Overall sentiment across the reviews is strongly positive, with frequent and consistent praise for the staff, cleanliness, amenities, and social programming at Commonwealth Senior Living at Stratford House. The most prominent theme is the quality of staff: reviewers repeatedly describe employees as friendly, caring, personable, and attentive. Multiple comments emphasize that staff provide family-like care, make new residents feel welcome, and contribute significantly to families’ peace of mind — particularly for relatives who live out of town. Staff competence and helpfulness are reinforced by reports of good leadership and a pleasant director who engages with residents and visitors.
Facility upkeep and environment receive high marks. Reviewers note that the building and grounds are clean, well kept, and attractively decorated. Common areas — including porches, patios, a library, lounge with pool table, and outdoor resting spaces — are highlighted as pleasant gathering spots. Several accounts mention no unpleasant odors and beautiful landscaping. Amenities are comprehensive: there are elevators, weights/exercise areas (including an exercise space on each floor), a bar, and a range of social spaces. Ongoing remodeling and availability of brand-new rooms were mentioned positively by some reviewers, indicating active investment in facility improvements.
Dining and health-related services are also strengths. Many reviewers praise the meals as healthy and delicious, and several indicate that dietary accommodations are handled well. Physical therapy offerings (noted as occurring multiple times per week by at least one reviewer) and other wellness resources reinforce a supportive health environment. Residents and families frequently say they "loved the food" and that the dining experience was a contributing factor to satisfaction.
Social life and activities are repeatedly cited as robust, with a published calendar of events, speaker programs, refreshments, and a variety of activities that keep residents engaged. Even when activities were limited by COVID-19, reviewers observed that the activity team was active and that programming is a notable strength. The independent living section appears to support resident autonomy — people can go out, keep their cars, and remain active — which several reviewers appreciated.
Cost and contract terms come up as favorable selling points: many reviewers highlight the absence of a large entrance fee and the availability of month-to-month pricing, which reduces upfront financial burden and increases flexibility. Several reviewers explicitly state the community was affordable and within their budget, and multiple family members say the arrangement provides peace of mind.
There are some recurring and occasional concerns to note. COVID-19 had an impact: visitation restrictions and quarantines were reported, and some activities were temporarily limited as a result. A few reviewers mentioned operational hiccups (for example, a promised lunch that was not delivered), which suggests isolated service lapses. Unit size appears to vary — while several reviews praise spacious rooms, at least one reviewer found certain apartments small and less appealing than alternatives. Safety and layout issues were raised by a small number of reviewers who noted long hallways and small steps up/down that could present fall risks for some residents. Ongoing remodeling was generally viewed positively (new rooms) but may cause temporary disruption during visits or move-ins.
In summary, the dominant pattern is high satisfaction: Stratford House is consistently praised for its compassionate staff, clean and attractive environment, varied social programming, supportive amenities (including therapy and exercise opportunities), and family-friendly financial terms. Most reviewers strongly recommend the community and report that it substantially eased caregivers’ concerns. Prospective residents and families should feel encouraged by the overall positive feedback but may want to tour specific apartment units to confirm size/layout, ask about current remodeling schedules, and inquire about current COVID-related policies or any temporary service adjustments before finalizing a decision.
