Overall sentiment across the reviews is strongly positive, with the majority of reviewers praising Cornerstone Retirement Community for its facilities, staff, dining, and breadth of activities. The facility is frequently described as attractive, well-maintained, and even luxurious by several reviewers. Many comments highlight thoughtful landscaping, clean common areas, and spacious private rooms, giving an impression of high-end accommodations. Multiple on-site amenities are consistently noted — chapel, gym, library, salon, game room, rotunda, meeting rooms, deli/bistro and an ice cream parlor — which contributes to residents having a range of daily options and a resort-like feel for some families.
Staff and care culture are prominent strengths in the reviews. Numerous reviewers use words like caring, attentive, phenomenal, and family-like to describe the staff. Positive specifics include timely medication administration, proactive communication about incidents such as falls, quick emergency response, and staff who go out of their way to check on residents. Several reviews credit particular employees by name for excellent dining service or warm interactions (for example, mentions of Chef Ty and Cabrandis), indicating memorable individual staff performance. Families report peace of mind, improved resident mood and engagement, and good support through move-in and daily routines.
Dining and activities are other consistently positive themes. Many reviewers call the food very good to outstanding, praise well-balanced portions, and highlight a variety of dining options (deli-style service, bistro, and special offerings). A few reviewers called the dining the best in the area. Activities are broad and frequent: fitness classes, line dancing, bingo, movies, resident-led events, Bible study, jewelry making, chorus and group sing-alongs, needlework, and holiday cookouts. Reviewers often emphasize social opportunities and welcoming fellowship — residents are described as having many chances to socialize and remain active both mentally and physically.
Despite the many positives, several recurring concerns emerge and merit attention. Cost is a clear issue: multiple reviewers describe Cornerstone as expensive, with at least one report of a substantial down payment. Prospective residents and families should expect higher-than-average pricing for the level of amenities and finishes reported. A smaller but significant subset of reviews raise quality-of-care issues: inconsistent personal care (shower schedules, bedding changes), occasional failure to follow dietary restrictions, ineffective wound care, and instances where families felt the level of attention or hygiene was insufficient. These negative accounts are not the majority, but they are specific and serious where reported.
Staffing and communication show a mixed pattern. Many reviewers praise staff responsiveness and proactive communication; others report communication lapses, staff turnover, and poor shift coordination that can disrupt continuity of care. This inconsistency suggests variability in operational performance — in some cases the team is highly coordinated and communicative, while in others families experienced breakdowns. A few reviewers also noted that COVID-19 shutdowns limited activities temporarily, and some respondents observed falls among residents, which are important risk-management points for families to discuss when evaluating safety protocols.
In summary, Cornerstone Retirement Community presents as a well-appointed, activity-rich community with strong, caring staff and very good dining that many families find exceptional. Its facilities and social environment are standout attributes, and it offers a full continuum of care including memory and skilled nursing services. However, it carries a premium price and there are reported instances of inconsistent personal care, dietary lapses, and communication or staffing challenges. Prospective residents and families should weigh the favorable staff culture, amenities, and dining against cost and the occasional negative reports — and should proactively ask about staffing stability, specific clinical care protocols (wound care, hygiene routines, dietary accommodations), meal schedules, emergency response procedures, and contract/fee structure before deciding.
