1
    • Meals

      2.7
    • Amenities

      4.1
    • Value

      2.6

    Location

    Map showing location of The Plaza at Clover Lake

    About The Plaza at Clover Lake

    The Plaza at Clover Lake sits on a peaceful 50-acre campus with nice lake views and landscaped gardens, and you'll find it's a place with a lot going on because there's several levels of care-from Independent Living to Assisted Living, Memory Care, and even skilled nursing and short-term rehab, so folks who move in can stay as their health needs change, and each person gets their own care plan after a nursing assessment because needs can be different, you see. They've got spacious private and semi-private apartments, some with big windows and nice views, and the main areas inside are roomy with several spots for relaxing and talking with friends-the dining rooms are set up with restaurant-style service and there's always a choice of meals focused on taste and nutrition since they have chefs and meal planners on staff who take special diets into account, and it's got awards for Best Meals and Dining along with activities and friendliness, which folks seem to appreciate and mention in reviews. There's always someone on hand with their team of certified aides and nurses who watch over things and help with bathing, dressing, grooming, and medication-you get 24/7 supervision, and there's a doctor on call plus home health services and therapy right there on site, including lab, rehabilitation, and even podiatrist visits, so you don't always have to travel for checkups, and housekeeping comes by regularly for cleaning and laundry. Incontinence care is part of what they do if it's needed and there's case management if families want help keeping appointments or tracking care; they accept Medicaid-funded services through the Assisted Living Program (ALP), which helps folks who need help to stay longer if money runs out, you see. People have their own space but there's a lot to do-bingo, arts and crafts, yoga, movie nights, pool in the billiards room, pet therapy, and an indoor theater, plus there are fitness rooms, libraries, and even offsite trips with free transportation, and you'll find high-speed Wi-Fi in the common areas and throughout, partly because they use social media to stay connected since they're associated with Facebook and help folks with online presence or managing accounts if they want to, and it just seems more common these days for residents to want to keep up that way. The staff-including Certified Home Health Aides working under nurses-help with companionship, personal care, and there's always maintenance and meal staff around so things run smoothly most of the time, and they're disability accessible with plenty of parking for residents and guests, though there's no smoking inside anywhere, and you can bring your pet, which is a nice touch since many folks miss their animals. The place is described as quiet and tidy, folks mention that cleanings and meals usually arrive on time, and there's devotional services on and off site for those who like that, plus hospice and respite care if you need it for a short time or at the end of life. They have a social calendar that's always changing, so there are new activities and lots of ways to meet people, but there's plenty of privacy too since the grounds are large. Home care is also available, so seniors who still live at home can get help with non-medical needs and companionship, and their approach combines medical and social support linked with Catholic Health Group, though it's open to everyone and both men and women are welcome in the residences, or there are options that only serve women if that's what you want. All in all, The Plaza at Clover Lake offers different living choices for seniors, from active independent retirement to more assistance or even memory care, and the main thing folks talk about is it helps people stay active and independent while having help close by if they need it.

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