Overall sentiment across the review summaries is largely positive, with a strong majority of comments praising the quality of direct care, the facility's cleanliness, the dining program and the active social environment. Many reviewers emphasize that staff are caring, respectful, patient and treat residents like family. Several comments note that residents have experienced an improved quality of life, increased social engagement, and peace of mind after moving in. The facility's apartments and suites are repeatedly described as spacious, clean, bright and home-like, and long-term residents are reported to be thriving. Multiple reviewers specifically commend the dining room as attractive and the meals as delicious, varied and nutritious.
Staff and care quality emerge as one of the facility's major strengths. Descriptions such as "top-notch," "warm and caring," and "thorough care and assistance" appear frequently, and the rehabilitation program is called out as effective by several reviewers. Communication with families is noted positively in several summaries, and some reviewers explicitly recommend the community and urge prospective residents or families to visit. Activities and social programming are consistently mentioned: there are numerous, engaging activities, outings are available, and reviewers describe a busy, social lifestyle that made a demonstrable difference in a resident's life.
Facility and apartment features are another recurring positive theme. Reviewers most often describe the physical plant as clean and well-maintained, with spacious suites and a bright, home-like ambiance. The dining experience is a repeated highlight: reviewers mention a beautiful dining room and good food, with meals described as delicious and varied. These elements together are tied to the sense that Scandinavian Communities provides a comfortable, attractive living environment for many residents.
However, the reviews are not uniformly positive, and several significant concerns appear repeatedly or very strongly in a minority of accounts. A notable issue reported by multiple reviewers is an intermittent strong urine odor in the building, which affects perceptions of cleanliness for some visitors and families. Some reviewers feel that particular rooms are too small, and at least one raises a safety/accessibility concern (a bed placed sideways making walker use difficult). There are also comments about transportation challenges—while outings are available, some reviewers found transportation services limited or inconvenient.
More serious are a small number of highly negative, emotional reports alleging neglect, poor management, and unacceptable care. Phrases in the summaries such as "left for dead," "do not come here," "disgusting," and "zero stars" reflect extreme dissatisfaction from a few individuals. These comments include accusations of poor responsiveness from admissions staff and a perceived decline in care after admission. Other reviewers call management "terrible" or say the facility is "not a place to work or live." While these severe allegations are in the minority, they indicate inconsistency in experience and suggest that some families encountered critical problems that warrant investigation by prospective residents and oversight parties.
In synthesis, Scandinavian Communities Assisted Living appears to provide high-quality personal care, pleasant living spaces, good dining, varied activities and strong rehabilitation services for many residents. The predominant experience reported is positive—with caring staff, improved resident quality of life, and a welcoming atmosphere. At the same time, prospective residents and families should be aware of the recurring negative themes: intermittent odor issues, occasional small rooms or accessibility layout problems, transportation limits, and a few serious allegations of neglect and poor management. These mixed signals suggest generally strong day-to-day operations for many residents, but also variability in consistency and responsiveness that merits careful inquiry during visits and discussions with management and current families.
