Overall sentiment in these reviews is mixed but leans positive regarding frontline staff, daily life, cleanliness, activities, and basic amenities; however, serious and repeated concerns about upper-level management create a significant negative theme that potential residents and families should investigate further.
Care quality and staff: Multiple reviewers consistently praise the direct caregiving staff as friendly, helpful, and attentive. Several comments highlight that staff are well prepared for appointments and that dining staff will accommodate special requests (for example, offering salads). Residents and family members report being happy with care services, appreciate the cleanliness of the community, and note that transportation for doctor appointments is helpful. These patterns suggest that day-to-day resident interactions and caregiving are strengths of Lake Sherwood Village.
Facilities and living spaces: Opinions about living-space layout are mixed. While room sizes and overall layout receive positive mentions, several reviewers specifically complain about lack of privacy and a one-room apartment feel — no clear separation between bedroom and main living area and the presence of a one-room kitchenette. This leads some residents to describe their unit as hotel-like and not as "homey" as they would prefer. One reviewer also noted a one-year lease requirement, which may be a practical consideration that some find restrictive.
Dining: Dining impressions are varied. A number of reviewers say the food is "very good" or that they are pleased with meals, while others find the menu inconsistent or somewhat boring. There is a recurring note that while some food items are enjoyed, others are not, indicating variation in meal satisfaction. Dining staff are singled out positively for being accommodating, which helps mitigate some of the complaints about menu variety.
Activities and community life: The community appears active and affordable, with multiple references to successful events and organized activities like checkers and chess. Reviewers mention residents enjoying events and the activity program, and several state they would recommend the community. Overall these comments point to a social atmosphere that many residents appreciate.
Management and organizational concerns: The most serious and consistent negative feedback concerns upper management. Multiple reviewers use strong language — describing upper management as rude, sneaky, money-focused, and morally questionable — and report stressful interactions that negatively impacted residents, including at least one account of a resident being miserable and begging to move. These comments contrast sharply with the positive descriptions of frontline staff and suggest a disconnect between day-to-day caregivers and administrative leadership. The presence of "constant drama" and claims of management being "money hungry" are red flags that prospective residents and families should probe carefully during visits.
Patterns and recommendations for prospective residents: The dominant pattern is a split between strong frontline caregiving/cleanliness/activity programming and troubling reports about administration. If you are considering Lake Sherwood Village, it would be prudent to: (1) speak directly with current residents and family members about management interactions and any conflicts; (2) request to sample a meal and ask about menu rotation to assess dining consistency; (3) tour the specific apartment types you are considering to evaluate privacy and layout (and confirm lease terms like the one-year requirement); and (4) ask about transportation services and activity schedules, which several reviewers praised. In summary, the community offers many day-to-day positives, but management-related issues are a significant and recurring concern that warrant careful investigation before making a decision.
