Overall sentiment across the reviews is strongly positive, with frequent praise for the staff, dining, activities, and the range of amenities. Reviewers consistently highlight friendly, welcoming, and knowledgeable staff and attentive servers; management is described as accommodating and informative. The community is characterized as caring and social, with many residents forming friendships and participating in committees, volunteer opportunities, and group events. Several reviewers said they or their family members were very happy with the move and would recommend the community.
Care quality is portrayed positively. Reviews mention a full spectrum of care options including personal care, a dementia unit, and on-site medical access. Multiple reviewers specifically noted excellent care during COVID and felt that health and safety were well-managed. The presence of on-site doctors and personal-care services gives reassurance to families looking for both independence and access to higher levels of care if needed.
Staff and management receive repeated praise. Descriptions such as "wonderful," "very nice," "knowledgeable," and "accommodating" are common. Reviewers note that staff address questions and problems, are supportive in dining and daily activities, and that management is responsive. The servers and restaurant staff are singled out as attentive and upbeat, contributing to a pleasant atmosphere during visits.
Facilities and living accommodations are a major strength. The campus offers resort-style amenities: a huge indoor pool, exercise room, gym, art studio, game room, beauty salon, tavern, and fitness/training rooms. Apartments are generally described as roomy and modern with up-to-date decor; some units include full kitchens and in-unit washers and dryers. Top-floor units with nice views are mentioned positively. The building and grounds are reported as clean and well-maintained.
Dining is consistently reported as a highlight. Many reviewers describe the food as excellent or outstanding, with restaurant-style and buffet dining options and a tavern for casual social meals. Staff in the dining room receive specific compliments, and several reviewers said there was "no bad food." The combination of quality meals and social dining spaces appears to be a strong draw for many residents.
Activities and social life are robust. The community runs a busy calendar with arts and crafts, exercise, dancing, games, seasonal events (e.g., Halloween party), committees, and off-site bus trips. Reviewers describe a wide range of opportunities for physical and mental fitness and for social interaction. However, a recurring concern is scheduling: some events are announced on short notice and overlap, causing many residents to miss activities. One reviewer noted that short notice for an event led to low turnout; another said there simply "wasn't enough time in a day" to attend everything offered.
Cost and location are the primary drawbacks noted. Multiple reviewers call out the upfront buy-in requirement and describe fees as expensive or pricing as higher than other options. The community's somewhat secluded location (near a golf course) is convenient for some but "not ideal" for others who prefer more central access. Perceptions about the facility's size vary: some value the large campus and variety of amenities, while others find the scale less desirable and would prefer a smaller community. There is also mention that some apartment layouts are less spacious compared with other rooms elsewhere in the community.
In summary, The Heritage Of Green Hills is portrayed as a clean, well-staffed, activity-rich community with strong dining, excellent amenities, and a caring atmosphere. It suits prospective residents who prioritize social opportunities, resort-style facilities, on-site medical and personal-care services, and high-quality dining. Prospective residents and families should weigh the higher cost and buy-in requirement, check unit sizes and layouts for their needs, consider the community's location relative to their preferences, and ask about event scheduling practices to ensure the activity calendar aligns with their expectations.
