Overall sentiment in the reviews of Evergreen Senior Apartments is broadly positive, with consistent praise for cleanliness, the physical condition of the property, and the breadth of amenities. Multiple reviewers describe the building as clean, modern, beautiful, and well maintained — some even call it perfect or newly updated. Sidewalks and building upkeep (even during adverse weather) receive positive mention. Apartments are described as spacious and comfortable, with several reviewers noting that unit size and layout are a strong point.
Staff and management are recurring strengths in the reviews. Several staff and managers are named and praised individually for being helpful, warm, respectful, and fair (names cited include Tanei, Luke, Catherine, and maintenance staff Russell). Many reviews highlight that management listens to concerns, provides good information, and handles problems promptly and professionally. Maintenance response in particular is singled out as excellent, with quick issue resolution contributing to residents’ feelings of safety and satisfaction. There are also notes of individual support — for example, accommodating a blind resident and assistance from an A Place For Mom representative — which reinforce a picture of attentive care from certain employees.
The facility’s amenities and social offerings are another standout theme. Reviewers reference a long list of on-site resources: community and social rooms, a computer room, pool table, large-screen TV, fireplace, dining room (used for social dining/potlucks), library, gym/workout area, and recreational spaces. Organized activities — trips, potluck luncheons, and a variety of programs — are frequently mentioned as positives that help residents stay engaged. That said, there is some variability in those experiences: while many residents praise the activities as “great” or “fun,” at least one review describes limited activities and one resident expressed hesitancy to socialize, indicating the social environment might not meet everyone’s expectations equally.
Dining and daily living: reviewers note that meals are not provided as a standard service, which is important for prospective residents to know. There are communal dining areas and organized potlucks or social meals, but no included meal service. Laundry options appear convenient, with mention of in-unit laundry in some apartments and on-site laundry rooms elsewhere.
Concerns and patterns to watch: several consistent caveats appear across reviews. A few residents report inconsistent staff responsiveness, specifically that staff sometimes do not return calls. Other reviews mention understaffing or slow service at times, which could explain intermittent responsiveness issues. Minor physical or cosmetic issues are also noted — decor that could be improved and examples like flooring not fully finished to baseboards — along with isolated operational problems such as elevator issues. Financially, reviewers call out periodic rent increases and an application fee (reported as $25), which may be relevant for budgeting or long-term affordability.
Location and value: Evergreen scores well for location, repeatedly described as convenient to shopping, markets, hospitals, and public transportation. Many reviewers consider the community good value given the cleanliness, amenities, and active management. Overall, the dominant impression is of a clean, attractive, and well-equipped senior housing option with strong maintenance and many caring staff members. The primary negatives — inconsistent responsiveness, occasional understaffing/slow service, cosmetic finish issues, elevator problems, and no included meal service — are important but appear less frequent than the positive reports. Prospective residents who prioritize modern facilities, active programming, and responsive maintenance will likely find Evergreen appealing, while those who require guaranteed meal service or consistently rapid administrative responsiveness should verify those specifics during a tour or intake conversation.
