Barclay Friends

    700 N Franklin St, West Chester, PA, 19380
    4.0 · 47 reviews
    • Independent living
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    4.0

    Beautiful high-end but inconsistent care

    I toured the place and was impressed by the bright, newer building, lovely gardens and walking paths, varied delicious meals, weekly cleaning/laundry, and a full range of care (independent, assisted, memory, skilled rehab and hospice). Staff were mostly warm, long-tenured and attentive-rehab and nursing often excellent-and activities felt engaging and dignity-focused. However, I saw inconsistent admissions communication and pricing, occasional room-cleaning and Alzheimer-care gaps, and there are troubling reports of neglect and regulatory investigations, so quality appears uneven. Overall it's a beautiful, high-end facility with many strengths, but I would verify staffing, cleanliness and state reports before deciding.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.02 · 47 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.0
    • Staff

      4.2
    • Meals

      4.7
    • Amenities

      4.5
    • Value

      2.0

    Location

    Map showing location of Barclay Friends

    About Barclay Friends

    Barclay Friends sits in West Chester but isn't accepting new patients right now, and the place has a hospital, a diagnostic imaging center, and a physical medicine and rehabilitation clinic where people can get special care after time in a hospital, plus there's long-term nursing care and short-stay rehab if folks need extra support. The provider directory might show names of people and hospitals that are part of Providence Health Plan networks. The buildings follow standards that groups like The Joint Commission, Det Norske Veritas, Healthcare Facilities Accreditation Program, or Center for Improvement in Healthcare Quality set, so care meets certain rules. The community offers assisted living, residential rooms, skilled nursing, and personal care services, and for those with Alzheimer's or memory problems, folks can find help in a dedicated Memory Care community that aims to support different needs. Residents find chances to stay busy or learn with lecture spaces, gardening areas, and horticultural therapy, and they can visit a beauty and barber salon or join wellness and fitness activities. The staff work in partnership with Functional Pathways, using in-house therapy to boost rehab outcomes. People there try to follow values from The Kendal System while keeping their own ways, looking to respect each person's independence and self-determination, and you'll see basic Quaker values shaping daily life and the feel of the place. Barclay Friends also aims to lift up diversity, equity, and inclusion, inviting different backgrounds into the community, while time for reflection, fun, or self-expression all matter too. Folks active on Facebook often share updates, and the community looks out for older people's rights, comfort, and dignity in a heartfelt, honest way, hoping to help both the people living at Barclay Friends and older people across the wider area.

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