The reviews present a mixed but strongly polarized picture of Myrtle Terraces. A substantial portion of the comments describe a well-maintained, attractive property with bright decor and practical apartment layouts (two-bedroom, two-bath units with kitchens and living rooms). Residents frequently note the convenience of maintenance-free living, elevators, and multiple communal spaces — a party room, TV room, library and a game room — that support both small and larger social gatherings. These positive reviews emphasize a comfortable physical environment and a sense that day-to-day living needs are met by on-site systems and staff.
Activities and social life are consistently highlighted by many reviewers as strengths. Organized programming such as bingo, sewing and art classes, along with potluck dinners, coffee gatherings and occasional lunch/brunch get-togethers, contribute to an active community atmosphere. Several comments express that these events, coupled with communal spaces, foster a genuine sense of belonging among residents. Multiple reviewers explicitly stated they were highly satisfied and described their overall living experience as positive, citing both the social opportunities and the safety of the community as reasons for that satisfaction.
Staff and operational support receive strong praise in many summaries. A number of reviews single out a professional, dedicated property manager and characterize the staff as supportive, caring and helpful. Maintenance personnel are repeatedly described as hard-working and responsive, reinforcing the impression of good day-to-day facility upkeep. These positive staff comments are tied directly to residents’ perceptions of safety, comfort and community cohesion.
However, overlaying that largely positive narrative are several serious, negative accounts that introduce considerable concern and create a polarized overall sentiment. A subset of reviews allege an unresponsive or combative management style, and at least one review claims abuse and describes residents feeling 'locked-in' and even reports that tenants escaped. These allegations, if accurate, point to acute issues around resident rights, safety, and management behavior. Because they are starkly different from the majority of positive remarks, they stand out as red flags and merit direct follow-up and verification.
Taken together, the pattern is one of predominately positive everyday living experiences — good facilities, active programming, and a generally caring staff — with a minority of reviews describing severe management and safety problems. That dichotomy suggests variability in either individual experiences or in how specific incidents were handled. Prospective residents and their families should weigh both sets of information: appreciate the facility features and active community reported by many residents, but also ask direct questions about the serious negative claims, request documentation or explanations from management, speak with multiple current residents, and review any available incident or inspection records to reconcile the conflicting accounts before making a decision.
