Salemtowne Retirement Community

    190 Moravian Way Dr, Winston-Salem, NC, 27106
    4.0 · 47 reviews
    • Independent living
    • Assisted living
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Beautiful facility but significant concerns

    I found the staff, therapy team and administration excellent, the facilities state-of-the-art, dining terrific, activities plentiful, and the multi-level, pet-friendly campus very comfortable. That said, I also encountered repeated concerns-understaffing, inconsistent nursing/therapy follow-through, cleanliness/safety lapses and even reports of neglect, abuse and billing/administrative problems. It's a beautiful, well-appointed (and pricey) place, but I'd recommend thorough vetting, asking for staffing/incident records and maintaining close family oversight before committing.

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    Amenities

    4.00 · 47 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.1
    • Staff

      3.5
    • Meals

      3.9
    • Amenities

      3.9
    • Value

      1.7

    Location

    Map showing location of Salemtowne Retirement Community

    About Salemtowne Retirement Community

    Salemtowne Retirement Community sits on over 120 acres in Winston-Salem and has strong Moravian roots and values, with an easy sense of warmth, respect, and fellowship that many residents say helps them feel like they belong, and you'll see there are three distinct villages with customizable cottages, villas, and spacious apartments with different floor plans, where personal touches matter, so if you want a larger two-bedroom or prefer something smaller, you'll find that choice, and it helps families that they allow pets and have lots of green space and walking trails that weave around the campus, which makes getting outside easy, and there's always room for hobbies since they've got a woodworking shop, art studio, billiards room, and game rooms, plus a computer room and library for quiet time, and residents can relax in courtyards or spend time at the fishing and picnic areas that add to the peaceful setting, and many folks like using the beauty salon and barber shop or spending a morning at the café or bistro, and it's nice having restaurant-style dining with a coffee shop that has Wi-Fi, which younger visitors appreciate too.

    Health care is a big focus with Salemtowne, so you'll see assisted living, memory support, home care, adult day care, skilled nursing, and rehabilitation services all onsite, and residents can move through levels of care as their needs change, with 24/7 nurses, onsite geriatricians, and medication management, while therapy services cover occupational, physical, and speech therapy, and the staff offers personal care assistance, hospice care, and dietary management when needed, and they've got exercise classes and wellness programs, with a fitness center, a full-time coordinator, and a heated indoor pool, which works well for physical therapy or staying active, and whether you're looking for independent living, assisted living, nursing care, or specialized memory care, Salemtowne covers those choices, though you'll find waitlists for the assisted living studios and suites, sometimes six months or more, since demand runs steady, and they've kept up with other conveniences like housekeeping, laundry, onsite banking, elevators, covered parking, walk-in closets, washer/dryer in rooms, and emergency call systems in private bedrooms and bathrooms, plus patios and balconies on many units for fresh air.

    Programs like The Towne Club add social and spiritual outings, card games, church services, and meditation activities, so residents keep busy if they like, and all the amenities aim to support physical, social, intellectual, and spiritual needs, so you'll see people staying active and connected, with friendships building through everyday living, and the staff offers consistent and personalized support as people need it, with the campus designed for comfort and easy navigation, which means Salemtowne keeps a steady, straightforward focus on comfort, personal growth, and security without fuss, very much in line with how Moravians have done things for generations.

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