What levels of care does this community offer?

Mirabella Portland offers independent living, assisted living, memory care, continuing care retirement community, and skilled nursing.

Are there photos of this home?

There are 20 photos of Mirabella Portland on Mirador.

Can I shift to assisted living and memory care as needed?

Yes, Mirabella Portland allows residents to age in place and adjust their level of care as needed.

What is Mirabella Portland's address?

The full address for this community is 3550 S Bond Ave, Portland, OR, 97239.

Does this community offer respite care?

Yes, Mirabella Portland offers respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

Mirabella Portland - Portland, OR

Overall sentiment about Mirabella Portland is strongly mixed, with a large number of reviewers praising the physical plant, amenities, and many members of the staff, while a notable subset reports serious management and care-related problems. The facility is consistently described as luxurious and top-of-the-line: reviewers cite high-end finishes, an impressive set of amenities (four restaurants, a bistro/cafe, multiple dining venues, terrace gardens, spa/sauna, therapeutic pool, gym, beauty salon, and a large library), and a concierge/hotel-like service philosophy. The building, grounds, and views (notably South Waterfront) received repeated positive mention, as did accessibility features and an active, educated resident population. Many reviewers also highlighted excellent rehab outcomes, productive therapy, and strong pandemic safety measures.

Dining and lifestyle offerings are frequently listed among the facility's strengths: multiple restaurants, a fantastic bistro, and a variety of food outlets were praised, and several reviewers described meals as 'top-notch' or 'perfect.' At the same time, dining received recurrent criticism in other reviews: some residents feel food quality has declined from pre-pandemic levels, and there are repeated mentions of slow service or a decline in dining service consistency. This creates a split impression—while many find the food and dining experience excellent, others find it mediocre and slower than expected.

Staff performance is a polarizing theme. Numerous reviews celebrate helpful, friendly, and attentive staff, with specific compliments for concierge-style service, delightful tour staff, and kind servers. Conversely, there are multiple firsthand accounts of rudeness, unprofessional behavior, and two-faced or impatient employees (receptionists, concierges, and dining managers were called out in different reviews). More serious are reports alleging poor management practices and caregiver mistreatment: complaints include CNAs being treated poorly by nurses, verbally aggressive nursing behavior, credential issues, neglect, late medication administration, and emergency response delays. These safety- and care-related complaints—especially reports of delayed medication, slow nurse responses, and emergency button delays—are among the most concerning patterns because they directly affect resident well-being.

Management and administrative practices attract significant criticism alongside praise for some operational strengths (cleanliness, maintenance, and a polished admissions tour). Common administrative concerns include expensive entrance fees and monthly charges, opaque or changing billing practices described as 'nickel-and-dimed,' newly introduced fees (reduced valet, added service charges), and expensive buy-back or move-out penalties. Admissions and communication issues appear in several reviews: long waiting lists, large deposit requirements (one report cited a $10,000 deposit), and at least one troubling account of a family being misled about admission criteria and then denied admission because of dementia—this reviewer described the process as cruel and unprofessional. These administrative complaints contribute to a broader perception among some reviewers that management prioritizes financial considerations over person-centered care.

In summary, Mirabella Portland offers a high-end senior living option with many premium amenities and an active cultural life that appeals to independent and assisted living residents who can afford its premium price. For prospective residents and families, the key trade-offs are cost and mixed reports about the consistency of clinical care and staff professionalism. Many residents experience exemplary service, excellent rehabilitation, and a vibrant community; however, a significant minority of reviews document serious care and management lapses—staffing shortages, medication delays, rude or aggressive staff, confusing billing, and troubling admissions experiences. Anyone considering Mirabella Portland should tour the property (as many reviewers praised the tour experience), ask specific questions about staffing levels, emergency response protocols, medication administration safeguards, staffing training and retention, and get clear, written explanations of entrance fees, monthly charges, deposits, buy-back policies, and any recent changes to services or costs. Given the polarized feedback, follow-up with current residents and families—particularly those in assisted care or with comparable health needs—will provide the most relevant perspective on whether Mirabella’s strengths outweigh the risks for a given individual.

Mirabella Portland sits in the South Waterfront District of Portland, Oregon, in a thirty-story high-rise with 284 senior housing units, and folks there get views of the city and access to both indoor and outdoor spaces like a garden and an outdoor patio, you know, places where you can just sit or walk when you want fresh air, and it's the first senior living community in that neighborhood, built back in 2010 by Hoffman Construction Company with design by Ankrom Moisan Architects and reaching a height of 99 meters, so people who live there are up pretty high above the city. Residents can pick from 42 different floor plans, including condos with one bedroom, two bedrooms, and penthouses, so there's a lot of choice if you want something that fits just you or more space for visiting family.

The community provides all sorts of care, including independent living, assisted living, memory support for dementia like Alzheimer's disease, skilled nursing, rehab, in-home help, and even short-term respite care for when caregivers need a break, plus it's designed to help people age in place because all those levels of care are together in one spot. Staff help with things like bathing, dressing, medication, and meals, and there's a 24-hour call system and staff around at all hours if someone needs help at night, along with housekeeping, linen changes, and transportation for running errands or appointments that aren't medical. Folks with Parkinson's disease can get care, and skilled nursing support is available for people recovering from illness or injuries.

Meals come in many forms, with several dining options starting with a bistro on the first floor, then there's an outdoor terrace for eating on the fifth, a 24th-floor spot for both casual and formal meals, and a 25th-floor lounge where folks can relax with city views, plus the food is designed to be nutritionally balanced so it's good for you and tastes good too. There's a big focus on community life, so residents can join in on all kinds of activities-pickleball, classes, lectures, concerts, seminars, happy hours, and more-almost every day, making it easy to meet other folks or just stay busy if you like. The wellness program there covers physical health, but also takes care of your mind, emotions, your work (if you choose), social ties, and even that sense of meaning, so it's pretty well-rounded, and they have a fitness center with a personal trainer to help folks with exercise or just getting fitter for daily life.

Mirabella Portland's building is designed for comfort and a bit of luxury, but there's a practical side too, like maintenance services meant to make day-to-day life easier so people don't have to fuss over repairs, and there's a beauty salon for simple self-care right there on-site. Kids can get residential care, though it's primarily a senior place, and the staff focus mostly on the older adults living there. The community holds a platinum LEED certification for being built with sustainability in mind, meaning the construction aimed to be friendlier to the environment.

The Mirabella Portland Foundation Inc. works as a public charity and its mission is to receive, manage, and give out gifts in support of Mirabella at South Waterfront, and they look after other funder research details too, like applications, recipient info, and organization staffing, so there's a financial and charitable angle that helps keep things running and maybe adds resources for residents' activities or wellbeing. The place is open Monday through Friday from 8:00 to 17:00 and on Saturday from 8:00 to 22:00, staying closed on Sundays, and if you want more detail you'll find information at mirabellaportland.org. Residents get a mix of privacy, social life, help, making it a spot that tries to give folks a good life as they age, all in that busy South Waterfront neighborhood.

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